Unprofessional!!! Called up the store after purchasing a couple doors from here. The way the manager spoke to to me was appalling. I raised a simple query about a issue, which he automatically got... See more
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See what reviewers are saying
The Doorstore offers a good end to end service. The initial selection of our doors was facilitated by the helpful and unpushy staff who gave good advice and recommended all the extras we needed. They... See more
If you’re looking for a carpenter to fit your Door Store Reading doors I can highly recommend Colin Quinlan. We had 11 internal doors fitted and all work perfectly. Colin and Ryan arrived on time ever... See more
Came in for general advice and left with 12 square meters of laminate for our new garden room after being expertly sold by Kieran. Not only did he sell the product with clear reasons why I should spen... See more
Company details
Written by the company
We have a huge range of doors, floors and associated hardware products on display and in stock. Our showrooms are the best places in the UK to view, touch and feel the products. We buy directly from the manufacturer and stock everything ourselves, thus guaranteeing quality and competitive prices.
Contact info
26 Portman Road, RG30 1EA, Reading, United Kingdom
- www.doorstore.co.uk
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Hasn’t replied to negative reviews
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I recently bought an internal door from…
I recently bought an internal door from Door Store. Same model I bought some years ago and really pleased with it. So glad they still carry the same model.
In terms of people I dealt with, thank you to both Marc , sales at Reading office who offered useful and good advice and also Richard, who delivered the door and was most helpful. Very professional team. Everything was done quickly and on time. Thank you.
Fantastic all round!!!
Can't thank Davy and the team at the Door Store Newtownabbey enough. The quality of what we bought combined with the fantastic and over and above customer service! Wouldn't go anywhere else!! Thanks Again Deborah and Mark
Customer Service Fantastic
I just wanted to take a second to share my excellent experience dealing with DoorStore agent, Gary from the Newtonabbey store in Belfast. Ordering decking for the first time Gary was friendly, informative and patient all the way through - including after payment. Couldn't rate the experience higher
David, SO0352648
First class products and customer service
We recently renovated a bungalow and went to The Door Store Newtownabbey branch for all our floors, doors and skirting boards. We received amazing customer service from David Owens - nothing was too much trouble and his help and advice was greatly appreciated. The quality of the products we purchased was superb and we are absolutely delighted! We also used their fitter Stephen Osborne and he was also amazing.
Great customer experience- Newtownabbey
Great shopping experience at Newtownabbey door store. Great help and advise by a very patient Stuart for an indecisive shopper! Couldn't do enough to help. Very pleased with my purchases.
..Stuart Wilson…your great
Hi just want to say ...Stuart Wilson was amazing from start to finish , super helpful , kind and great at his job ...Stuart is definitely an asset to your company and I hope this is acknowledged. Many thanks Stuart
For great service, highly recommended..
Recently visited the Doorstore in NewtonAbbey, served by David.... he was very helpful with advice and knowledge, and I would highly recommend the Doorstore ...
Not to be trusted
Not to be trusted! Ordered three doors paid for two standard doors and one fire door ended up with three standard doors so out of pocket having to source fire door from magnet. Sent message to company with no reply so have to take it further.
great store
we recently bought doors and flooring from the newtownabbey store,Gary the salesman did a great job helping us out,no hard sell,good advice,plenty of choice,good sence of humour,great service,highly recommend this shop
Outstanding Customer Service
The people were really helpful in the Reading store, especially Mark! Lovely oak doors, provided you don’t need to cut too much off.
Great service doors arrived on time
Would definitely recommend The Door…
Would definitely recommend The Door Store.
Excellent service and great value for the quality of goods.
We dealt with Jason Swain very helpful and knowledgeable.
Simon was so helpful and we would…
Simon was so helpful and we would highly recommend the door store it had everything we needed.
Delivery man went out of his way to…
Delivery man went out of his way to ensure order was delivered despite treacherous weather conditions, extreme ice and snow.
I ordered my doors online and it…
I ordered my doors online and it couldn't have been easier.
The response was very fast, everything was clearly explained, pick up was straightforward, the staff where very helpful and friendly, the doors were lovely and I thought they were great value.
I've contacted the Boucher road branch since and it again was fast, friendly and helpful service. What more can you ask for?
I had a great experience with the guys…
I had a great experience with the guys at Boucher Road and found the best prices for sure, I had been looking around various building merchants for some composite decking, and a friend had recommended the Door Store, I found them friendly and helpful, I dealt mainly with Ricky, I thought he was very helpful and provided great product knowledge,
I got my composite decking fitted in time for Xmas and it looks great, thanks again Ricky and all at the Door Store.
Door Store scores top marks
I absolutely love the doors Vancouver Urban Grey laminate doors they look fabulous in our refurbed bungalow.
A special thanks to Alan for sorting out an issue for us would definitely recommend Door Store. 🚪
Stay away
Stay away. Door not the colour/shade as website shows. Spent £280(1xdoor 2xshipping) to be told because I had opened the packaging to see the door that they could not sell it on. Got offered £50 refund which I declined. Spoke to the seller who did not reply only to receive the refund in my account which I did not authorise. Stay away.
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