Doll Beauty HQ Reviews 

190
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Steph did my hair, colour and extensions and full face of make up and did an AMAZING job. The process from start to finish was professional, welcoming and she’s extremely talented at what she does. My... See more

Rated 5 out of 5 stars

What a wonderful team you are. I don't normally leave reviews but I felt I needed to tell everyone how great you were. Steph did a fantastic job with my makeup, nothing was too much trouble and... See more

Rated 3 out of 5 stars

Booking fee to third party (Phorest) when booked through Doll HQ website, on top of payment for service. Could not find any information on parking at the salon at the time of booking. Parking s... See more

Rated 5 out of 5 stars

Honestly, the best salon and beauty experience ever. Such a warming atmosphere, every single member of staff are so nice and accommodating. Roya has been doing my nails for over 2 years, every 2... See more

Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

190 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(190)

4 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Facial with stacey

I love having a facial with Stacey she's so lovely and I feel so relaxed afterwards! My skin feels so good for weeks after. Really feels like a pamper that is well needed everyone :) highly recommended for all of your skin needs she has so much experience and so knowledgeable about skin and products.

November 10, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Hair

I’ve had my hair done by Emilie several times now and I always feel great when i leave. She listens to what I want and I’m always getting compliments on my hair!

November 9, 2022
Unprompted review
Rated 5 out of 5 stars

Maddie is the Brow & Lash Queen!!

I have been going to Maddie for my brows and lashes for years, she’s so lovely and welcoming that from start to finish she makes your experience AMAZING! She has completely transformed my brows and I could not recommend her enough!!

November 8, 2022
Unprompted review
Rated 5 out of 5 stars

Serena is the brow and lash QUEEN😍 I…

Serena is the brow and lash QUEEN😍 I go to her for a brow lamination and Russian lashes and I honestly wouldn’t go to anyone else! She’s the best about! Always manages to fit me in and makes me feel 100x better! Cannot fault her at all and I couldn’t recommend her enough!

October 28, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Nails with Roya 🤍

Always leave Doll so happy with my nails. Roya is amazing at what she does and always takes the time to make sure everything is perfect 💗 such a lovely girl to have a chat with 100% recommend xxx

October 15, 2022
Unprompted review
Rated 5 out of 5 stars

Kirsty is the nail queen 🙌🏻 Always…

Kirsty is the nail queen 🙌🏻 Always delivers with the nail art and is super time efficient. I’ve been a client for nearly 1yr now and I wouldn’t go anywhere else. The service is outstanding and your always well looked after. Love my catch ups with Kirst 💗

October 28, 2022
Unprompted review
Rated 5 out of 5 stars

I love how professional and patient…

I love how professional and patient Roya is. She is exceptionally talented with what she does and ensures customers are satisfied before they leave the salon.
I wouldn’t go anywhere else now. The salon and the ladies are extremely welcoming.

November 4, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Roya - nails

I go to Roya for BIAB nails, they always look amazing and last really well. My natural nails are the longest they have ever been and I always have a lovely experience at the salon.

October 27, 2022
Unprompted review
Rated 5 out of 5 stars

Roya Doll Nails

Excellent service as usual with much chat and laughter throughout. Roya’s attention to detail is superb.

I always look forward to my visits and the finished result. Would highly recommend.

October 27, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Roya is the best nail technician

Roya is the best nail technician. I always look forward to my appointments and love seeing what design she comes up with. Lots of gorgeous colours to choose from. She always makes my nails extra special for my Disneyland trips. Highly recommend x

November 1, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing wedding hair …

Emily did an amazing job on my hair for myself, my bridesmaid and my flower girls. Nothing was too much trouble and she listened to everything we wanted, I can’t thank her enough for all she did for us on my wedding morning, thanks again xx

November 5, 2022
Unprompted review
Rated 5 out of 5 stars

Cut and blow dry with Laura

Been going to Laura for over a year now and highly recommend. Always extremely happy with how she cuts and styles my hair. She’s also lovely and chatty which is a bonus. Definitely recommend and wouldn’t go elsewhere.

July 8, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Serena Lashes💗

Serena Lashes💗
Honestly the best lash tech about she always makes me feel welcome very time I come and always makes me feel and look so much fresher! Always get Russians and they are so full and fluffy and last me such a long time she can always fit me when needed I would highly recommend her to anyone! Wouldn’t go to anyone else to do my lashes!! Doll Hq is a gorgoeus salon and i can’t wait for my next visit😍

October 12, 2022
Unprompted review
Rated 5 out of 5 stars

Madison

Love getting my lashes and brows done with maddie. Always makes me feel comfortable
Can honestly say I’ve never had a salon experience so lovely. The staff are all friendly xx

November 2, 2022
Unprompted review
Rated 5 out of 5 stars

No.1 BEST LASH TECH IN CHESTER😍

Omg where do I begin!!😍
Serena is the BEST in lashes, her care in attention in everyone of her sets I’ve had are next to none🥰 just incredible
Nothing is ever too much trouble in re-booking or changing your booking with her in advance, she will always accommodate you very well❤️

She is a very friendly, bubbly & such a bloody beautiful person!!🥰 I could literally recommend her for days to anyone😍 and I definitely can’t be forgetting the laughs we have everytime I see her😁🙌🏽🥰

Her lashes are just perfect everytime an she gets them spot on😍 she takes into account the different eye shapes an recommends what’s best accordingly. I’ve only been to Serena a handful of times but I can say I won’t be going to anyone else now for sure, my gorgeous lash queen!!😍🙌🏽
I always look forward to seeing her an always leave feeling a thousand times better😘

10/10 always!! Xxxx

Thankyou Serena ❤️

November 8, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look