Domino's Pizza Reviews 

I've spent the last 3 days trying to redeem my stamps for a free pizza, and the app keeps giving the same error. I've updated the app, contacted customer support multiple times, and all I've been told is "try again later." Three days later, it's still not working. What's the point of having a rewards program if customers can't actually use it? The support has been completely unhelpful, just repeating the same response over and over. Given experiences like this, it's hardly surprising Domino's UK has been struggling. When your share price has fallen by around 31% over the last year, you'd think the focus would be on fixing basic customer issues rather than frustrating loyal customers who are simply trying to use the rewards they've earned. Hopefully stock crashes because you're not worthy of the pizza game anymore.

on my sons birthday occasion, worst experience after ordering cheese burst pizza from domino pizza.it's waste of money and waste of time and waste of energy.

pizza not cooked properly. Please guys...they show images...but it's not real, all are promotional things...

generally kids love pizza. But in this situation not even adult can have the uncooked pizza .which seems like alarming thing.

order id 66 thiruninravur domino pizza. Dated 31/05/2026

i repeat don't trust these people or else I need t you need to write review like me. they force to do that...

any how they are not going to improve, they are uncooked management never sees these kind of deliveries, and issues... better choose alternative..

SAY NO TO DOMINO PIZZA

Amazing food workers are very accommodating and nice would recommend 10/10

I haven’t used Dominos for a long time, as I thought they were too expensive. Decided on a treat, and ordered a 12’’ pizza at £15. It was absolutely rubbish, not as good as a cheaper supermarket pizza. Will never use again,

We ordered a large Mighty Meat pizza which we collected. It was delicious, a big treat for us and we'll definitely be going back.

Once again, order was wrong, pizzas like warm and tiny cookies. Ordered a couple of the Italian collection pizzas. The Chicken and Pesto one had no pesto on it, the Pepperoni and Nduja did have pesto on it but wasn’t supposed to. Pizzas tasted dry and poor quality. This was the Workington branch - avoid, avoid, avoid!!

Prompt delivery by a very friendly guy named Prash. 😁

Great service

Such a bad pizza experience. Ordered chicken wings with aioli, garlic bread and Hawaiian pizza. Chicken was ok but came with a little little of sauce when it used to be sizzled over the chicken. Horrible. Garlic bread hadn’t been cooked and the butter was cold and hard. The pizza base was like raw dough and had to put it in the air fryer but even then there was no resurrecting it! It was awful and the ‘ham’ tastes like a cigarette tray it was so smoky. Italians would cry at this stuff!

The pizza itself is okay. It's perfectly fine, nothing amazing but totally fine. The prices however are very misleading. If you collect a large pizza it will cost you £9.99. If you want it delivered it then costs you £14. Then you pay almost another £4 for delivery so now my pizza costs me almost £18. No idea why a large pizza costs more if you have it delivered and then on top of that they charge you actual delivery fees. This means you are paying around £8 for delivery, can someone explain please?

Food was ok , delivery time not too bad. But…. when driver delivered, the extra pot of garlic sauce (£2.60) was damaged and leaking everywhere. I refused the pot and sent it back with the driver for a refund , not really expecting one , would have probably let it go if I hadnt found the pot thrown by the roadside, down the road a bit. Phoned the store, wish i hadnt, relayed above about 3 times with different people and at the end of each , was asked if I wanted to order pizza for collection or delivery.

Food always fresh and they always willing to help great customer service on 1120 Franklin ave.

The vegan pizzas have got so rubbish, the new base is disgusting, tastes like paper and so thin. It doesn’t fill me up at all. And they don’t even do vegan meat alternative anymore. You have lost a valued customer as I will now have to order my vegan pizzas elsewhere like papa johns as they do normal good pizza bases and good vegan alternatives. It feels like dominoes have gone back in time in the vegan trends for no apparent reason. I am always so gutted when it is bought for me at work events. I will always actively discourage my boss from ordering here so dominoes are missing out in big corporate orders by failing to provide a good vegan option to multiple person in the office.

I will never order from them again. ordered 12 pizzas for party. All cold, extra fees. No sauces.

£14 a pizza? Fair enough. Bit pricey but it's a treat .

Minimum order £15+£3.50 delivery. Pizza now equals £18.50 and I'm going to aldi to get a weeks shopping instead!

Ordered food for delivery from Tutle hill nuneaton. Got the tracking info, and the driver drove completely the wrong way. And kept stopping outside other food places. Rang up twice got no help. When the driver finally turned up an hour later we sent him away as the food was cold as he told us he had other deliveries to make.
There’s dominos all over the place a delivery to a city 20 minutes away wouldn’t pick up my local dominos for an order.
When he drove off he had a taxi plate on the back.
Bit clear what he’s doing. And the woman on the phone was worse than rude. Laughing that our food was cold!

Riased a case with customer service and had an automated reply saying the franchise would be in touch within 5 days which never happened.

I have sent further emails with no response over the last 40 days

Our pizza arrived cold. Tracking it , I watched it go the opposite direction of my house before arriving!

It has occurred to me that if I order directly through dominos website I get cold rubbish pizza but if I order through Just Eat I get hot good pizza!!! Dominos get your act together!! Cambourne dominos get your act together!! You have just lost another customer!

I ordered three sandwiches at the S Orange Ave Store in Orlando at 9:57 pm on 05/10. I received the order at 11.57 pm with no apologies. I think the entire order should be refunded as no one expects to order and receive your food two hours later, way past bedtime and no longer hungry after receiving barely warm sandwiches. The least they could have done was serve them hot.