Dan from the Truro store was absolutely fantastic and felt all our questions were answered, he also gave us many options and never at any moment did I feel judged. 5 star service
Location
Switch locationChyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT Truro, GB
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See what reviewers are saying
Theresa was excellent! I visited the store a few times to try out the sofa and each time Teresa was very knowledgable on the different options available to me. It was nice to actually order the sofa w... See more
Company replied
Our sofa buying experience was excellent from start to finish. The staff at Truro were very informative and helpful. The service was extremely thorough without feeling under pressure. We visited t... See more
Company replied
We had excellent service from Alana, a friendly smile as soon as we walked into the store , very welcoming . We had a good look round the store and then Alana gave us good advice about the sofa we wan... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Chyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT, Truro, United Kingdom
- 0333 999 9508
4.9
Excellent
3K reviews
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Wonderful
The staff at threemilestone dfs were amazing! So helpful, and the sofas themselves were lovely. Really high quality and nicely finished. We are very happy with the service we received and would definitely recommend dfs to friends and family!
June 30, 2026
Reply from DFS Furniture - Truro
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Dan was really helpful and efficient
Dan was really helpful and efficient: a delight to deal with.
July 1, 2026
Reply from DFS Furniture - Truro
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Teresa was very helpful and informative…
Teresa was very helpful and informative about the sofa we wanted. Made us feel at home and that the choice we made was good for our needs. Would highly recommend talking to teresa if you use the Truro branch as she certainly knows the products she is selling and personally offers to do the leg work for a smooth transition from buying to delivering to the house. Customer service was impeccable.
June 28, 2026
Reply from DFS Furniture - Truro
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Truro
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Reply from DFS Furniture - Truro
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Truro
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
The lovely maria is hopefully sorting…
The lovely maria is hopefully sorting our sofa out for us tomorrow, she was incredible. We couldn’t recommend her more at the Truro store. We are excited for our sofas, Love Rosie & Bailey
June 26, 2026
Reply from DFS Furniture - Truro
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Maria.
Kind Regards,
Jordan
DFS Customer Support
Excellent service from Stephen today in…
Excellent service from Stephen today in helping us find our next sofa. Highly recommend the team at truro
June 25, 2026
Reply from DFS Furniture - Truro
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Stephen.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Truro
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Truro
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Found what I wanted and the assistant…
Found what I wanted and the assistant was very cheery and helpful. Will always use DFS because as of now we have never been disappointed.
June 19, 2026
Reply from DFS Furniture - Truro
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
The guy who delt with us was…
The guy who delt with us was brilliant,I will be buying again from the store
June 17, 2026
Reply from DFS Furniture - Truro
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
The gentleman that served us was…
The gentleman that served us was fantastic.he answered all my questions explained everything in detail served us coffee didn't push us let us take our time brilliant service.
June 18, 2026
Reply from DFS Furniture - Truro
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Truro
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Tristan was most helpful
Tristan was most helpful, informative and very approachable.
Brilliant at his job.
June 16, 2026
Reply from DFS Furniture - Truro
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Welcome warmly when entering shop &…
Welcome warmly when entering shop & asked regarding help
When help needed very informative professional
Buying process explained & easy
June 15, 2026
Reply from DFS Furniture - Truro
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Wide variety of products available in…
Wide variety of products available in the store. Staff very knowledgeable about the products.
June 15, 2026
Reply from DFS Furniture - Truro
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Great range of sofas in spacious…
Great range of sofas in spacious showroom with friendly staff.
June 15, 2026
Reply from DFS Furniture - Truro
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Male assistant was very polite
Male assistant was very polite , welcoming, and was very knowledgeable about the sofa we bought.
June 15, 2026
Reply from DFS Furniture - Truro
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Tristan was politely welcoming into the…
Tristan was politely welcoming into the store enquiring if I need any help.
He was very professional and meticulous in giving options for the sofa I wanted.
Clearly gave me all the information needed, both for the purchase and the credit agreement.
This man is a brilliant salesman….well done and thank you Tristan.
June 14, 2026
Reply from DFS Furniture - Truro
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
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