DID Electrical - Drogheda Reviews 758

TrustScore 5 out of 5

4.9

Unit 4 Drogheda Retail Park Donore Road Drogheda Louth, A92 PR66 Drogheda, IE


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See what reviewers are saying

Rated 5 out of 5 stars

I was assisted by a very pleasant person called Thomas in Drogheda DID. From start to finish, he was very obliging and very knowledgeable. Nothing was a problem and he quickly got me sorted. In the ag... See more

Company replied

Rated 5 out of 5 stars

I spoke with Thomas on the phone and reserved a product. Came to collect the next day and it was a smooth and easy transaction.Very happy with the service and advice I received. Will definitely be ret... See more

Company replied

Rated 5 out of 5 stars

Delivery on time, email day before to confirm and text in the morning to give me 15 minutes heads up. Much appreciated. Took away all packaging with him, as well as old machine and made sure new one... See more

Company replied

Rated 4 out of 5 stars

Everything went smoothly overall - collection was quick and the staff were pleasant. However, I’m still waiting for my invoice. I was told in the shop that it would be sent to my email immediately, bu... See more

Company replied


Company details

  1. Appliance Store
  2. Computer and Accessories Store
  3. Electronics Store
  4. TV store
  5. Vacuum Cleaner Store
  6. Washer and Dryer Store

Written by the company

At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.

DID Electrical

Written by the company

Free Click & Collect
Order online and pick up your items in your local DID Electrical store at a time that suits you.
Customer Support 01-6250250
We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
Nationwide delivery service
We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
Free recycling
We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.

We will not be beaten on price

Our price promise

At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.

Contact info

  • Unit 4 Drogheda Retail Park Donore Road Drogheda Louth, A92 PR66, Drogheda, Ireland

4.9

Excellent

TrustScore 5 out of 5

758 reviews

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Rated 5 out of 5 stars

Excellent Customer Service

I spoke with Thomas on the phone and reserved a product. Came to collect the next day and it was a smooth and easy transaction.Very happy with the service and advice I received. Will definitely be returning to this branch in the future.

June 4, 2026
Unprompted review
DID Electrical - Drogheda logo

Reply from DID Electrical - Drogheda

Hi there,

We're happy to hear you had a positive experience. We appreciate your feedback.

Thanks
DID Electrical

Rated 5 out of 5 stars

I bought an iPhone 15 both of the men…

I bought an iPhone 15 both of the men in the shop were both very friendly and helpful and went the extra mile to get me the best possible price.

June 3, 2026
Unprompted review
DID Electrical - Drogheda logo

Reply from DID Electrical - Drogheda

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Easy parking

Easy parking.
Staff knew what I wanted and had it in stock.
Simple positive experience.

June 3, 2026
Unprompted review
DID Electrical - Drogheda logo

Reply from DID Electrical - Drogheda

Hi Colm

We're happy to hear you had such a positive experience. We appreciate your feedback and time.

Thanks
DID Electrical

Rated 5 out of 5 stars

Great help provided by Jamie

Great help provided by Jamie. Bought a tv combi box

June 2, 2026
Unprompted review
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Reply from DID Electrical - Drogheda

Hi Giovanni,

We're happy to hear about your positive experience. We appreciate your kind words.

Thanks
DID Electrical

Rated 5 out of 5 stars

It was really good

It was really good. Staff was very helpful.

June 1, 2026
Unprompted review
DID Electrical - Drogheda logo

Reply from DID Electrical - Drogheda

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Simple, job done

Got the product I was looking for, and the staff member who helped us was very friendly. No complaints here!

May 22, 2026
Unprompted review
DID Electrical - Drogheda logo

Reply from DID Electrical - Drogheda

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Lawnmower man

Bought my new eufy lawnmower from Gary. Knew his stuff and was very knowledgeable about the e15 model i bought. Me and my garden thank you.

