The plan generally speaking is good. It motivates you to stay on track with your calorie deficiency plan effortlessly. There are however many things I would like to see change: - The monthly deliv... See more
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Most of the meals just about edible which focuses my mind to keep to daily calories. However almost every lunch and dinner has a savoury spicy tomato based sauce which is VERY repetitive. I bough... See more
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The food appears to be a little dry, not sure when it was vacuum sealed. I have had diet chef before approx 20 years ago and enjoyed the variety. This Bach appears different and breakfast and lun... See more
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There are 3 meals i won't eat Fish & parsley sauce Tuna pasta Bake & Singapore vegetable Curry & Tex MexBean Pot every thing else is very nice quite filling .
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Company details
About Diet Chef
Written by the company
Losing weight never tasted so good!
Chef-prepared meals delivered to your door, satisfying and ready in minutes. Say goodbye to the hassle of counting calories and meal prep. Join over 250,000 people who have achieved their goals.
Why choose Diet Chef?
Reach your goals: Lose up to 7lbs in 7 days with our chef-prepared meals.
Make your life easy: No weighing, measuring or cooking – simply heat and eat.
FREE next day delivery: Choose a day that suits you best.
Eat the food you love: With over 55 delicious options from less than £3.46 a meal plus snacks.
Flexible and convenient: Personalise your menu, change it every month.
How Diet Chef works.
1. Choose your plan: Make your weight loss journey easy with our range of personalised plans.
2. Select your meals: We'll deliver to your door - all you need to do is store in your kitchen cupboard.
3. Heat, eat & enjoy: Microwave and oven friendly - ready to eat in just a matter of minutes!
4. Lose 7lbs in 7 days: With over 15 years of experience you can be confident you'll achieve your goals.
Start now with £50 off!
Written by the company
14 Day Money Back Guarantee
Try it. Love it. Or your money back.
Try Diet Chef for one day, if it's not for you return your box within 14-days and we'll give you a full refund. Simply get in touch and we'll do the rest.
Contact info
United Kingdom
- info@dietchef.co.uk
- www.dietchef.co.uk
3.5
Average
11K reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Food quality & Flexibility for on go has gone down!
I used diet chef years ago & they had far more & better options then then they do now. The food quality in my opinion has gone down but they are charging more. They is less food choice for on the go & travelling, they is basically not breakfast choice it's either granola, muesli, porridge or 1 decent alternative blueberry pancakes; which are still time consuming for on the go people. The best thing about the breakfast used to be the easy choice of multiple flavoured cookies, no hassle no fuss no prep.
Everything is for a microwave bar to pot noodle types of which 1 I personally don't like. This is not enough choice for someone who has kids, dogs & works for the emergency service & doesn't have access to a microwave.
I still quite like a lot of the meals but after 1 month of the 1st box I felt like I was stuck in my home so I could eat my meals & was fed up the meals after 3weeks I wanted to quit & actually called up to cancel!
This was never an issue the 1st time.
September 23, 2025
Reply from Diet Chef
Hi Eve,
Thank you for sharing your feedback. We’re sorry to hear that some aspects of your experience didn’t meet your expectations. At Diet Chef, we source all of our ingredients from the best suppliers possible to ensure high-quality meals, and we offer a variety of plans at different price points to suit different lifestyles and needs. With a variety of meals available, there’s plenty of choice, and you can change your menu between deliveries or use our swap up service to try new meals if you’d like more variety. We also understand that on-the-go options are important, and we’re continually working to provide meals that are convenient as well as tasty.
Best wishes,
Diet Chef
Decided to try diet chef
Decided to try diet chef
I had lost weight with them a few years ago so thought do it again.
Unfortunately the food I got was not as good as before
August 14, 2025
Unprompted review
Reply from Diet Chef
Hi Linda,
Thank you for sharing your feedback. We’re really sorry to hear that you haven’t enjoyed your meals as much this time around. We’re always reviewing and improving our recipes, so your comments are very helpful. With a variety of meals to choose from, there may be some new dishes you’ll enjoy just as much as before — and don’t forget, you can change your menu between deliveries or use our Swap Up service to exchange meals from a previous delivery. If you’d like our team to look into this further or offer some personalised recommendations, please email us at info@dietchef.co.uk.
