Banner for DJKIT®

DJKIT® Reviews 

8,162
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 144 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, extensive product knowledge, and professional advice, often going above and beyond expectations to ensure satisfaction. Many people highlight the outstanding service, smooth transactions, and high-quality products, noting that purchases frequently arrive promptly and are well-packaged. The overall ordering process is often described as efficient and easy, leading many to recommend the company and express their intent to return for future needs. However, some customers also noted occasional delivery delays, with items sometimes taking longer than initially expected to arrive.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, helpfulness, and... See more

Product

People report positive experiences with product, often highlighting the great range of equipment and the... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness, knowledge, and... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the speed and efficiency of... See more

Order

Consumers find the ordering process to be positive, often highlighting ease of ordering and speedy delivery.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A 5 star experience buying some new Pioneer gear. I would highly recommend anyone to use DJkit.com! I spoke to Byron a couple of times in the shop who provided some really helpful and practical advi... See more

Rated 5 out of 5 stars

I have purchased from djkit a few times now over the past years. I have to say if everyone you dealt with had the compassion these guys have and give, the world would be a better place. Customer serv... See more

Rated 5 out of 5 stars

I recently purchased a XDJ AZ and case and carry case ,highly impressed with the speed the items came and also some great wisdom shared by Byron before purchasing . Overall highly recommended and ve... See more

Rated 5 out of 5 stars

The company offered price matching was one of the great things, it offered many payment options - so I was able to order that day. The sales Byron was super helpful and friendly and stayed with me e... See more

Company replied


Company details

  1. DJ Supply Store
  2. Hi-fi shop

Written by the company

DJ Equipment, Buy in confidence in the UK & Europe from DJKIT® established 1999, Buy DJ Equipment, Decks, Mixers, Pioneer DJ, DJing Equipment. You can pay via Credit Card, Paypal and 0% Interest Free Finance.

Djkit.com Details

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(8,162)

134 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Freindly Reliable Team

I’ve used this company a number of times over the past few years for various bits and pieces and every time it’s been a quick smooth transaction and fast delivery with friendly expert advice on the phone if I needed help.

September 16, 2025
Rated 5 out of 5 stars

Speaker Ev ext sub order

Hi
Just added ev ext 18sp sub to my disco which i bought from djkit newbury as always great service and kept up to date with delivery from germany.
Overall great service thanks Djkit and Phil
Ev subs and Ev tops fantastic sound

Steve thompson

September 15, 2025
Rated 5 out of 5 stars

Great company

Great company. I ordered an amp bag off their latest list which was a new stock list but they hadn't yet got the stock in. When it came in on the date stated it was sent immediately. It was well packed and as described although with 2 items rather than one. This was sorted out really promptly by e mail to my advantage, so what can I say, Great product, great service.

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic. We turned up on spec with a bit of old and rubbishy kit, and they spent well over an hour with us getting it working and supplying us with a speaker and some other bits and bobs. Went well beyond. First class. They were good fun too.

August 19, 2025
Rated 3 out of 5 stars

Not the best customer service.

I’m rewriting my review so it’s a little higher than 1 star. As I’ve received an explanation and think credit where credit is due.

So I ordered 6 base plates, when ordering anything in the past it’s been dispatched same or next day. 5 days and nothing, I was getting nervous as needed them for the weekend. So I reached out to customer support and got a blunt email saying they only had one and what do I want to do. So had to wait for a refund as one was no good. My issue is that first available stock should be updated on the website, and secondly when they realised that stock wasn’t available they should have contacted me straight away. This caused a lot of issues and had to get some plates custom made locally for use at a gig at the weekend.

I’ve purchased a lot over the years from DJ Kit and the customer service has always been of the highest standard. I know they had to deal with massive changes so that could explain things somewhat. Anyway rambling over, note to self if I need something on a tight deadline, contact before I buy as the website might not be upto date.

August 26, 2025
Unprompted review
Rated 5 out of 5 stars

Equinox Merlin

I ordered my new kit last week and it arrived the day after now that’s what I call good service the lights were easy to use and programming was also easy

August 12, 2025
Rated 5 out of 5 stars

Certainly giving the other big…

Certainly giving the other big contender a run for their money. A massive saving for me on a product and from now on I'll always check with these guys before pulling the trigger. MASSIVE FIVE STARS from me*****

August 8, 2025
Rated 5 out of 5 stars

No hard sell, just honest ⭐️⭐️

Just popped into DJKit Newbury, fantastic store, a real Aladdin’s cave, Byron served me and I was amazed at his honesty with the equipment I brought & am looking to buy, no hard sell at all which is such a breath of fresh air. Very good choice and price ranges from budget upto pro top of the range.
Chatting to Byron was like talking to a mate I’d known for years.
He had my best interests in my mind.
Definitely recommend DJKit ⭐ ⭐️⭐️⭐️⭐️

August 11, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look