Direct Derma Supplies Reviews 

229
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the delivery service is extremely fast, ensuring that packages always arrive promptly and in perfect condition. People note that purchasing items is a very smooth process, and many have been ordering for several years without any problems. Some people were satisfied with the amazing product quality and the wonderful team members who handle communication. Reviewers also emphasize the great variety available and appreciate the quick responses whenever they reach out. Consumers feel confident using these reliable sources because the overall support remains consistently exceptional.

What people talk about most

Delivery service

Users describe satisfaction with the delivery service, frequently highlighting that items arrived extremely... See more

Product

Customers consistently note positive experiences with product, highlighting that items arrive in perfect... See more

Service

Consumers find service to be positive, highlighting overall satisfaction with the reliable support provided.... See more

Staff

People report positive experiences with staff, highlighting that they are very professional and lovely.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Reliable Supplier with Fast Service for Canada Dear Direct Derma Supplies team, Pros: Shipping in 4–7 days to Canada (DHL is excellent). Genuine products, competitive prices, promotions.... See more

Company replied

Rated 5 out of 5 stars

Purchasing from Direct Derma many years. Always quick response from them and they solve the problem, if something goes wrong (missing item, but they sent them quickly without problem). Highly recommen... See more

Company replied

Rated 5 out of 5 stars

The service is great! Emails are responded to promptly. Orders are processed quickly. Shipment is fast. Products are amazing. Prices are reasonable.

Company replied

Rated 5 out of 5 stars

I am very satisfied with my order. Everything arrived in perfect condition and the delivery was extremely fast. I would definitely recommend buying from here!

Company replied


Company details

  1. Medical Supply Store
  2. also in
  3. Beauty Product Supplier
  4. Beauty Products Wholesaler
  5. Health and Beauty Shop

About Direct Derma Supplies

Written by the company

We are a European online store based in Copenhagen, Denmark. We have many years of knowledge and experience within the aesthetic beauty industry, and we offer aesthetic medical fillers and other products at competitive prices to licensed clinics worldwide (BTB).

Our mission is to deliver original aesthetic medical device products from the most popular and innovative brands like Restylane, Juvéderm, Teosyal, Profhilo, and many more at the best prices in the market. Our vision is to be the preferred online one-stop-shop of aesthetic products, where our drivers are to be able to supply fast, be the price leader, and have an eminent customer service level.

Our greatest values are honesty, competitive prices, trustworthiness, loyalty, fast delivery, and giving our customers the best possible personal service.

All our products are CE marked, and we comply with the standards of the EU Medical Device Regulation.

Contact info

4.9

Excellent

TrustScore 5 out of 5

229 reviews

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4.9

All reviews

(229)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional service and quality of the…

Exceptional service and quality of the products- sharp and fast delivery

May 13, 2024
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Ivan,

Thank you so much for your kind words. We're thrilled to hear that you were satisfied with our service, delivery, and product quality.

Your feedback is truly appreciated. We look forward to continued collaboration.

Kind regards
Pernille Rex, CEO

Rated 5 out of 5 stars

Extremely efficient with my orders

Extremely efficient with my orders, as well as their email replies every time.

April 26, 2024
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Karen,

What a great review. It is much appreciated. Thank you.
We look forward to doing business with you in the future.
Have a wonderful day.

Kind regards
Pernille Rex, CEO

Rated 5 out of 5 stars

Very good communication

Very good communication, fast transport .

February 1, 2024
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Mihai,

Thank you for your kind review. It means a lot to us.
We look forward to doing business with you in the future.

Kind regards
Pernille Rex, CEO

Rated 5 out of 5 stars

I made a lot order from them they are…

I made a lot order from them they are very Good fast delivery the product is good, they have good staff and good customer service good price

April 16, 2024
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Yehia Ibrahim

Thank you so much for your kind words. We truly appreciate you taking the time to review us. We look forward to continued collaboration.

Kind regards
Pernille Rex, CEO

Rated 5 out of 5 stars

Love purchasing from this company

Love purchasing from this company

March 20, 2024
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Sanjida Sultana,

Thank you for your kind review. It means a lot to us.
We look forward to doing business with you in the future. Have a wonderful day.

Kind regards,
Pernille Rex, CEO

Rated 5 out of 5 stars

Awesome customer service

Awesome customer service. Thank you 🙏

March 12, 2024
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Aigul,

Thank you so much for your kind review. It means the world to us. We look forward to our continued collaboration.

Kind regards
Pernille Rex, CEO

Rated 5 out of 5 stars

Excellent service

Great communication and fast international delivery

March 26, 2024
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Natalie,

Thank you so much for your kind review. It means a lot to us.

We're delighted to hear that you had a great experience with our fast order processing and customer service. Your satisfaction is our top priority!

We look forward to our continued collaboration.

Have a wonderful day.

Kind regards
Pernille Rex, CEO

Rated 5 out of 5 stars

Fair prices and super-fast delivery

Fair prices and super-fast delivery! Definitely a shop where I will be a customer on a regular basis... Thank you.

March 15, 2024
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Alexander,

Thank you so much for your kind words. We really appreciate you taking the time to review us.
We're happy to hear that you loved doing business with us. Your satisfaction is our top priority!
Have a wonderful day.

