Diversionstores Reviews 

302
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality and wide range of products, noting items are well-built and fit perfectly. The service is consistently highlighted as excellent, with many appreciating the friendly, helpful, and knowledgeable staff. Consumers often report fast and efficient delivery, with products arriving quickly and well-packaged. However, some customers noted issues with order fulfillment. People experienced significant delays, with orders taking weeks or months to arrive, and found communication about these delays poor. A few reviewers also received products that were damaged, not as pictured, or missing essential parts.

What people talk about most

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with the quality and fit... See more

Order

Consumers find order experiences to be ambiguous, with many reporting quick and easy ordering processes, fast... See more

Service

Clients share positive opinions on service, with many reviewers expressing extreme satisfaction and giving... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising quick and fast delivery... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness and knowledge.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

While the finish on the carbon fibre is beautiful, the carcass of the steering wheel used does let the complete finish down, scruffy would cover it’s description, and the packaging was basic, more att... See more

Company replied

Rated 5 out of 5 stars

I travelled across from Manchester after getting my appointment booked to fit my new custom wheel supplied from Diversion themselves. From start to finish the experience and level of customer service... See more

Rated 5 out of 5 stars

I think diversion are good at the off the shelf stuff. Anything custom (in my experience a steering wheel) should come with a little bit more information. The product itself seems well built and t... See more

Rated 5 out of 5 stars

Yet another great product and delivered as described once again. Quick easy transaction can't fault the company from start to finish. Thanks again. #DV40423


Company details

  1. Auto Body Parts Supplier

Information provided by various external sources

Diversion specialises in covering both the cosmetic and performance aspects of your car. Our product range goes from simple interior tweaks to full blown exterior kits, performance parts and more! Visit our store (www.diversionstores.com) and find out what we have available for yours now!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

302 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(302)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5 Star Service

5 Star Service , Ordered and Parts arrived not even 24hrs later , Could not thank the helpful lady at phone more. 5 Star will definitely use again.

December 19, 2025
Unprompted review
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Rated 5 out of 5 stars

Great customer service

After waiting a little too long for wind deflectors for my son's POLO, they arrived very well packaged, but still when i finally got to fit them and unpackaged, they were cracked in half. After only one email and a few days, a new set arrived. I couldn't ask for more from a customer service point of view. Well done Diversion...

October 28, 2025
Unprompted review
Rated 1 out of 5 stars

Order placed since June 27

Order placed since June 27, today is October 13, I still haven't received anything, the package is apparently "lost" I have a response every 2 weeks, I'm starting to lose patience, give me my money back
Order #DV37337

October 13, 2025
Unprompted review
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Rated 5 out of 5 stars

Ford focus custom wheel fitting

I travelled across from Manchester after getting my appointment booked to fit my new custom wheel supplied from Diversion themselves. From start to finish the experience and level of customer service was outstanding! including the cute little dogo called chunky 🐶 who made that anticipated revel of the steering wheel worth it! Thanks again

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

Carbon fiber bonnet Polo GTI

Bought a carbon fiber bonnet for my Polo GTI and had it fitted too. Was really pleased with the service offered and the owners were friendly and made us feel welcome. Have ordered other parts for my car too and always pleased with the service, will definitely use them again.

September 30, 2025
Unprompted review
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Rated 5 out of 5 stars

Great Again

Yet another great product and delivered as described once again. Quick easy transaction can't fault the company from start to finish. Thanks again.

#DV40423

September 17, 2025
Unprompted review
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Rated 5 out of 5 stars

Recommended

I contacted them to ask about a product and found them really helpful. They advised that the item was made to order and would be five to six weeks to deliver. Having received it I am pleased with the quality. Good company :)

August 4, 2025
Rated 5 out of 5 stars

Audi TT Honeycomb grill

Bought an Audi TT grill through Diversion Automotive and had them fit it too. Really friendly team, sorted everything out with no hassle and the end result looks spot on. Couldn’t be happier – would 100% recommend.

August 28, 2025
Unprompted review

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