DO88 products came well recommended on…
DO88 products came well recommended on the GR Yaris forums but I'm disappointed with their attitude regarding the poor finish/quality control of the product. They think it's acceptable to send out a dented intercooler and it shouldn't be replaced because in their words it still functions as it should, also tried blaming damage in transit but no damage to packing and it was clearly coated/anodised black after the damage as that is not damaged/scratched and someone even put a nice little DO88 badge where the dent is, laughable really.
A customer paying for a new product should receive one looking like so.
Doesn't quite match up with their statement of high quality and excellent customer service as stated on their website.
I'm Lucky I ordered with a supplier not with DO88 direct who agreed to order a replacement. The replacement also had a small dent on one of the bars, as above, clearly not high quality but not as much of an issue as the first one. I won't be recommending DO88 mainly due to the response taking 0 accountability.







