The plan generally speaking is good. It motivates you to stay on track with your calorie deficiency plan effortlessly. There are however many things I would like to see change: - The monthly deliv... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Most of the meals just about edible which focuses my mind to keep to daily calories. However almost every lunch and dinner has a savoury spicy tomato based sauce which is VERY repetitive. I bough... See more
Company replied
There are 3 meals i won't eat Fish & parsley sauce Tuna pasta Bake & Singapore vegetable Curry & Tex MexBean Pot every thing else is very nice quite filling .
Company replied
The food appears to be a little dry, not sure when it was vacuum sealed. I have had diet chef before approx 20 years ago and enjoyed the variety. This Bach appears different and breakfast and lun... See more
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Company details
About Diet Chef
Written by the company
Losing weight never tasted so good!
Chef-prepared meals delivered to your door, satisfying and ready in minutes. Say goodbye to the hassle of counting calories and meal prep. Join over 250,000 people who have achieved their goals.
Why choose Diet Chef?
Reach your goals: Lose up to 7lbs in 7 days with our chef-prepared meals.
Make your life easy: No weighing, measuring or cooking – simply heat and eat.
FREE next day delivery: Choose a day that suits you best.
Eat the food you love: With over 55 delicious options from less than £3.46 a meal plus snacks.
Flexible and convenient: Personalise your menu, change it every month.
How Diet Chef works.
1. Choose your plan: Make your weight loss journey easy with our range of personalised plans.
2. Select your meals: We'll deliver to your door - all you need to do is store in your kitchen cupboard.
3. Heat, eat & enjoy: Microwave and oven friendly - ready to eat in just a matter of minutes!
4. Lose 7lbs in 7 days: With over 15 years of experience you can be confident you'll achieve your goals.
Start now with £50 off!
Written by the company
14 Day Money Back Guarantee
Try it. Love it. Or your money back.
Try Diet Chef for one day, if it's not for you return your box within 14-days and we'll give you a full refund. Simply get in touch and we'll do the rest.
Contact info
United Kingdom
- info@dietchef.co.uk
- www.dietchef.co.uk
3.5
Average
11K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Diet Chef
Hi Julie,
Thank you for your lovely feedback.
We’re so pleased to hear your delivery arrived on time and that you had a positive experience with our team when you called :)
We really appreciate you taking the time to share this.
Best wishes,
Diet Chef
Reply from Diet Chef
Hi Connelly,
Thank you for your 4-star review and we’re so pleased to hear you’re enjoying the taste and value of our meals!
Best wishes,
Diet Chef
The order process was straightforward…
The order process was straightforward and delivery when expected. One small disappointment was when I phoned while waiting for my delivery as I was not given a time slot to expect the courier. I got a response more than 24 hours later which was no help. So far I am very pleased with the meals supplied .
March 15, 2026
Reply from Diet Chef
Hi there,
Thank you for your feedback.
We’re glad to hear that your order process was straightforward and that you’re pleased with the meals so far. We’re very sorry for the delay in responding when you called – that’s not the experience we aim to provide.
If you need any support in the future, our member support team is always happy to help and can be reached at info@dietchef.co.uk.
Best wishes,
Diet Chef
Excellent Service and company
Used Diet chef having read the positive reviews.Had a target weight which I set and achieved, 1 and 1/2 stones in 2 months.Easy to follow plan, meals very well prepared, lunches very tasty.Great choice.Support network excellent ,particular mention for Jenny on the support team.Would reccomend if you are serious and committed to losing weight.
March 17, 2026
Unprompted review
Reply from Diet Chef
Hi Brian,
Thank you for sharing your fantastic results!
Congratulations on achieving your target weight and losing 1,5 stones in just two months — that’s an amazing achievement! We’re delighted to hear that you found the plan easy to follow, enjoyed the meals, and appreciated the variety available. It’s also wonderful to hear that Jenny and the support team provided excellent guidance along the way :)
Best wishes,
Diet Chef
Supportive Staff
The Diet Chef support team were very helpful, especially when they replaced returned food I did not like.
Also, replying promptly with any queries I had.
December 11, 2025
Unprompted review
Reply from Diet Chef
Hi Judy,
Thank you for your feedback. We’re pleased to hear that our team were helpful in replacing meals you didn’t enjoy and that your queries were answered promptly.
We aim to make the plan as flexible and supportive as possible, so it’s wonderful to hear that you had a positive experience with our member support.
