Fantastic experience when buying our new Sofa. No pressure buying or being followed around like some other furniture stores do... just help available when we needed it... that help came from Nicola w... See more
Company replied
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Fantastic experience when buying our new Sofa. No pressure buying or being followed around like some other furniture stores do... just help available when we needed it... that help came from Nicola w... See more
Company replied
Amazing experience being served by JON , he really helped us with all our questions and made the process so much smoother than we thought it would be , very happy with our purchase ! Thank you Jon you... See more
Company replied
Poppy was very helpful, when we arrived she approached us and greeted us to the store and offered her assistance. I had looked at the sofa I was interested in straight away and she gave us detaile... See more
Company replied
I had a positive overall experience, and the process felt straightforward from start to finish. The staff were helpful and made sure I had all the information I needed. The quality of the products met... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Axletree Way, Gallagher Shopping Park, WS10 9QY, Wednesbury, United Kingdom
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The lady who dealt with our purchase was really helpful and polite as soon as we entered the shop . She gave us all the details etc on our new sofa and explained everything in detail. She is a credit to your store .
Anand was very helpful and knowledegable and did not pressurize us in any way .and he made a great cup of coffee.
Great deal 👌 great staff..
Great Experience all round
Thanks to Matt the manager
Customer service AAA+
Online application for Interest free, was very easy to complete, no problem at all.
Poppy was very helpful, when we arrived she approached us and greeted us to the store and offered her assistance.
I had looked at the sofa I was interested in straight away and she gave us detailed information on the product she also gave us information on the other 2 sofas I had looked at and allowed us to browse the store.
It didn't take long to decide which I preferred and she gave us a detailed breakdown of cost delivery and also got us a little discount very pleased with the service.

Reply from DFS Furniture - Wednesbury
Emma was extremely helpful and welcoming, didn’t feel strangled by floor staff like similar places, in fact I had to go find a member of staff, looking forward to our new sofa !

Reply from DFS Furniture - Wednesbury

Reply from DFS Furniture - Wednesbury
I had a positive overall experience, and the process felt straightforward from start to finish. The staff were helpful and made sure I had all the information I needed. The quality of the products met my expectations, and everything was delivered as agreed. I’d be happy to use the service again based on this experience.

Reply from DFS Furniture - Wednesbury
Amazing experience being served by JON , he really helped us with all our questions and made the process so much smoother than we thought it would be , very happy with our purchase ! Thank you Jon you are amazing !

Reply from DFS Furniture - Wednesbury
The staff were helpful..John was polite, informative and gave excellent customer service

Reply from DFS Furniture - Wednesbury
Our DFS salesman Habib was very helpful and friendly. He took the time to explain everything to us.

Reply from DFS Furniture - Wednesbury

Reply from DFS Furniture - Wednesbury

Reply from DFS Furniture - Wednesbury
The DFS staff were so helpful and friendly. Great service from start to finish. I would definitely recommend them!
Thank you Nafisa

Reply from DFS Furniture - Wednesbury
Friendly service ~ not pushy at all
All very clearly explained

Reply from DFS Furniture - Wednesbury
The staff were very helpful and really looked after us

Reply from DFS Furniture - Wednesbury
Brilliant service from the lady in store yesterday who sorted out the blue jules sofa for us she was very professional and very knowledgeable!

Reply from DFS Furniture - Wednesbury
John our sales advisor was very helpful and knowledgeable about the products. He took the time to explain everything.

Reply from DFS Furniture - Wednesbury
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