Digitec Reviews 

12,551
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 5 out of 5 stars

I am really satisfied with my purchase . I bought an action camera and the order was shipped the day after ı ordered. Thats İNCREDİBLE !! Also , the packaging was quite solid so ı received my camera... See more

Rated 5 out of 5 stars

A great store for online shopping. Smooth order process, fast deliveries and trustful products . Have been a customer for some years now and never had an unpleasant experience.

Rated 5 out of 5 stars

Never had any issues with Digitec. I’ve been ordering stuff here on the regular since 2022. The prices are good, the deliveries are quick, and the product selection is great! Best electronics online s... See more

Rated 5 out of 5 stars

At Digitec you can always count on having the best equipment at the best price. I love shopping online but also at their store, which is super convenient and well organised (free espresso!) with peopl... See more

Company details

  1. Electronics Store
  2. Camera Store
  3. Computer Accessories Store
  4. Game Store

Written by the company

Digitec ist die relevanteste Plattform der Schweiz für digitale Produkte wie IT, Telekommunikation und Unterhaltungselektronik.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

13K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(12,551)

4,397 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good delivery and price

Delivery was on time, price was good.

I like their "price trend" feature which, combined with toppreise.ch means I can decide when to purchase something.

I've been using Digitec/Galaxus for years, and whenever there's an issue (faulty product, bad/wrong description etc.) things have always been resolved well.

October 6, 2025
Unprompted review
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Rated 2 out of 5 stars

Delivery dates are always fake

September 30, 2025
Unprompted review
Digitec logo

Reply from Digitec

Thank you for your feedback. Unfortunately, without more details about your case, we are unable to address the issue specifically. Please note that delivery times shown in our shop are indicative rather than guaranteed. Depending on the product and its availability, delays may occur. We want to apologize for the delays that you've experienced.

Rated 5 out of 5 stars

Trustworthy platform

Whatever i ordered, it hasard always been delivered on time without any scratchs problems. Really great platform with good transparency on price and stocks.

September 25, 2025
Unprompted review
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Rated 5 out of 5 stars

As always fast delivery

As always fast delivery, fair price.
The possibility to sell purchased but used products on the platform is a great plus!

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

Digitec is fast and reliable

Digitec is fast and reliable. I have been ordering hardware equipment form digitec for over 10 years and have always been satisfied with the delivery, ease of payment and ordering.

September 23, 2025
Unprompted review

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