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DIGIPRINT SUPPLIES Reviews 

1,784
•
TrustScore 4.5 out of 5

4.6

Printing Equipment and Supplies
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Review summary

Created with AI, based on recent reviews

Evaluating 110 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast shipping and efficient delivery service, often receiving their orders remarkably quickly, sometimes even overnight. Many people highlight the excellent quality of the products, including various print heads and parts, noting they are frequently genuine, well-packed, and perform as expected. The service is also frequently described as reliable and top-notch, with helpful support readily available when needed. However, some people mentioned experiencing significant delays in receiving their orders, with several reviewers noting that parts took weeks or even over a month to arrive, which was longer than anticipated.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the quality and authenticity of... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the lightning-fast shipping and... See more

Order

Consumers find the ordering process to be ambiguous, with many praising the ease of ordering, fast shipping,... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent condition... See more

Service

People report positive experiences with service, consistently highlighting its excellence and reliability.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Super fast shipping and great prices – highly recommended! I’ve ordered from this company several times and every time I’ve been extremely satisfied. What impresses me the most is their lightni... See more

Rated 5 out of 5 stars

I ordered the wrong item the first time & customer service was very helpful. Great to have found a company that provides large paper rolls with 3inch core. Both orders received came in perfect conditi... See more

Rated 5 out of 5 stars

If you are ever in a jam and you need a company to count on. This is the one. DigiPrint came to my rescue when I received a faulty print head. They handled the situation with kindness and was very pro... See more

Rated 5 out of 5 stars

I was not sure if the spareparts had the high quality - but I have to be honest. The quality was eminet and the delivery was in 24 hours to Denmark. Why pay 150 euro for a Roland damper, when you can... See more

Company details

  1. #5 of 8 best companies in Printing Equipment and Supplies
  2. #33 of 52 best companies in Prints and Signs Store
  3. #10 of 26 best companies in Tool Store

Written by the company

Selection, service and speed - Find everything you need! DIGIPRINT SUPPLIES is the only one-stop online shop for spare parts, accessories, software and tools for all eco-solvent, solvent and UV digital wide-format printers. Established in 2007, we were the first company in the world to offer dedicated solutions to this market online, and today we continue to lead the industry, offering innovations and opening information to empower printing professionals like you.

DIGIPRINT SUPPLIES

Written by the company

Avoid downtime
With headquarters and full inventory in Brussels, we offer faster-than-local shipping options.
Purchase with peace of mind
Shop Europe’s largest stock of OEM spare parts and tools as well as tested, high-quality generic options – all with full manufacturer warranties.
Find answers fast
Access free assistance from purchase to replacement, with customer service representatives available by phone, live chat, and email - plus webinars, step-by-step demos technical guides and more!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 8% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,784)

150 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Legit company

Legit company I was skeptical about ordering for the first time but I was wrong. Outstanding customer service and fast shipping will be buying more supplies. Authentic brands. A1 overall ⭐⭐⭐⭐⭐

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

As always Tip Top

As always, a tip top service, and fast shipping to the UK.
The product i needed was as described, well packed, and it solved the issues we had with our printer.
If you are unsure or need help, they are very quick at getting information to you.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

More than I expected

I was not sure if the spareparts had the high quality - but I have to be honest. The quality was eminet and the delivery was in 24 hours to Denmark.
Why pay 150 euro for a Roland damper, when you can have it for 7 euro here and I saved a lot on my Printerhead for BN20.

December 10, 2025
Unprompted review
Rated 3 out of 5 stars

I received a damaged printer head

I received a damaged printer head. I was not given a replacement! To be commended. Quick responses and good support.

November 10, 2025
Unprompted review
DIGIPRINT SUPPLIES logo

Reply from DIGIPRINT SUPPLIES

Dear Hambi Ambi,
Thank you for taking the time to leave a review. We're sorry to hear you received a damaged printhead and didn't receive a replacement - that's certainly not the experience we want for our customers.
However, we're having difficulty locating your order in our system. Could you please provide your order number so we can investigate this further and resolve the issue for you?
We're committed to making this right.
Best regards,
Digiprint Supplies Team

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