Doors & More Reviews 

2,341
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 321 reviews, reviewers had a great experience with this company. Customers frequently praise the sturdy and reliable quality of the wooden doors, noting that the online purchase process is exceptionally smooth, straightforward, and very easy to complete. Consumers often mention that shipments usually arrive on time, accompanied by friendly delivery drivers who provide polite service and place items carefully inside the house. However, some customers also noted frustrating delivery delays, extended waiting periods, and a noticeable lack of communication regarding shipping schedules. A few people additionally experienced inconvenient issues with damaged items, incorrect product designs, or missing components upon arrival.

What people talk about most

Delivery service

Customers consistently note ambiguous experiences with the delivery service. While some reviewers praised... See more

Product

Clients share positive opinions on product, highlighting excellent quality and attractive designs that match... See more

Quality

Users describe satisfaction with product quality, noting that the doors are sturdy, well made, and available... See more

Order

Customers had ambiguous experiences with order processes, highlighting a split between smooth transactions... See more

Service

People report positive experiences with service, highlighting great efficiency, polite drivers, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought 6 oak veneer internal doors. Good products for the price. I wasn't expecting much for the free door furniture kits but pleasantly surprised at how good the quality of the handles and hinges... See more

Rated 4 out of 5 stars

Online order - simple, easy & fast Price & delivery charge - acceptable Delivery date notice - Have to wait until receipt of an email some days later and so a bit not easy to schedule a planning i... See more

Rated 4 out of 5 stars

Good website. Very good quality doors from a wide choice. I purchased 6 doors in total, pre-finished (already painted with varnish). Some had frosted glass, and some did not. However, the door handle... See more

Rated 4 out of 5 stars

Delivered in time promised but had to call three times due to site times quoted with order being ignored. Apart from that excellent service and good product at competitive price.


Company details

  1. Door Supplier
  2. Door Shop
  3. Door Warehouse
  4. Window Supplier

Written by the company

Doors & More stock a huge range of internal and external doors including bifolding, French and folding doors. Free delivery on orders over £750. Shop today.


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 79% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.0

All reviews

(2,341)

275 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great delivery.

Because of a misunderstanding on my partner I was not at home to receive the door. It was nevertheless delivered to my address and left in a safe place. Well done that delivery person!
The door and furniture have yet to be fitted but are exactly what I ordered.

November 27, 2025
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Rated 2 out of 5 stars

Poor quality exterior door

Poor quality exterior door, that they have failed to replace. Delaminating. Keep saying in contact with supplier and completed forms about defect. Still no reply after constantly chasing for answers and a solution. Poor quality product and poor customer service. Be careful using this company

December 9, 2025
Unprompted review
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Reply from Doors & More

Hi Andrew, As stated in previous email correspondence with yourself, the door has started to delaminate as you have not finished the door correctly. You have advised that you have not vanished/painted any of the edges. All edges must be finished as per the finishing guide on the door, otherwise this allows moisture ingress. Due to this we are unable to take this claim any further.

Rated 1 out of 5 stars

Don't buy from them they are operating…

Don't buy from them they are operating under multiple company names. I was unable to accept delivery missing items and damaged packaging. I rang them after waiting a long time for someone to speak to I cancelled the order and asked for a refund am still waiting days later. no-one is addressing the problem am going to have to resort to issuing a county court summons

November 25, 2025
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Reply from Doors & More

Hi Mark, we have cancelled this order and issued a full refund. The third party courier have accepted one door wasn't sent in error, they have been trying to rebook the delivery but we will tell them to cancel in full. This will not affect the refund timescale, it will be processed straight away. We apologise for the inconvenience.

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Rated 4 out of 5 stars

Good price.

Bought 6 oak veneer internal doors. Good products for the price.
I wasn't expecting much for the free door furniture kits but pleasantly surprised at how good the quality of the handles and hinges were.
I gave 4 stars because the glazing bars on the Lincoln doors were not up to the quality of the rest of the door having knots and a some areas of grain discolouration.

November 24, 2025
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Rated 4 out of 5 stars

I can only give four stars rather than…

I can only give four stars rather than five as, having been given a day and time for delivery, it was actually delivered the prior day when I wasn’t home - the delivery driver, however redeemed this to a large extent by patiently waiting for me to respond to his phone calls stating he was at the property to deliver, unfortunately he wasn’t to know I’m deaf and cannot hear on phone, it was only when he texted that I was able to instruct him to take door to rear of property and leave in gated car port, which he was happy to do, and sent a picture showing door was safely positioned, which was good.
Other than delivery, I found the website easy and straightforward to order from, and contact with the company following placing order was always clear and concise.

November 16, 2025
Rated 5 out of 5 stars

Happy Customer

Great company, returning customer.
Product exactly as described & great quality. The free door handles also good quality.
Company also contactable by phone & someone answers! Easy ordering process on-line. We were kept updated throughout the ordering to delivery process.
The delivery company used by this company also great & give regular updates as to exactly when your order will be delivered.

November 21, 2025
Rated 5 out of 5 stars

The door I ordered was as described

The door I ordered was as described. Good quality . It looks great. I shall be ordering another matching one at a later date.
I was kept informed of the progress of my order via emails. Along with delivery information.
It was delivered within the time scale stated.

November 22, 2025
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Rated 1 out of 5 stars

Terrible service

Terrible service. The delivery never came.

November 15, 2025
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Reply from Doors & More

This was a carded delivery attempt. We can see re-delivery has been booked for 12/12/2025.

Rated 5 out of 5 stars

Very happy with my purchase from doors…

Very happy with my purchase from doors & more
The doors are well made and solid
We purchased a door that wasn't from them and found the quality are not as good as the free I bought from another site
They arrived well packed

Thanks Doors & More

November 22, 2025
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Rated 1 out of 5 stars

Disappointing experience

I rang to order three doors to be told all was 'in stock' and ready for delivery - to then get an apology to say one was not in stock and would be available 22nd December. With great regret I cancelled the order and contacted Leading Doors who were able to send the doors within two days !.

November 20, 2025
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Reply from Doors & More

Hi Chris, we are very sorry we were not able to meet your expectations. Delivery lead times have been pushed out to certain locations due to volume, this is now back to a more normal level but we can see your order was affected. We are working with the third party carrier to resolve the matter and once again apologise for letting you down.

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