Best wishes,
Diet Chef
Reply from Diet Chef
Hi Mrs Easton,
Thank you for taking the time to share your feedback. We’re sorry to hear that some of the meals haven’t suited your taste.
With our wide variety of meals available, and you can always change your menu between deliveries. You also have the option to use our Swap Up service to exchange previous meals for new ones. If you have any questions or need further assistance, please contact our member support team at info@dietchef.co.uk.
Best wishes,
Diet Chef
Reply from Diet Chef
Hi Jean,
Thank you for taking the time to share your feedback, and it's great to hear that your order arrived complete and on time :)
We hope you are enjoying the meals and if you have any questions or need any assistance with your plan, please don’t hesitate to contact our member support team at info@dietchef.co.uk.
Best wishes,
Diet Chef
THE WORST COMPANY EVER
THE WORST COMPANY EVER. Please do not patronise in their business. They set a trap for you if you want to leave. I registered on a 6month plan and due to financial restrictions I called them immediately less than a week to cancel. I told them I will keep what I have paid for already due to avoid stress of packaging and posting as the box is very heavy but they should cancel any future subscription . I was told if I do that, then I have to pay for the discount I was given as it came with the subscription. I was disappointed and told them I will return their food. I couldn’t lift the box as it was too heavy and I have a back injury and I couldn’t get any pick up home delivery to take it asap as it’s food so I called diet chef so many times, it keeps going straight to voicemail. I sent several emails to let them know of my situation. I told them I will pay the £100 so they can cancel their subscription as I am not interested anymore. When they finally replied one of my emails, they attempted to take money out of my account without my permission and without my knowledge and the payment failed because the account number on their system was Klarna. I called back severally and straight to voicemail, no response from my emails. I left my phone number and message more then 5times. I had a missed call from them as I was asleep from a night shift. I called them back asap severally and it kept going to voicemail. Left so many messages asking for a direct line so I can call and make payment so subscription can be cancelled. I sent emails, I have attempted calls this morning within the last 30minutes but it goes straight to voicemail. Ever since I called to cancel my subscription, my calls goes straight to voicemail and I know it’s a trap to get this month delivery to me when I have specifically told them, I can’t afford it so I want my subscription cancelled. This is the worse company I have ever dealt with. The worse customer service. They deliberately frustrate you when you want your plan cancelled but they are they same company that claims you can cancel anytime. Do not patronise in their business . Their food is disgusting. I still have all of them in my fridge and refrigerator.
February 23, 2026
Unprompted review
Reply from Diet Chef
Hi Felicia,
Thank you for taking the time to share your feedback. We are very sorry for the frustration you experienced. We do our best to answer every phone call, but on occasion all our team members are already on the line. We always make sure to call anyone back who has left a voicemail.
Our team has also been supporting you by email to arrange a return, and when you confirmed you wished to keep your meals and cancel your plan going forward, we assisted you with cancelling. We can confirm that your plan is now fully cancelled.
If you need any further assistance, please do contact our member support team at info@dietchef.co.uk.
Best wishes,
Diet Chef
Diet Chef are an excellent company to deal with
I had a slight problem with a delivery. When I emailed Diet Chef, Jenny was so helpful and sorted out the problem immediately, arranging for a further delivery the very next day. Diet Chef and their Staff are very professional and helpful and I'm happy to recommend them.
February 18, 2026
Unprompted review
Reply from Diet Chef
Hi Tracy,
Thank you for your feedback!
We’re delighted to hear that your delivery issue was resolved quickly and efficiently. It’s great to know that Jenny was able to help and arrange a replacement so promptly. We'll be sure to pass on your kind words to her and the whole team :)
Best wishes,
Diet Chef
Disgusting food
Disgusting. I have vomited three times. The food tastes horrible with with an overwhelming taste of tomate paste. The texture of the meals are plasticly. I just could not hold the meals down. cancelled my order on the end of the second week.
January 16, 2026
Reply from Diet Chef
Hi L,
Thank you for sharing your feedback. We’re very sorry to hear that the meals didn’t agree with you.
There is no common ingredient in Diet Chef meals that would cause nausea or sickness, although individual meals do of course contain specific ingredients. All allergens are clearly displayed on our website and on the packaging to help you make informed choices.
A member of our team is currently assisting you with your cancellation and will be in touch to ensure this is resolved as smoothly as possible.