Kind regards
Pernille Rex, CEO

Rated 5 out of 5 stars

very content customer

I ordered multiple times at Direct Derma Supplies and the products are like the description on the site. The handling and customer care are exquisite. I already recommended Direct Derma Supplies to multiple colleagues of mine.

March 16, 2024
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear S. Ozkal

Thank you for taking the time to leave us such a fantastic review!
We're happy to hear that you loved doing business with us. Your satisfaction is our top priority!
Have a wonderful day.

Kind regards
Pernille Rex, CEO

Rated 5 out of 5 stars

Great fast service

Great fast service, they send out orders straight away - Couldn't be happier

March 4, 2024
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Prav,

Thank you for taking the time to leave us such a fantastic review!
We're delighted to hear that you had a great experience with our fast order processing. Your satisfaction is our top priority!

We look forward to our continued collaboration.

Have a wonderful day.

Kind regards
Pernille Rex, CEO

Rated 4 out of 5 stars

Good products quick shipping I just…

Good products quick shipping I just hate paying duty fees for shipping when international

February 27, 2024
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Anna,

Thank you for your kind review. We're delighted to hear that you are satisfied with our products and speedy shipping service.

We understand your frustration regarding duty fees for international shipping and apologize for any inconvenience it may cause. While we cannot change these fees, we genuinely appreciate your feedback, and it helps us continually improve our services.

Thank you for your understanding and support. If you have any further questions or need assistance, please don't hesitate to reach out.

We wish you a wonderful day and look forward to doing business with you again.

Best regards,
Pernille Rex, CEO

Rated 5 out of 5 stars

Very nice

Very nice! Fast shipping! Thank you!

February 17, 2024
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Marie,

Thank you so much. We truly appreciate you taking the time to leave us such a fantastic review! Your satisfaction is our top priority, and we are delighted to hear that you enjoyed your shopping experience with us.

We look forward to our continued collaboration.

Kind regards
Pernille Rex, CEO

Rated 5 out of 5 stars

The best in the market

The best in the market
Thanks

February 14, 2024
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Hany,

Thank you very much for your kind review. It means the world to us.
We look forward to our continued collaboration.

Kind regards
Pernille Rex, CEO

Rated 5 out of 5 stars

Very Good customer service

Very Good customer service, fast delivery

January 30, 2024
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Yehia Ibrahim,

Thank you so much for your kind words. We really appreciate you taking the time to review us.
We look forward to working with you again in the future.

Kind regards
Pernille Rex, CEO

Rated 4 out of 5 stars

Very fast delivery

Very fast delivery, but I didn't get information beforehand that the parcel was dispatched.

January 22, 2024
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Henna,

We greatly appreciate your feedback. Your satisfaction is of utmost importance to us, and we are fully dedicated to providing you with a smooth and seamless shopping experience. We sincerely apologize for any inconvenience caused by the email communication issues. We encountered some technical difficulties with the DHL system, which unfortunately resulted in certain customers not receiving their shipping confirmation emails. However, we are pleased to inform you that the issue has now been resolved.

If you have any further concerns or require assistance, please don't hesitate to reach out to our customer service team – we are always available to assist you.

Wishing you a fantastic day, and we eagerly anticipate the opportunity to serve you again.

Best regards,
Pernille Rex, CEO

Rated 5 out of 5 stars

Great and trustworthy website

Great and trustworthy website, very pleased.

January 11, 2024
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Myria,

Thank you very much for your kind review. It means a lot to us.
We look forward to our continued collaboration.

Kind regards
Pernille Rex, CEO

Rated 5 out of 5 stars

Great service

Very good customer service and great prices. Always a fast delivery. Great selection of products. Will continue to use these products.
Thank you.

January 15, 2024
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Mark,

Thank you for taking the time to leave us such a fantastic review!
We're happy to hear that you loved doing business with us. Your satisfaction is our top priority!

We look forward to our continued collaboration.

Kind regards
Pernille Rex, CEO

Rated 5 out of 5 stars

Super fast shipping and fantastic customer support team

Professional scincare for a reasonable price and a wide range of products so you can bring top quality into your work and give the best results possible for your clients. Super fast shipping and fantastic customer support team. Recommend!

December 12, 2023
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Rita,

Thank you for taking the time to leave us such a fantastic review!
We're happy to hear that you loved doing business with us. Your satisfaction is our top priority!
Have a wonderful day.

Kind regards
Pernille Rex, CEO

Rated 5 out of 5 stars

Revanesse is a very good product for…face

Revanesse is a very good product for face.I already use it and the resaults are excellent.Thank you.

December 20, 2023
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies


Dear Olja,

Thank you very much for your review. We are delighted to hear that you appreciate our product selection. We hope you continue to discover more useful products in our webshop.

Kind regards,
Pernille Rex

Rated 5 out of 5 stars

fast delivery and competitively priced

I received my order today. I am very satisfied with the speed of delivery of these quality products. Many thanks

December 6, 2023
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Ab,

Thank you so much for your kind words.
We really appreciate you taking the time to review us.
We look forward to doing business with you again.
Have a wonderful day.

Kind regards
Pernille Rex, CEO

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