Best wishes,
Diet Chef
Not happy with Diet Chef
Not happy with Diet Chef. Opted for 3 months supply which was a bit cheaper. I tried to cancel after 2 months as portion size very small and I did not enjoy the food. After discussion on the phone agreed to have the 3rd month (delayed as I was on holiday) and was able to replace some of the food but cancelled any future delivery. Then out of the blue with no contact had an email from DHL to say they were about to deliver another months supply. After numerous calls managed to stop delivery I have now received money back but less £35 I assume return costs. This I find unacceptable as it was their error not mine. Errors do happen but it’s the way they are dealt with is important. Would not recommend this company mainly due to lack of correspondence they tried to say probably emails went in junk folder but I check my junk folder before deleting.
October 23, 2025
Unprompted review
Reply from Diet Chef
Hi Delphine,
We’re sorry to hear you were unhappy with your experience and appreciate you taking the time to share your feedback.
When you contacted us to cancel your plan, your latest delivery had already been dispatched. Once a box has been dispatched, we are unfortunately no longer able to cancel that delivery — this was explained to you at the time of cancellation. As the delivery was subsequently rejected, a £35 rejection fee was applied to cover the delivery and unpacking costs, as outlined in our terms and conditions.
We understand this may have been frustrating and are sorry for any inconvenience caused. Our team always aims to communicate clearly, and we’ll take your comments on board to improve our processes going forward.
Best wishes,
Diet Chef
Ok good service and delivery excellent
Ok good service and delivery excellent keeps you updated with new order ! Quite expensive and not easy to get hold of any body for advice and overall good better than Jane plan but could give loyal customers discounts or offers
July 24, 2025
Reply from Diet Chef
Hi Mark,
Thank you for your honest feedback. We’re glad to hear you’re happy with our service and delivery updates. We appreciate your comments regarding pricing and support — we’re continually working to improve accessibility and communication with our member support team.
We do offer a wide variety of meals and flexible menu changes to help you get the most from your plan. If you ever need assistance or advice, please don’t hesitate to contact us at info@dietchef.co.uk — we’re here to help.
Regarding offers for loyal customers, we regularly review our promotions and will certainly take your suggestion on board.
Thank you again for sharing your thoughts.
Best wishes,
Diet Chef
A great kick start to rethink bad…
A great kick start to rethink bad eating habits and portion sizes.
August 9, 2025
Reply from Diet Chef
Hi Valerie,
Thank you for your lovely feedback! We’re thrilled to hear that Diet Chef has helped you kickstart healthier eating habits and rethink portion sizes.
Remember, if you ever want to explore new meals or need support with your plan, our member support team is here to help at info@dietchef.co.uk.
Best wishes,
Diet Chef
Query dealt with promptly
Jenny from the member support team dealt with my query promptly and efficiently.
She was very courteous and friendly throughout.
October 17, 2025
Unprompted review
Reply from Diet Chef
Hi Jacqui,
Thank you so much for your kind words about Jenny and the support team. We’re delighted to hear that your query was handled promptly and that you felt well cared for throughout.
If you ever need any further assistance or help with your menu, please don’t hesitate to get in touch at info@dietchef.co.uk.
Best wishes,
Diet Chef
Convenient, tasty and it works for me
I am enjoying all the meals and in the first 10 days have steadily lost weight. Yes the pasta is a bit soft but the joy of going to the box and selecting a meal without having to trawl the supermarket shelves is massive
October 1, 2025
Reply from Diet Chef
Hi Wiltshireaway,
Thank you for your wonderful feedback. We're so pleased to hear you're enjoying the meals and already seeing steady progress — that's fantastic!
