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Donnerberg Reviews 

1,204
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 4 out of 5 stars

it would be great if the straps (to hold) could be somehow extendable, so it will be easier for people to use the same massager for shoulder and neck easily. The buttons that are fixed on the strap t... See more

Company replied

Rated 5 out of 5 stars

Massage device was recommended to me by a colleague and I am more than satisfied I listened to her. It works as is declared, it's easy to maintain and recharge (although it takes a bit of time f... See more

Company replied

Rated 5 out of 5 stars

We purchased the Donneberg vibrating plate, I am a boxing trainer myself and have massage experience! And I'm busy with movement and stability! The vibrating plate can be used perfectly for massage!... See more

Company replied

Rated 5 out of 5 stars

This device has truly been a lifesaver for us. We’ve had it for over five years and it still works perfectly. It has helped keep our nervous system calm and even our kids use it regularly. German... See more

Company replied

Company details

  1. Massage Supply Store
  2. Fitness Equipment Store
  3. Wellness Program

Written by the company

Ein Familienunternehmen, das die Kontrolle über den gesamten Prozess behält und herausragende Produkte schafft. Was im Jahr 2007 als kleines Familienbetrieb in Bayern seinen Anfang nahm, hat sich schnell zu einem weltweit bekannten Namen in der Wellness- und Fitnessbranche entwickelt. Donnerberg behält von der Anfangsidee über die Fertigung bis hin zum Vertrieb eines Produkts alle Fäden fest in der Hand. Das Unternehmen legt großen Wert darauf, den gesamten Prozess zu überwachen und sicherzustellen, dass jedes Produkt den hohen Qualitätsstandards entspricht.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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Replied to 66% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(1,204)

258 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

good quality

i got ours 2 years ago, i'm very satisfied with it, bought another one to give my sister-in-law as a present for Christmas :)

December 10, 2023
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Reply from Donnerberg

Thank you! We are glad that you are satisfied :)

Greetings,
Donnerberg Team

Rated 4 out of 5 stars

Helpfull system for neckpain..

Helpfull system for neckpain... heat not so strong
Satisfied

November 9, 2023
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Reply from Donnerberg

Thanks for your review!

In order to ensure the best possible safety (burn injuries, protection against overheating, etc.), the massager was programmed in this way. That's why the warmth can only be felt very slightly and only sets in after a certain amount of time. But the heat works without actively perceiving it.

If you have additional questions, our customer service is available to help you.

Regards,
Donnerberg Team

Rated 5 out of 5 stars

Immediate relief after first use

Device is great, my neck and back relieved after first use. Was delivered to Poland on 3rd working day after order. The quality is superb.

November 12, 2023
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Reply from Donnerberg

Thanks for the reply, we are glad to hear it!

Rated 5 out of 5 stars

Very good service

Shipping speed, massager premium package and materials, wireless mode, supplied accessories, precision of the massage, make it a unique experience

November 7, 2023
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Reply from Donnerberg

Thank You very much for the detailed review, it means a lot!

Rated 5 out of 5 stars

customer care super efficente e che…

customer care super efficente e che risponde e risolve in tempi brevissimi! Questo fa' la differenza! raccomandatissimi!

October 16, 2023
Unprompted review
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Reply from Donnerberg

Grazie per il suo commento positivo. Il supporto e l'opinione dei nostri clienti significano molto per noi: cerchiamo di risolvere ogni problema e dubbio nel più breve tempo possibile.Restiamo a disposizione per ogni dubbio o domanda.
Cordiali saluti,
Donnerberg team

Rated 5 out of 5 stars

very good quality

very good quality
the service hotline is super
the delivery time was one day after I ordered the device

June 28, 2023
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Reply from Donnerberg

Thanks for the kind words!

Rated 5 out of 5 stars

Good

Good Quality !

January 31, 2023
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Reply from Donnerberg

Thank you so much for the positive rating. We are happy to hear that our product meets your expectations.

Rated 5 out of 5 stars
Donnerberg logo

Reply from Donnerberg

Thank you for your positive feedback. It encourages us to continue improving and providing the best possible products to our customers.

Rated 5 out of 5 stars

An excellent device

This device is excellent. Over the years I've had many massages and I would say this almost eliminates the need. I tried a cheaper version some months ago but this is far superior.

August 6, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent massager

I have stiff neck and back pain,so was looking for a suitable massager for a long time. When I found neck and shoulder massager from Donnerberg brand I decided to buy it strait away as the description sounded just right! It arrived quickly in a well packed box,looked very slick and it was easy to start using it.It has 3 speeds,vibration and slightly warms up.The power of kneading is quite strong (just what I needed) if you hold the straps tight,but you can make it weaker by easing the pressure of holding.Since then I showed it to my collegues and two of them bought it.The massager is a bit pricey,but it is asolutely worth it.I greatly recommend it to everybody,who wants to buy a good quality massager.

November 13, 2020
Unprompted review
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