Best wishes,
Diet Chef
Dietchef Customer Service
I have been a Dietchef customer for many years and if you stick to the food you absolutely lose weight. But I’m not writing about the products, I’m writing this review about the fantastic service I received recently from Jenny. Super fast response to my request and so friendly and professional. Nothing was too much bother! Great job Jenny from Customer Services.
February 4, 2026
Unprompted review
Reply from Diet Chef
Hi Mrs J,
Thank you so much for your lovely feedback!
We’re delighted to hear that Jenny provided such a friendly and professional service, and that your request was handled so quickly. We’ll be sure to pass your kind words on to her — it means a lot to the team :)
Best wishes,
Diet Chef
Food very good and customer service is…
Food very good and customer service is first class would recommend this to anyone
February 12, 2026
Unprompted review
Reply from Diet Chef
Hi Mr,
Thank you so much for your kind words and recommendation!
We’re delighted to hear you’re enjoying the food and that you’ve found our customer service to be first class — that’s exactly what we strive for and we'll be sure to pass on your feedback to our member support team :)
Best wishes,
Diet Chef
Appalling service
Appalling service. Easy to subscribe to impossible to cancel. Emails ignored.
January 29, 2026
Reply from Diet Chef
Hi Nicola,
Thank you for letting us know and we are so sorry you did not receive a response to your emails. We see that you’ve forwarded the emails you previously sent, and we’re investigating why they didn’t reach our inbox to ensure this doesn’t happen again.
In the meantime, our team has sent you an email today and processed your cancellation. We really appreciate you bringing this to our attention!
Best wishes,
Diet Chef
Good & Bad
Great:
starting price
choice of items
free delivery
Not good:
lots of meals too hot/spicy
often couldn't taste even a hint of named ingredient
January 30, 2026
Reply from Diet Chef
Hi Ruth,
Thank you for your feedback – we’re glad to hear you’re enjoying the choice of meals, free delivery and the starting price :)
We completely understand that spice levels and flavours are very personal. With a variety of meals available, you can change or swap meals between deliveries to suit your taste. If you would any assistance, please don't hesitate to contact our member support team at info@dietchef.co.uk.
Best wishes,
Diet Chef
Reply from Diet Chef
Hi Jacqueline,
Congratulations on your weight loss, losing 7lb is an amazing achievement! We’re so pleased to hear that Diet Chef has worked well for you.
Thank you for sharing your success with us, and we wish you continued progress on your journey.
Best wishes,
Diet Chef
I had an issue with my Diet Chef…
I had an issue with my Diet Chef delivery date. I was able to get a quick response, the very next day. It was resolved by Jenny, who was very helpful. Very good customer service.
January 7, 2026
Unprompted review
Reply from Diet Chef
Hi TT,
Thank you for sharing your experience! We’re so pleased to hear that Jenny was able to help you quickly and efficiently, and that you had a positive experience with our customer service :)
Best wishes,
Diet Chef
Reply from Diet Chef
Hi Karen,
Thank you for your feedback. We’re really pleased to hear you’ve noticed a great improvement since your previous experience with us. We’re always working hard to enhance our meals and service, so it’s lovely to hear your enjoying your Diet Chef experience :)
Best wishes,
Diet Chef
Reply from Diet Chef
Hi Lindsey,
Thank you for your kind feedback.
We’re pleased to hear that you’ve had a positive experience and that our team has responded promptly to your emails :)
Best wishes,
Diet Chef
Reply from Diet Chef
Hi Max,
Thank you for your feedback. We’re so pleased to hear that you’re enjoying your first Diet Chef box so far and hope you continue to enjoy the meals throughout the rest of your plan :)
Best wishes,
Diet Chef
Just received my Diet Chef order and so…
Just received my Diet Chef order and so far I am very happy with it. The instructions are easy to follow and the food is very tasty. We had a slight hiccup at the beginning because I received the incorrect order but the customer service I received was first class and the correct products were delivered a couple of days later. Nothing was too much trouble for the young lady from Diet Chef. Thanks Jenny, you're fantastic!
January 16, 2026
Unprompted review
Reply from Diet Chef
Hi Alicia,
Thank you for taking the time to share your experience. We’re delighted to hear that you’re enjoying your Diet Chef meals and found the instructions easy to follow :)
We’re very sorry for the initial mix-up with your order, but we’re pleased that our team were able to resolve it quickly. We’ll be sure to pass on your kind words to Jenny – she’ll be thrilled to hear your feedback!
Best wishes,
Diet Chef
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