We really appreciate your note about the pasta; we’ll be sure to pass this on to our team. We know how busy life can be, so we're delighted to hear that having ready-to-go meals has made things easier for you.
Keep up the great work, and if you’d ever like support do get in touch with us at info@dietchef.co.uk.
Best wishes,
Diet Chef
Reply from Diet Chef
Hi Margaret,
Thank you for your lovely feedback. We're so pleased to hear you're enjoying the meals and feel the price point is right. We work hard to offer both quality and value, so it's great to know this is coming through.
If you ever have any questions or need support, our team is always here to help at info@dietchef.co.uk
Best wishes,
Diet Chef
Rip off
At first, the meal choices were good, if a little low on vegetarian options. By the second month, they were getting repetitive and we were cooking our own meals on some evenings. This meant by the third month, there was a lot of unused meals still. So I cancelled and was still charged for the third month even though we received no food. The offer only related to month 1, so months 2 and 3 were very expensive. Would not recommend and won’t do again.
July 22, 2025
Reply from Diet Chef
Hi Sally-Ann,
Thank you for taking the time to share your experience. We're glad to hear that you initially enjoyed the meal choices, though we’re sorry the variety felt limited over time — especially for a vegetarian plan.
We do offer a wide selection of meals and always aim to provide enough variety for all dietary preferences. You can also change your menu between deliveries, and our Swap Up service allows you to return meals from previous deliveries to try something new, which may help keep things feeling fresh throughout your plan.
Regarding your cancellation, we’re sorry for any confusion. You weren’t charged for the third month itself, but as you signed up for a longer duration plan at a discounted rate, and chose to end early, the difference in price between the longer plan and the shorter duration you completed was applied.
We appreciate your feedback and are always working to improve our service — particularly around flexibility and variety — so thank you again for sharing your thoughts.
Best wishes,
Diet Chef
Diet Chef experience
My order arrived on time. I started the plan the next day I was looking forward to the start of a new journey and losing the weight. How ever after doing a week on the plan I was disappointed with the result of only losing one pound also as I sampled the meals I found them bland and I could not eat some of them the taste was not pleasant.The texture was too soft.I have cancelled my future order for this reason the plan is not for me.Based on my experience I would not recommend the plan.When I phoned customer service to cancel any future orders they were very help full and cancelled it straight away but it was at a cost of £50.00
September 28, 2025
Reply from Diet Chef
Hi Josephine,
Thank you for sharing your experience with us. We're really sorry to hear the plan didn't meet your expectations, but we’re pleased to know your order arrived on time and that our customer service team were helpful when you got in touch.
We understand it can be disheartening when the results aren’t what you hoped for in the first week. However, it’s worth noting that Diet Chef members typically lose 1–2lbs per week, which supports safe, sustainable weight loss over time.
We’re also sorry to hear that some of the meals didn’t suit your taste. With a wide variety of meals to choose from, we aim to cater to as many preferences as possible. You can change your menu between deliveries, and our Swap Up service allows you to return meals you don’t enjoy in exchange for others you might prefer.
As for the cancellation fee, we do offer a cancel-anytime policy with no additional charges. However, our longer duration plans are discounted compared to shorter ones, and if a longer plan is ended early, we simply ask that the difference in pricing is covered, as explained in our Terms and Conditions.
Thank you again for your feedback – we’re always looking to improve and appreciate you taking the time to share your thoughts.
Best wishes,
Diet Chef
It’s too expensive
It’s too expensive
Do a monthly subscription of lower payments instalments
For 5 months
Portions are too small
More variety of snacks
Or tell us other products with low calories
September 20, 2025
Reply from Diet Chef
Hi Sharon,
We offer a variety of plans ranging between 1–6 months at different price points to suit different needs, with payment taken on a monthly basis. Our longer duration plans are discounted compared to shorter plans, and all prices are shown on our website.
Our portions are designed to help support weight loss and are complemented by adding your own fruit, vegetables, or dairy to keep you feeling fuller and energised throughout the day. We also offer a wide variety of meals and snacks, and you can change your menu between deliveries or use our Swap Up service to exchange meals you don’t want for something different.
