Docdoctranslate Reviews 3

TrustScore 3.5 out of 5

3.4

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3.4

Average

TrustScore 3.5 out of 5

3 reviews

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3.4

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(3)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

Illegal subscription charges

The company refused to refund illegaly charged ammount to my account. I paid w. debit card just translation of a single document, but the DocDoc company started to charge my account w. monthly subscription charges (which I discovered only after 2 months). The company agreed to refund the last payment (not processed to my account to this day), but refused to refund the first monthly "subscription" ammount (even I contacted them in this matter several times). I highly reccomend to avoid this service/company and definitely not provide any credit/debit card details.

April 20, 2026
Unprompted review
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Rated 5 out of 5 stars

SECOND TO NONE CUSTOMER SERVICE

To whom it may concern,

Docdoc translate is a highly professional company. The service is second to none. Problems are solved the same half hour. I dealt with Lisa and the answers are given to me within minutes. Lisa solves the problem right away. No waiting, no I will get back to you. Thje understanding, the care, the devotion, we feel it all in the messages. Lisa, you are an Ace. Thanks for all your help. SURE IS RARE SERVICELIKE LISA GIVES. Please whomever reads these experiences we take the time to write, I hope the one reading it takes ALSO the time to commend the people that work at Docdoctranslate, especially commend Lisa t Docdoctranslate. SHJE IS A REAL ACE AT HER WORK. Thank ytou Lisa for AGAIN solving my problem so quickly so efficiently. Thank you again!!! Iolanda from Denmark

May 6, 2026
Unprompted review

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