dimoohome.com Reviews 387

TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Looking at 32 reviews, most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the products received, frequently noting that items were of poor quality, not as advertised, and often made from cheap materials like rubber or plastic. Reviewers also reported issues with their orders, including items not arriving, significant delays, and a lack of updates. Some people were dissatisfied with the discrepancies between the product descriptions and the actual items, citing instances where "highly accurate" or "museum quality" items turned out to be "childish attempts" or "squashed, out of shape, cheap rubber toys." Additionally, some customers mentioned receiving incorrect items or products with missing features, such as a kinetic heater advertised with a USB port that was not present.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality. Many reviewers express significant... See more

Quality

Consumers find quality to be disappointing. Many reviewers received items that were not as described, such as... See more

Order

People report negative experiences with their orders. Many consumers complain about not receiving their... See more

Reviews shaping this summary

Rated 1 out of 5 stars

To quote a line from the film TOP GUN where Tom Cruises commander is shouting at him about messing up.... "You mess up just this much, and you'll be flying cargo planes full of rubber dog p~~ outt... See more

Rated 1 out of 5 stars

Bought the WW2 aircraft advent calender described as museum quality and great to hang on your Christmas tree. What turned up are rubber unpainted and distorted childish attemps at a basic aircraft s... See more

Rated 1 out of 5 stars

Total rubbish, the pictures on the site are false advertising. The description is false advertising and the product itself does not depict any type of real aircraft let alone WW2 aircraft, they are... See more

Rated 1 out of 5 stars

Scammers. Very disappointing expensive 2025 Aircraft Advent Calendar. I now have A very sad child and a reduced bank balance because of this pathetic company. The planes are nothing like those seen i... See more


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1.2

Bad

TrustScore 1 out of 5

387 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

DO NOT Patronise! Poor quality and no communication from seller.

I placed an order for a pair of jeans for £34.99, and the quality of the material i received is nowhere near jeans material. There was manufacturer's defects, loose thread everywhere inside and outside, the front stitch is loose.It took almost 3 weeks to show up cos they never said they were shipping from China. I followed the process for the return based on their policy, and I've emailed and attached pictures. It's now been over a week with no acknowledgement of my email or a response. My advise....DO NOT patronise this company.

January 4, 2025
Unprompted review
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Rated 3 out of 5 stars

Not a scam, just very poor communication!

I'm actually going against the grain of most reviews on here, but thought I would represent my experience...
Order placed ok; next day shipping notification received; then nothing. A week passed, still nothing. I emailed 3 times. Nothing. Called 3 times. No answer. Then out of the blue the order was delivered 10 calendar days after it was ordered (which is actually in line with their standard shipping service detailed on the website of up to 12 working days). Item is exactly as described.
Communications (lack of) is the reason for 3 stars. My experience was not a scam, as others have said, just very poor communications.
So if you do order without reading these reviews first (as I did), then don't panic. Give it 12 working days and your order might just arrive... Good luck!

January 9, 2025
Unprompted review
Rated 1 out of 5 stars

BE AWARE

BE AWARE - recently bought a quirky mug £25 from this company - it arrived in good time but was completely smashed - so far no luck with trying to get a response from the company - I’ve tried emailing and phoning…..I stupidly did not read the reviews first otherwise I would not have given this company my money but I’m equally angry that Google lets these companies advertise through them… by the way I wouldn’t give a star only you have to give something

January 6, 2025
Unprompted review
Rated 2 out of 5 stars

Ships from China so LOONNNGGG delays

Despite being a UK company, nowhere when you are buying the product does it say it will be shipped from China. It took 3 weeks for the product to arrive - way too late for Christmas - very disappointing.
However, there was tracking to follow and the garlic press did eventually arrive. Will never use website again and would caution others against it if you can find items elsewhere.

January 6, 2025
Unprompted review
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Rated 1 out of 5 stars

DO NOT USE THIS COMPANY!!!!!!

Bought an item from them which turned out to be totally not as photos or description on the website. They also posted it a week late so did not arrive in time for Xmas. I'm trying to contact them and they are not responding at all.

DO NOT USE THIS COMPANY!!!!!!

January 4, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY

DO NOT BUY - IT’S A SCAM I very rarely leave reviews but this seller is so appalling I wanted to hopefully spare someone else from making the same mistake. I ordered what were advertised as 2 diy mosaic kits which I hoped would be nice stocking fillers. They did not arrive in time for Christmas but when they did arrive they were simply cheap ready made acrylic decorations with none of the items listed to make your own mosaic. I was going to complain but after reading these other reviews I’m just going to accept it as one of life’s lessons.

December 16, 2024
Unprompted review
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Rated 3 out of 5 stars

TBF I thought I was going to be posting…

TBF I thought I was going to be posting a bad review but apart from the slow journey from the supplier the 3 items have arrived today and are all very satisfactory. At first I couldn't find a way to track the item but clicked on the tracking number which opened an accurate tracker. Ordered 8th December so a bit of a delay but will need to take this into consideration if ordering again.reading these posts terrified me.. very happy outcome in the end

December 31, 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. Takes photos of original goods and prints them onto cheap acrylic. Absolute garbage

December 30, 2024
Unprompted review
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Rated 1 out of 5 stars

Not as described

Received 2 birds ( very late) which were meant to be coloured glass but just looked like someone had stuck a transfer on some plastic- awful!
Do not buy anything from this company!

December 28, 2024
Unprompted review
Rated 1 out of 5 stars

Con Artists

I should have read the reviews before ordering! Ordered on 9th of December. Still has not arrived. Two messages sent. Why is this site still allowed to be active?

December 9, 2024
Unprompted review
Rated 1 out of 5 stars

Bery poor quality floor lamp

Very disappointed orderd a small floor lamp for my granddaughters Christmas present Very poor quality took 1 month to arrive after ordering when I checked it was sent from China Arrived day before Xmas eve Do not trust this site

December 23, 2024
Unprompted review
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Rated 1 out of 5 stars

Total and utter disappointment.

Total and utter disappointment.. The mug advertised is totally different from the one that arrived...see pics attached. Have messaged 7 times for refund and to return...no response. Angry does not cover how disappointed I am. Just another con from a dodgy site.

December 21, 2024
Unprompted review
Rated 1 out of 5 stars

Only 1 star as can't give zero

Only 1 star as can't give zero. Scam do not touch. Orders never arrive, no answer to emails and phone number always goes straight to voicemail. I bought a necklace for a friend who lost her mum. Disgraceful company just theives. Google should block 🚫 😑 🤬🤬🤬🤬🤬🤬

December 21, 2024
Unprompted review
Rated 1 out of 5 stars

Advertised wrongly

Advertised wrongly. I ordered two lfc advent calendars for my little boys. They never arrived in time and when we did receive something it was not what we had ordered. The products in the advent calendar were all melted and smudged. I only ordered from them as it was a co.uk website but items are from china. I have been advised to send back items but I will have to pay shipping back to china or I can get 30% refund without sending back. Do not order from this website. What a waste of £40

December 19, 2024
Unprompted review

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