For personalised advice on our meals please feel free to contact our member support team at info@dietchef.co.uk — we’d be happy to assist.
Best wishes,
Diet Chef
Quit a good variety could do with more…
Quit a good variety could do with more additional information on recipes additions
September 24, 2025
Reply from Diet Chef
Hi Raymond,
Thank you for your feedback. We’re glad you enjoyed the variety of meals! We appreciate your suggestion about adding more information on recipe additions and will pass this on to our team for consideration.
If you have any questions or need ideas on how to complement your meals, feel free to reach out to us at info@dietchef.co.uk.
Best wishes,
Diet Chef
Enjoying food so far
Enjoying food so far. Courier company messed up the parcel/delivery but Diet Chef sorted it by return.
September 13, 2025
Reply from Diet Chef
Hi VRS,
Thank you for your feedback.
We’re glad to hear you’re enjoying the food so far. We’re sorry to hear there was an issue with the delivery, but pleased that our team was able to sort it out quickly for you.
If you need any further assistance, please don’t hesitate to get in touch with us at info@dietchef.co.uk.
Best wishes,
Diet Chef
MISLEADING RIP OFF DO NOT GO NEAR THEM…
IF ZERO STARS WERE AVAILABLE I WOULD LEAVE ZERO. Some years ago for over a year I used Diet Chef. At that time they were Brilliant. BE WARNED THIS IS NOT THE SAME DIET CHEF AS WAS. They are A COMPLETE RIP OFF. THEY ADVERTISE REDUCED PRICE MEAL *PLANS* IN MY CASE I OPTED FOR 4 MONTHS. WHAT THEY DO NOT MAKE CLEAR IN ANY WAY IS THAT THE DISCOUNT ONLY APPLIES TO THE FIRST MONTH OF MEALS... AS AN ELDERLY PERSON I AM NOT ABLE TO AFFORD THEIR RIP OFF PRICES AND THE ONLY WAY OF CANCELLING ANY FURTHER RIP OFF PRICED DELIVERIES IS TO CONTACT THEM BY TELEPHONE - and WHEN YOU DO YOU ONLY GET TO VOICE MAIL It then TAKES DAYS TO GET A RESPONSE. THEY ARE AN ABSOLUTE DISGRACE. IN ADDITION THE MEALS ARE PRETTY HORRIBLE - one meal has one very tiny piece of chicken in there might as well have been none at all and pretty much ALL MEALS TASTE THE SAME, almost as though they have all been cooked in the same pot. In addition some of my Items had Jane Plan printed all over them.... ??? TERRIBLE COMPANY STAY AWAY - STILL FIGHTING THEM for FAIR TREATMENT. HUGE DISAPPOINTMENT. DON'T GO THERE, VERY BAD EXPERIENCE.
September 25, 2025
Unprompted review
Reply from Diet Chef
Hi ML,
Thank you for your feedback. We're truly sorry to hear that your recent experience with Diet Chef did not meet your expectations, especially after previously having a positive experience with us.
We aim to be fully transparent with our pricing and policies — all discounts are clearly described on our website, at the point of purchase, and are regularly shared in our newsletters and communications.
We’re also sorry to hear you experienced difficulty getting through to us. We do our very best to answer every phone call as quickly as possible. On the rare occasion that all our team members are assisting other customers, we make sure to return any calls where a voicemail with a name and number has been left. In addition, all emails sent to info@dietchef.co.uk are responded to within 24 working hours.
We’re disappointed that you didn’t enjoy the meals, as we offer a wide variety and receive positive feedback on many of them. If anything was received in error or you had concerns with your order — including any packaging issues — we would encourage you to reach out directly so we can look into this for you.
Best wishes,
Diet Chef
On my way to a slender me soon
The Delivery went well/. I have only been on Diet Chef for just over a week but liking the variety of meals.
Counting on weight loss and keeping my fingers crossed.