May 22, 2026
Unprompted review
DID Electrical - Drogheda logo

Reply from DID Electrical - Drogheda

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Jamie very helpful

Jamie very helpful, made my visit to Drogheda store very quick and painless!

May 30, 2026
Unprompted review
DID Electrical - Drogheda logo

Reply from DID Electrical - Drogheda

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Nice layout and very clean store

Nice layout and very clean store, staff were very helpful and quick to approach

May 26, 2026
Unprompted review
DID Electrical - Drogheda logo

Reply from DID Electrical - Drogheda

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Sean helped me today with a toaster

Sean helped me today with a toaster, nice sales assistant and couldn't be more helpful

May 30, 2026
Unprompted review
DID Electrical - Drogheda logo

Reply from DID Electrical - Drogheda

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Bought a tv off Larry

Bought a tv off Larry, very knowledgeable and helpful, will definitely be back

May 29, 2026
Unprompted review
DID Electrical - Drogheda logo

Reply from DID Electrical - Drogheda

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

In and out in record time

I went into the shop with a 2 year old and was under pressure as I had no buggy and he was on loose. I needed to be in and out as quickly as I could and within a minute of being in the shop Derek had approached me and had me looked after in no time. I was in and out in less than 10 mins. Usually your waiting for someone to approach you or you have to find someone to help. But the service was great and I got what I needed in record time. Derek was also very friendly as well as helpful and was great with son. Would gladly shop here again.

May 27, 2026
Unprompted review
DID Electrical - Drogheda logo

Reply from DID Electrical - Drogheda

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Great service

Delivery on time, email day before to confirm and text in the morning to give me 15 minutes heads up. Much appreciated. Took away all packaging with him, as well as old machine and made sure new one was working before he left. Very friendly and tidy, couldn't fault the whole process. And all for €25! Well worth it.

May 26, 2026
DID Electrical - Drogheda logo

Reply from DID Electrical - Drogheda

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Dropped a pot on my hob

Had to buy a new hob since my clumsy self dropped a pot on the old one and cracked it. Luckily they had the same model in stock. Just a 10-minute drive. With Sean's help I was sorted in no time. Very lucky to have the store nearby.

May 26, 2026
Unprompted review
DID Electrical - Drogheda logo

Reply from DID Electrical - Drogheda

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Had a great experience today in the…Drogheda shop

Had a great experience today in the shop, sales accident was very helpful and friendly, store in Drogheda

May 26, 2026
Unprompted review
DID Electrical - Drogheda logo

Reply from DID Electrical - Drogheda

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

I was dealing with Oscar and Derek…

I was dealing with Oscar and Derek today and they were more them helpful and super friendly.

May 26, 2026
Unprompted review
DID Electrical - Drogheda logo

Reply from DID Electrical - Drogheda

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Derek in the Drogheda store was great…

Derek in the Drogheda store was great got me the last deep fat fryer in store. Great service very helpful

May 25, 2026
Unprompted review
DID Electrical - Drogheda logo

Reply from DID Electrical - Drogheda

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 4 out of 5 stars

Good experience.

It was easy to find what I wanted, the staff were polite and helpful.

May 22, 2026
Unprompted review
DID Electrical - Drogheda logo

Reply from DID Electrical - Drogheda

Hi James,

We're glad you found what you needed and our team was helpful. Thank you for sharing!

Thanks
DID Electrical

Rated 5 out of 5 stars

Quick and attentive service

Quick and attentive service. Very helpful with extra questions about the purchase.

May 24, 2026
Unprompted review
DID Electrical - Drogheda logo

Reply from DID Electrical - Drogheda

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

I found the help I received from Derek…

I found the help I received from Derek in your Drogheda branch very personal, friendly and helped me choose the right product to suit my needs and he went through the warranty and delivery of the product to suit the best time for me

May 23, 2026
Unprompted review
DID Electrical - Drogheda logo

Reply from DID Electrical - Drogheda

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

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