Just a total waste of time and rude and unhelpful customer service. Their new website doesn’t work. Have been contacting them over and over with zero help. Was told to email in screenshots of my issue... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Kirsty at the Reading Branch was nothing but outstanding through my entire hiring process. She gave me tips and pointers while also keeping in contact consistently throughout. She never once made me f... See more
AVOID AT ALL COST was made redundant and ocean took down their websites and cut their phone lines so I was unable to contact them Was never given my pay I was owed and was lied to repeatedly
I cannot praise Kerry enough, she made the interview experience very positive and eased any concerns I had. At the assessment centre the support continued and it really made the day enjoyable. I felt... See more
Company details
Information provided by various external sources
Thinking about your future? We help clients find people to be passionate about their brands.
Contact info
329 Doncastle Road, RG12 8PE, Bracknell, United Kingdom
- 0118 979 8591
- recruit@dipintheocean.co.uk
- www.dipintheocean.co.uk
Just a total waste of time and rude and…
Just a total waste of time and rude and unhelpful customer service. Their new website doesn’t work. Have been contacting them over and over with zero help. Was told to email in screenshots of my issue, which I did. Had zero response. When I finally got through to a person days later they told me it was my problem and refused to send me my payslips which legally they are required to do. Absolutely disgusted with this company. They even had the gall to try and tell me they had called me back previously, but I have zero missed calls from them or voice messages. Absolute farce.
AVOID AT ALL COST
AVOID AT ALL COST
was made redundant and ocean took down their websites and cut their phone lines so I was unable to contact them
Was never given my pay I was owed and was lied to repeatedly
Thank you Kirsty
Recently applied for a telesales position with Ocean. Within a day I was contacted by the fantastic Kirsty, who went through my CV with me and allowed me to express my motivations in a considered way. She then made me aware of a role that was right up my alley in an ideal location and got the ball rolling and confirmed an interview for me almost immediately.
I received handy tips for the interview and Kirsty clearly knew the company well, passing on lots of advice.
Had my interview yesterday which i felt fully prepared for in no small part because of the support I received, and today I have my offer!
Thank you so much Kirsty and all at Ocean for what you do!
With regards to my recent Application…
With regards to my recent Application for a CSA Position in Newcastle Upon Tyne, I thought Sarah CEO & Emma PA to Sarah, both from Ocean Consulting, were both Excellent with me, given I now believe they were sincere in their efforts in obtaining the position for me, however basically the employer I believe now were not sincere to me, hence they should have given me the benefit of the doubt when I could not start on the start date and time they offered me, due to me not being well at the time, hence they did not give me another start date and time bearing in mind both Sarah and Emma would have, and tried sincerely in doing so, hence the client should be ashamed of themselves. In summary I would still recommend both Sarah and Emma to any one looking for work, as I have the utmost respect for both. Garry From Newcastle Upon Tyne.
PS, "All of the Best Sarah and Emma going forward" !
Amazing experience, very pleased with Kirsty
Kirsty Was by far the most helpful recruitment consultant I have ever worked with. The level of work she put’s in to help pass or ace the interview was above and beyond my expectations. As long as you listen to her advice there’s no chance of failing. I am very grateful to have worked with you. And again thank you.
Friendly but professional
Friendly but professional, helped me get a dream job in such difficult times!
Could not describe how good the service was…
Could not describe how good the service I received was! Della was incredible. She provided a great opportunity, coached me through it, gave great encouragement, checked in regularly, and without her, landing this job would not have been possible!
Fantastic Service! An Asset to Ocean Consulting
Della was absolutely fantastic. She kept me well informed throughout the recruitment process and never failed to be enthusiastic and approachable with any conversations we had.
Della is a clear asset to the Ocean Consulting team and I would recommend anyone to seek her out for future recruitment opportunities!
Brilliant service from start to finish
Kirsty helped me through what to expect in the interview and it helped me get the job, can't ask for any more. A+ service from start to finish. Highly recommend.
ocean consulting
Kirsty from ocean consulting was very professional, helpful and friendly. One of the best recruiter I have ever had to deal with it
Della ⭐️⭐️⭐️⭐️⭐️
I couldn’t have asked for anyone better to guide me through the hiring process. Della is the most talented person I have ever had the pleasure of communicating with in a recruitment environment. She had an obvious genuine care for wanting to me to succeed, was extremely kind and an enormous help in the steps it took for me to secure my new position within my career. If I could add more stars I would!
Very good
With me every step of the way, providing as much info as they possibly could. Really enjoyed my experience with Ocean Consulting and I got the job which is a bit of a bonus!
Very helpful
Kerry was very helpful throughout the process.She provided necessary feedback and useful materials.Organised mock interviews and updates on progress of applications. Kerry and Ocean displayed a level of professionalism and care rarely seen in other agencies.
Clear Communication, Amazing Results
I'd like to make a thank to Kirsty at Ocean Consulting who has seen me through this process from beginning to end. Due to her prompt delivery of vital information and helping reinstate a bit more confidence in myself, I was able to land a role I have been waiting for, for such a long time. Amazing service provided by Ocean Consulting.
A very professional productive and personal experience.
Absolutely can not put to words the amazing service that was given by Kerry.
From first contact it has been a very professional productive and personal experience.
Feeling comfortable and at ease but with a strong drive to success along our journey. To say we’ve never met or spoken before Kerry was a breeze to speak to and the conversation just flows.
And with her great communication came a successful job application and needless to say I got the job and I definitely didn’t do that alone.
massive thank you to Kieran Manning
Just like to say a massive thank you for the support end encourage Kieran Manning gave to me through out the whole interviewing process and made me feel confident in myself to go to the interview as well as comfortable enough to call him back and ask for advice. If it wasn’t for him I would’ve struggled a lot more during the process. Looking at it from a customer service review he was absolutely amazing and delivered an unrivalled customer service.

Reply from Ocean Consulting
Kirsty was absolutely amazing
Kirsty was absolutely amazing. She made me feel at ease and gave me all the information I needed for my assessment. She made me feel comfortable and she was super friendly and approachable. If I could give her 10 stars I would.
Iram
The experience was excellent the whole…
The experience was excellent the whole way througth. Elliott was very helpful and very informative.
Very friendly and helpful.
Kirsty at the Reading Branch.
Kirsty at the Reading Branch was nothing but outstanding through my entire hiring process. She gave me tips and pointers while also keeping in contact consistently throughout. She never once made me feel a burden even after many phone calls and I always felt I could approach her no matter the query. Honestly can’t thank her enough, she’s an asset to the branch and a credit to company.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