So we shall see in a months time - wish me luck
September 9, 2025
Reply from Diet Chef
Hi Doreen,
Thank you so much for your lovely feedback!
We're really pleased to hear your delivery went smoothly and that you're enjoying the variety of meals so far. With a wide selection to choose from – and the ability to change your menu between deliveries – we hope you continue to find options that you love.
Wishing you all the best on your journey – we have no doubt you’ll reach your goals! If you need anything along the way, our team is always here to help at info@dietchef.co.uk.
Best wishes,
Diet Chef
Reply from Diet Chef
Hi Pauline,
Thank you for your feedback. We’re sorry to hear that the meals didn’t look as appealing as you expected.
We work hard to provide a wide variety of tasty, nutritious options, and we’re always looking for ways to improve. If you’d like, we can help you explore different meal choices to better suit your preferences — just get in touch at info@dietchef.co.uk.
Best wishes,
Diet Chef
Good, lots of room for improvement
The plan generally speaking is good. It motivates you to stay on track with your calorie deficiency plan effortlessly. There are however many things I would like to see change:
- The monthly delivery box is bulky to store and heavy to lift. I would appreciate biweekly option for that reason
- If a meal contains pasta - it is always overcooked
- it is not clearly indicated which meals require separate carbs preparation and which include them
- online support could be better. For example one can not change a plan, even during the first few weeks of trying the program
July 24, 2025
Reply from Diet Chef
Hi Jade,
Thank you for your honest feedback.
We’re pleased the plan is helping you stay on track and appreciate your suggestions. While biweekly delivery isn’t currently available, we’ll pass this and your other points on to our team to help improve the Diet Chef experience. We’ll also review our meal instructions to make carb preparation clearer.
If you’d like to discuss anything further, please email us at info@dietchef.co.uk - We're here to help.
Best wishes,
Diet Chef
The meals are not particularly tasty…
The meals are not particularly tasty which I can improve with spices. A lot of the times the pasta and rice are mush which I can't do anything about but endure.
The postive is that its helped me get back on track psychologyically regarding sensible portion control but I don't think I will be paying that amount of money just for that going forward.
August 30, 2025
Reply from Diet Chef
Hi Gemma,
Thank you for your honest feedback. We’re glad to hear that Diet Chef has helped you get back on track with portion control — that psychological benefit is an important part of any healthy journey.
We’re sorry that some meals didn’t meet your taste expectations and that the texture of the pasta and rice was disappointing. Don't forget, you can use our swap up service to exchange meals you don’t enjoy for ones better suited to your taste.
If you’d like any support or advice on meal choices, please don’t hesitate to get in touch with our Member Support Team at info@dietchef.co.uk — we’re here to help.
Best wishes,
Diet Chef
Seems good however is costly…
Seems like a good plan and have been loosing weight as a result however costing has proved deceptive
August 4, 2025
Reply from Diet Chef
Hi Matthew,
Thank you for sharing your feedback — we’re pleased to hear the plan is helping you lose weight.
We’re sorry to hear that you found the costing confusing. We aim to be transparent about our pricing and always encourage customers to reach out if they have any questions.
If you’d like any further information or support, please don’t hesitate to contact our Member Support Team at info@dietchef.co.uk — we’re here to help.
Best wishes,
Diet Chef
Good variety of meals …
Good variety of meals So far ( I've only done two weeks ) two items i have not liked they were far too spicy ..
August 29, 2025
Reply from Diet Chef
Hi Mcdonald,
Thank you for your feedback and for trying Diet Chef over the past two weeks. We’re glad to hear you’re enjoying the variety of meals available.
We’re sorry that a couple of the meals were too spicy for your taste. Remember, you can change your menu between deliveries or use our swap up service to exchange meals you don’t enjoy for ones that suit you better.
If you ever need any assistance with this or have any questions, please feel free to contact our Member Support Team at info@dietchef.co.uk — we’re here to help.
Best wishes,
Diet Chef
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