Dibleys Nurseries Reviews 147

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, particularly the plants, noting their health, strength, and the abundance of flowers. Many appreciate the wide variety of plants available, including rare types, and the excellent packaging that ensures items arrive in perfect condition. The service is frequently highlighted as efficient, with prompt delivery and helpful staff. However, some customers also noted issues with plug plants, mentioning that they arrived with hardly any growing medium or that some plants were unhealthy and died shortly after arrival. A few people expressed disappointment with the after-service in these specific instances.

What people talk about most

Product

Users describe positive interactions with product. Customers consistently praise the high quality and health... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the superb and outstanding... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the outstanding and efficient... See more

Delivery service

Clients share positive opinions on delivery service. Customers consistently praise the prompt and efficient... See more

Order

Consumers express high satisfaction with the ordering process. Many reviewers highlight the ease of ordering,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have had 5 Streptocarpus from Dibley's, 4 as plugs Polka Dot Purple, Fleur, Alexis and Pearl and a Potted plant of Lemon Sorbet. All but Pearl have done well including winning prizes at the Local F... See more

Rated 5 out of 5 stars

Website easy to navigate, lots of choice. Orders acknowledged quickly and delivered promptly. Plants well packaged. I tend to buy plug plants, mainly streptocarpus. A wide range of compost, food,... See more

Rated 5 out of 5 stars

I cannot speak highly enough about this Company. I have purchased more than a few Streptocarpus plants and they are just perfect and so inexpensive compared to the Nurseries. There is such a wonder... See more

Rated 5 out of 5 stars

I have dealt with this company for several years, ordering both streptocarpus and coleus plants. They always come well packed and in good condition - this is not easy in the case of tender coleus but... See more


Company details

  1. Wholesale Plant Nursery

Written by the company

Dibleys Nurseries, specialist growers of Streptocarpus and other houseplants. Chelsea Gold Medal winners


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

147 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best in class plants

Best in class plants, I bought the Steptocarpus 'Falling stars' and was amazed at how many flowers it put out. These Dibley people obviously know what they are doing, so much so I have bough several more Streptocarpus, but different varieties ('three sisters' and 'cariad') again with great results

April 23, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Perfect condition

The goods arrived on time and were in perfect condition and very well packed. The streptocarpus plant was the best packed plant I have received by mail order.

May 28, 2025
Unprompted review
Rated 5 out of 5 stars

Simply the Best

I have been buying plants (streptocarpus) from Dibleys for years. They always arrive in excellent order, beautifully and safely packed - their plants are of the highest quality.

June 4, 2025
Unprompted review
Rated 5 out of 5 stars

Most beautiful flowering houseplants …

Dibleys’ streptocarpus bring me so much pleasure every year. They arrive in immaculate condition and keep flowering from spring until late autumn. So much more cost effective and environmentally friendly than having fresh flowers in the house. Love, love, love them.

June 4, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent service and plants

I have always found Dibleys to provide an extremely good customer service. The plants I have purchased from them have been of very good quality and have always arrived within the timescale predicted. I will certainly continue to purchase plants from them and so do not have any hesitation in recommending their company.

May 12, 2025
Unprompted review
Rated 5 out of 5 stars

Very happy customer

It's not my the first order from Dibleys Nurseries. I always received very healthy plants. My last order was in May 2025 but through the years I've ordered many plants like they fabulous Streptocarpus, flowering Begonias and Aeschynanthus. The Aeschynanthus are not that popular in the UK and I'm very thankful that I could purchase some of the varieties from them. Plus their Streptocarpus Food Tablets work magic - my plants are covered with beautiful flowers. Thank you. :)

May 9, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great plants

The plants arrived in good time. Nicely packed and in good condition. Although I've only had them a couple of weeks one plant is already in flower, two others have flower buds and all are growing well.

June 4, 2025
Unprompted review
Rated 5 out of 5 stars

All plants and flowers

Kept up to date with orders and excellent supplier of healthy plants and well packaged. Follow up information emails on how to look after the plants which is very helpful. Also receive good offers on many plants

June 4, 2025
Unprompted review
Rated 5 out of 5 stars

Thrilling gifts to receive

Thrilling gifts to receive. My friends and family keep sending me photos of the beautiful plants I have sent them. My goddaughter received the polka-dot purple and her mother the pink. They arrived just ready to break into bloom and have done so ever since.
I have now sent Celebration as a wedding gift.

April 7, 2025
Unprompted review
Rated 5 out of 5 stars

A very satisfied repeat customer

I have ordered many times from Dibleys as I and my mother both love streptocarpus flowers. Dibleys plants are always beautifully packaged and extremely healthy when they arrive and the huge range of varieties they have always tempt me to buy another ! I bought a rex begonia recently for my mother as well as a streptocarpus and the staff at Dibleys have been extremely helpful to her with advice on its care. Carry on the good work. Linda

June 2, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Beautiful, healthy plug plants

I have bought several plug plants from Dibleys and have always been delighted with the quality and health of the plants. The begonias that I bought in April have already grown really well. Would definitely recommend Dibleys.

April 8, 2025
Unprompted review
Rated 5 out of 5 stars

Super Quality Plants.

I have had 5 Streptocarpus from Dibley's, 4 as plugs Polka Dot Purple, Fleur, Alexis and Pearl and a Potted plant of Lemon Sorbet. All but Pearl have done well including winning prizes at the Local Flower Show. Pearl unfortunately seems to be struggling at the moment but hope it starts to progress soon. Also got an Alsobia last year and it's just started flowering and is beautiful. Also bought an Achimenes (Stans Delight), a bit slow getting going but getting there. Overall very please with Dibleys and will certainly be going back for more.

June 4, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company

Dibleys is an award winning family run nursery who I've been using for years, I can't recommend them enough!
I'm a huge fan of Streptocarpus and buy several of them a couple of times a year from Dibleys (the experts when it comes to Streptocarpus!). As well as Streptocarpus they sell a variety of other plants too and also everything an indoor gardener like myself would need (like pots, fertiliser and gifts). I've always found the quality of the plants they sell to be exceptional and every plant I've ever bought has thrived. Their customer service is outstanding and whatever I buy is delivered in a timely manner and packed very professionally. I love the fact that they're a family run business! Keep up the good work!

June 4, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent plants

I have been a customer of Dibleys for many years and have always received really good quality plants that last. They always arrive promptly, including my latest purchase, and I now have a lovely collection of Streptocarpus plants and African Violets with beautiful flowers.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Thanks again Dibleys

Another 3 beautiful plants from the fabulous Dibleys ! I can't resist the wonderful Streptocarpi. They come within 3 days and are immaculately packaged, protected and healthy, ready to drop into a display pot immediately. My son has now become a fan of this great company too. Customer service is efficient, friendly and kind. Can't wait to visit the nursery in person at the beginning of July. Thanks Dibleys, and congratulations on this year's success at Malvern (and Chelsea?).

June 4, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look