DGCOS Reviews 111

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We had a problem with our conservatory roof when it dropped about 2 Inches. The company that I stalled it went bust just days after I reported the fault. I contacted DGCOS and at their request I... See more

Company replied

Rated 5 out of 5 stars

DGCOS came and changed our condensation windows! P&P window company who installed the windows went bankrupt. We found DGCOS complaints department very supportive, even though the whole process was st... See more

Company replied

Rated 5 out of 5 stars

Great visit from the representative who took the trouble to explain everything showing me the quality I would eventually get. Fair price. Barry came and measured up when he did his survey and was a... See more

Company replied

Rated 5 out of 5 stars

Excellent process from start to finish all backed by a cast iron guarantee. Estimator listened to my requirements and made suggestions to improve them. Installers were polite, friendly and carried... See more

Company replied

Company details

  1. Home & Garden

Written by the company

The Double Glazing & Conservatory Ombudsman Scheme is a consumer protection organisation designed to bring peace of mind to homeowners.


Contact info

4.8

Excellent

TrustScore 5 out of 5

111 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Problem with conservatory roof.

We had a problem with our conservatory roof when it dropped about 2 Inches.
The company that I stalled it went bust just days after I reported the fault.
I contacted DGCOS and at their request I forwarded all the paperwork I had to them.
Cathryn sorted out a surveyor to carry out an examination.
After the examination the work was approved to be done under the insurance cover.
The work was carried out to a high standard and we cannot thank Cathryn and DGCOS enough first class work and would highly recommend DGCOS.

August 21, 2025
Unprompted review
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Reply from DGCOS

Hi Albert, we are so pleased to hear that the help you received from Cathryn and her team was first class. Thank you for the positive review; we really appreciate it. Kind regards, DGCOS.

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Rated 5 out of 5 stars

Helpful and courteous staff who were…

Helpful and courteous staff who were meticulous in every aspect of their work, tidiness and timing. The glazed canopy is perfect and the best quality.

February 7, 2025
Unprompted review
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Reply from DGCOS

Hi Thomas, thank you for your 5* review. We are thrilled to hear our DGCOS member provided a helpful and courteous service. Best regards, DGCOS

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Rated 5 out of 5 stars

Very happy with the windows

Very happy with the windows. Great experience from the quote through to the fitting. Would thoroughly recommend them.

February 24, 2025
Unprompted review
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Reply from DGCOS

Hi Neil, we are pleased to hear you are very happy with your windows installed by our DGCOS member. Thank you for taking the time to leave your feedback. Best regards, DGCOS

Rated 4 out of 5 stars

Really friendly team and very efficient

Really friendly team and very efficient

March 9, 2025
Unprompted review
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Reply from DGCOS

Hi Denise, thank you for your positive feedback. We are happy to hear our DGCOS member was really friendly and efficient during the installation. Best regards. DGCOS

Rated 5 out of 5 stars

Helped us to decide when choosing an installerm the moment the installer of our…

From the moment the installer of our conservatory was asked to carry out the work, communication from this company was swift and straightforward. Once the work was completed, we received the documents quickly. It gave us peace of mind to have the works safeguarded and was one of the reasons we chose the installer at the start of the process.

February 26, 2025
Unprompted review
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Reply from DGCOS

Hi there, thank you for taking the time to leave your positive feedback. We are happy to hear our DGCOS member was swift, straightforward and the communication was good during the installation. Best regards, DGCOS

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Rated 5 out of 5 stars

Very helpful and professional company

Very helpful and professional company , worked clean and tidy, explaining as they installed the new door

January 31, 2025
Unprompted review
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Reply from DGCOS

Hi there, thank you for your positive review.

We are thrilled to hear our DGCOS member was clean, tidy and professional.

Best regards, DGCOS

Rated 5 out of 5 stars

A good company

The company are easy to deal with and appointments are kept. You can ask any questions and they are open and actually proud of the company. My job was not straightforward but they did a good job. The door wasn't cheap but I am really pleased with it.

October 4, 2024
Unprompted review
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Reply from DGCOS

Hi Elizabeth, we’re thrilled to hear that you’re pleased with your new door!

It’s great to know that our DGCOS member did an excellent job with the installation while being open and helpful.

Best regards, DGCOS

Rated 4 out of 5 stars

Clean and tidy

January 17, 2025
Unprompted review
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Reply from DGCOS

Hi Steve, thank you for the 5* review.

We are thrilled to hear our DGCOS member was clean and tidy during the installation.

Best regards, DGCOS

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Rated 5 out of 5 stars

Great experience from start to end…

Great experience from start to end happy with the work done

January 20, 2025
Unprompted review
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Reply from DGCOS

Hi Lois, thank you for the 5* review, we hope you enjoy your new product!

Best regards, DGCOS

Rated 5 out of 5 stars

Amazing installer

Have always used this company from the start. Always considerate and very friendly would thoroughly recommend them.

December 10, 2024
Unprompted review
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Reply from DGCOS

Hi Mary, we are thrilled to hear our DGCOS member is always considerate and friendly when you are using them.

Thank you for your positive review.

Best regards, DGCOS

Rated 4 out of 5 stars

DGCOS

DGCOS made me aware of who they are and that they exist.

December 18, 2024
Unprompted review
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Reply from DGCOS

Hi there, thank you for your 5* review.

Best regards, DGCOS

Rated 5 out of 5 stars

Good price installers was very good…

Good price installers was very good tidy no mess would highly recommended, specially Paul and Isaac

December 5, 2024
Unprompted review
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Reply from DGCOS

Hi Robert, we're happy to hear you are pleased with your installation by our DGCOS member.

Enjoy your new product! Best regards, DGCOS

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Rated 5 out of 5 stars

re sealing inside and out of all our house windows and doors…

After having our windows and doors installed and the installer ceasing trading, we experienced many issues with the installation. We honestly thought that we would be left to pick up the pieces of poor workmanship. However, upon receipt of the insurance DGCOS became involved and after many emails Hippco a window and door installer were instructed to come along and reseal all our windows and doors both inside and out.
A professional company and the whole experience has restored my windows to how they should have been fitted in the first place. Would highly recommend to anyone and certainly would use HIPPCO again should the need arise

December 10, 2024
Unprompted review
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Reply from DGCOS

Hi Joy, thank you for your positive review.

We’re delighted to hear that our DGCOS member, HIPCO, was able to step in and resolve the situation to your satisfaction. We will be sure to pass on the feedback.

Best regards, DGCOS

Rated 5 out of 5 stars

Excellent company

Excellent company , we recently had a garage conversion , bedroom and shower room. The staff were professional , informative , supported us from first point of enquiry with Jemma in the office, to the finished build . Darren and his team were fabulous, all the staff on site were , respectful , considerate and professional. They always arrived on time, worked hard and tided up at the end of the day . The quality of the works are excellent, and we highly recommend them , we won’t hesitate in using the company in the future . Thank you to the team .

November 22, 2024
Unprompted review
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Reply from DGCOS

Hi Ann, thank you so much for your positive review.

We’re delighted to hear about your positive experience with our DGCOS member. Enjoy your new product!

Best regards, DGCOS

Rated 5 out of 5 stars

Satisfied customer

I am perfectly happy with all aspects of my choice of installer and the protection afforded to my purchase

November 13, 2024
Unprompted review
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Reply from DGCOS

Hi Stephen, thank you for your 5* review. Enjoy your new product! Best regards, DGCOS

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