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DJM Music Ltd Reviews 1,442

•
TrustScore 3 out of 5

2.8

Musical Instrument Store
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Rated 3 out of 5 stars

Great value even if it played badly. We got the violin, plus bow, shoulder rest, rosin and a protective hard case. The sound quality is thinner compared to the hired ones we've had (but my son is a r... See more

Company replied

Rated 2 out of 5 stars

I purchased basic classical guitar strings with free delivery (3 to 5 days). After waiting several days, I received an email saying my item was now not in stock. Several days passed and I was told t... See more

Company replied

Rated 1 out of 5 stars

Bought a Left handed Eukelele for my daughter. We were so disappointed when it arrived. The quality was poor. It won't even stay in tune for longer than 15 minutes. We have a RH Euke which was bought... See more

Company replied

Rated 5 out of 5 stars

Excellent buy & service all round. Customer Service were helpful with queries (I initially wanted a more expensive item which was out of stock till late December - cutting it a bit fine for a Christm... See more

Company details

  1. Musical Instrument Store
  2. Music Store

Written by the company

DJM Music is one of the UK's largest Musical Instrument Shops with a huge range of products for sale. We have a great selection of Guitars, Drums, Percussion, and much much more! Visit our online retail store now and buy in confidence!

Contact info

2.8

Average

TrustScore 3 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent service

Excellent service. Item delivered next day as promised. Good quality and competitive price. All in all good experience. Would use again. Would happily recommend to family and friends.

December 17, 2021
Unprompted review
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Rated 5 out of 5 stars

First class service

First class service, There was a delay in the post, thought goods had gone missing, but DJM replaced them, then first order of goods arrived!They said just to keep 2nd order as good will gesture. Very kind.

November 29, 2021
Unprompted review
Rated 4 out of 5 stars

A reliable company

A reliable company. Communication was good and product was fine. Special thanks to Chloe who was extremely helpful.

November 20, 2021
Unprompted review
Rated 1 out of 5 stars

Disappointed total waste of money

Disappointed total waste of money, I could have returned it but no return label and no customer service to call.

November 19, 2021
Unprompted review
DJM Music Ltd logo

Reply from DJM Music Ltd

Hi Teey, we're sorry to hear this!
Please find our customer services line at our webpage https://www.djmmusic.com/t-contact.aspx on 0845 458 4583 and we can assist you with arranging your return.
Kind regards,
DJM Music Ltd

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Rated 5 out of 5 stars

Ordered two guitars

Ordered two guitars, cases etc.Great service, arrived the next day and super quality. Can’t wait to give these for presents at Christmas now. Can’t recommend this company enough!

November 10, 2021
Unprompted review
Rated 5 out of 5 stars

My daughters wish

I’m very impressed with the professional and speedy service. This Ukulele is exactly what my 11 year old daughter is wanting for Christmas so I’m sure it will get very well tested on Christmas Day 😁👍

October 29, 2021
Unprompted review
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Rated 5 out of 5 stars

Recommended

My first purchase from DJM was by telephone because I needed some advice on a music stand lamp. They were really helpful, and it arrived very quickly. Since then I have been ordering online, and everything has come quickly, and been well packaged. I also chose them because they give money to charity each time I buy something via the Giveasyoulive.com website, so everybody is a winner. Recommended.

October 8, 2021
Unprompted review
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