Doriscctv Reviews 

186
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 148 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and professional staff, noting that expert advice, polite support, and extensive product knowledge make every single interaction remarkably smooth, welcoming, and pleasant. People consistently highlight the outstanding customer service, highly competitive pricing, and remarkably fast, reliable delivery service across a very wide range of security and surveillance products. Some reviewers were not entirely happy with occasional stock shortages that required alternative ordering solutions, higher delivery costs, longer international shipping times, or situations where prompt product replacements became necessary to resolve initial equipment concerns.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their exceptional helpfulness,... See more

Service

Consumers find service to be exceptionally positive, frequently praising the fast and speedy delivery along... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting consistently helpful staff and... See more

Product

Clients share positive opinions on product quality, frequently praising the reliable supply of high-grade... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting fast, reliable, and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve been using Doris for the past few years and can honestly say we’ve never had any issues. Fantastic company to work with and Rob is always on hand to help process our orders — especially when... See more

Rated 5 out of 5 stars

Each time Ive rang Doris whoever ive spoken to is so polite and helpful. Everything is explained in detail and very clearly. Every question asked is answered in detailed guidance making choosing the... See more

Rated 5 out of 5 stars

Doris CCTV were able to supply a Door Bell system with the required features for an edge use case. Because they had an office I could visit, I was able to ask questions which were answered immediate... See more

Rated 5 out of 5 stars

Paul has been very supportive setting us up on the system and advising on stock levels and delivery times and checking in whenever I've forgotten something or just making sure everything is going ok.... See more


Company details

  1. Security Equipment Store
  2. Electronics Store

Written by the company

Established in 2016 and headquartered in London, Doris CCTV is a trusted leader in the UK security industry. With nearly a decade of experience, we supply a wide range of professional CCTV, intercom, and alarm systems to installers, resellers, and end-users across the country. As a Tier 1 distributor for Uniview and Dnake Intercom, and a key supplier of Texecom, Pyronix, and CCTV Accessories products, we pride ourselves on offering high quality, NDAA compliant solutions that meet the needs of modern security applications. We currently stock over 2,500 products and offer expert training through our dedicated facility to help installers stay ahead in a fast changing market. Our recent expansion includes a new branch in Birmingham, reinforcing our commitment to nationwide service and support. At Doris CCTV, we don’t just sell security products we build long term relationships with our partners, providing technical support, fast delivery, and competitive pricing to help their businesses grow.


Contact info

4.9

Excellent

TrustScore 5 out of 5

186 reviews

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4.9

All reviews

(186)

148 reviews in the last 12 months

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Rated 5 out of 5 stars

I had an excellent experience with this…

I had an excellent experience with this company! They sell top-quality CCTV cameras and intercom systems, and their support is outstanding. They provided detailed information and guidance every step of the way. I highly recommend them for anyone looking for security solutions!

March 11, 2026
Rated 5 out of 5 stars

Very happy with the service from Doris…

Very happy with the service from Doris CCTV, in particular Paul who guided me throughout the process with questions I had. Good quality products, reasonable prices and quick shipping. Highly recommend.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

I can’t fault the customer focus of the…

I can’t fault the customer focus of the Doris CCTV team. They were extremely helpful, their technical expertise was excellent, and nothing was too much trouble. A special mention to Rob for his outstanding support. This level of customer care is quite rare these days and is exactly why I will happily return in the future. 👍

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from the team put…

Excellent service from the team put original order through and didn't have stock of the network switch that I wanted to use had a chat with the sales team and they found me a switch to complete the order and get the delivery to me to meet the deadline for the customer. Excellent service much appreciated 👍

March 6, 2026
Rated 5 out of 5 stars

Top company

Doris overall is a great company used them for years, they are a great help when it comes to the product & cannot fault the customer service from Rob & Co.

March 5, 2026
Rated 5 out of 5 stars

What can I say the Experience from…

What can I say the Experience from Doris has been and always will be incredible. Tooraj has created a wonderful atmosphere for all! Rob in the sales department is also an awesome gentleman to work with….. I would recommend Doris CCTV services to anyone :)

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Doris CCTV is excellent

Doris CCTV is excellent! Their service is fast, friendly and pricing is very competitive! The service received from Rob and Farah is second to none! Keep up the good work team!

March 4, 2026
Rated 5 out of 5 stars

I’ve been buying from Doris CCTV for…

I’ve been buying from Doris CCTV for many years now and have always been extremely pleased with the consistently high level of customer service. The support is reliable, professional, and second to none.

A special mention to Rob, who is incredibly knowledgeable and always willing to help. His expertise and guidance have been invaluable over the years.

Highly recommended.

March 4, 2026
Unprompted review

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