dorset cereals Reviews 

119
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, most reviewers were let down by their experience overall. Many customers expressed deep frustration over the recent recipe updates, explaining that the cereal now tastes rather bland and contains far fewer premium nuts and dried fruits than before. Consumers also pointed out that package sizes have noticeably shrunk across the entire lineup while retail prices have significantly increased at the same time. However, some people mentioned encountering unexpected quality issues with their purchases. Reviewers specifically noted concerns about product consistency inside their cereal boxes. This left buyers feeling very disappointed with the overall quality control.

What people talk about most

Product

Clients share ambiguous opinions on product, noting a mix of past appreciation and current disappointment.... See more

Quality

Consumers find quality to be disappointing following recent recipe changes and shrinkflation. Reviewers... See more

Price

Reviewers highlight negative aspects of price, expressing deep frustration over simultaneous shrinkflation... See more

Customer service

People report profound dissatisfaction and negative experiences with customer service. Consumers describe the... See more

Value for money

Customers consistently note ambiguous experiences with value for money, expressing frustration over paying... See more

Reviews shaping this summary

Rated 1 out of 5 stars

So disappointing …… I have had Dorset Cereals Gloriously Nutty for years, considering it to be a proper quality product, living up to its name, with identifiable nuts in every spoonful! It was undoub... See more

Company replied

Rated 1 out of 5 stars

Having loved Dorset Cereal for years, the recent drop in quality is staggering. Where did all the fruit and nuts go? I would have gladly paid more for the original recipe, but now it’s no better tha... See more

Company replied

Rated 1 out of 5 stars

Simply Nutty Muesli has been by breakfast staple for years and I would quite happily of paid a bit extra for what I viewed as a premium product. Instead they have ripped up the recipe, removed all the... See more

Company replied

Rated 1 out of 5 stars

Well, we noticed. We noticed the missing fruit. We noticed the missing nuts. We noticed that what was once a brilliant product now feels like someone has watered it down until it beca... See more

Company replied


Company details

  1. Food Manufacturer

Written by the company

dorset cereals are a team of cereal lovers that produce a range of mueslis and granolas. We're proud to be from Dorset, a place that has inspired the taste, texture and flavour of our products.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

119 reviews

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No recent history of asking for reviews

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Replied to 71% of negative reviews

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1.3

All reviews

(119)

78 reviews in the last 12 months

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Rated 1 out of 5 stars

The muesli is not nearly as good as it…

The muesli is not nearly as good as it was. I’ve eaten it for many years, but I will not be buying it again. It is a pity. What was once a good brand has really gone downhill.

Also, it’s probably a commercial mistake. I can foresee Dorset cereals losing half the market.

May 29, 2026
Unprompted review
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Reply from dorset cereals

Hi Rhys, thank you for your feedback. We would very much like to hear from you, could you please send us an email to PleaseTellUs@dorsetcereals.co.uk and one of the team will get back to you as soon as they can. Best regards, Dorset Cereals

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Rated 1 out of 5 stars

not many nuts

enjoyed gloriously nutty everyday before - but where are all the nuts!!!!

May 27, 2026
Unprompted review
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Reply from dorset cereals

Hello, thank you for your feedback on our Gloriously Nutty Muesli. We'd very much like to hear from you, please send an email to PleaseTellUs@dorsetcereals.co.uk and one of the team will get back to you as soon as they can. Best regards, Dorset Cereals

Rated 1 out of 5 stars

What a shame

What a shame, to take a great brand and a great product and trash it. Were they hoping no one would notice, do they care about nothing but profit? I have just been googling what’s going on with Dorset, as I have treated myself to a small sprinkle of Honey Granola on my yoghurt for years and I loved it. I was willing to pay the quite high cost because it was so delicious. The last few weeks have felt like chewing a mouthful of cardboard and I won’t be buying it any more. What are the new owners thinking? Their loyal customers will desert them, and they are unlikely to attract many new ones at this price point. Strange and sad, but at least it’s finally spurred me on to make my own granola.

May 25, 2026
Unprompted review
Rated 1 out of 5 stars

Simply Nutty ingredients comparison…

Simply Nutty ingredients comparison speaks for itself:

new:
Wholegrain OAT Flakes, Wholegrain Toasted WHEAT Flakes (22%), Nuts (Whole & Sliced ALMONDS (9%), CASHEW pieces (5%), Chopped Roasted HAZELNUTS (3%)), Barley Flakes, Raisins, Wholegrain WHEATFlakes.

old:
Wholegrain Oat Flakes, Chopped Dates (19%), Barley Flakes, Wholegrain Toasted WheatFlakes, Wholegrain Wheat Flakes, Nuts [Chopped Roasted Hazelnuts (2.5%), Whole Almonds (2.5%), Chopped Brazil Nuts (1.5%)], Sunflower Seeds (2.5%).

Downgrade in quality, done sneakily. After many years as a loyal customer I have lost trust in this brand. The new much worse quality doesn't warrant the price.

May 24, 2026
Unprompted review
Rated 1 out of 5 stars

So disappointed with the changes!!

So disappointed with the changes!!! Why fix something that wasn’t broken? I really dislike the new branding as well. The new recipes are inferior in taste and I definitely don’t trust the ingredient list as much as I used to. The simple ingredients were the main reason I bought Dorset cereals over other brands. So so disappointed, I’m planning to make my own granola and myself from now on as no brand can seem to get it right without adding loads of rapeseed or sunflower oil and tonnes of sugar. Sad to see these changes.

May 24, 2026
Unprompted review
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Rated 1 out of 5 stars

Long time customer here

Long time customer here. Blatant and foolish recent cheap reformulation and simultaneous shinkflation. M&S better quality and £3 cheaper per kilo.

May 21, 2026
Unprompted review
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Reply from dorset cereals

Hi Hamish, thank you for getting in touch. We'd love to hear from you and would be grateful if you could get in touch via email by contacting us at PleaseTellUs@dorsetcereals.co.uk and we will get back to you as soon as we can. Best regards, Dorset Cereals

Rated 1 out of 5 stars

Failed reboot of the muesli range

Dorset Cereals until recently were easily the best muesli brand available in the UK and I have enjoyed all of their products for years. Bizarrely the entire range was given a complete reboot a few months ago and I'm sorry to say the new ranges taste cheap and inferior. In particular Fantastically Fruity is completely unrecognisable. Delicious plums, oats and roasted pecans replaced with cheap sugary generic tropical fruits and cheap wheat and barley grain. The new Gloriously Nutty and the Fruit and Nut range also taste cheap and generic. I have switched to a supermarket own brand berry muesli which costs significantly less and is of far superior quality. This is one of the most bizarre and misguided brand reboots I have ever seen.

May 20, 2026
Unprompted review
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Reply from dorset cereals

Hi, thank you for getting in touch about this. We'd very much like to hear from you, if you could send an email to PleaseTellUs@dorsetcereals.co.uk so the team can register your feedback. Best regards, Dorset Cereals

Rated 2 out of 5 stars

Disappointed by the new Dorset Cereals

I have been buying Dorset Cereals for years. Recently, the Muesli I buy disappeared from my store shelf for a few weeks only to return rebranded, smaller and with inferior ingredients. They have stolen a day’s breakfast from me - I now get 6 portions a week instead of 7!
I will now look for a replacement breakfast cereal.

May 16, 2026
Unprompted review
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Rated 1 out of 5 stars

Fantastically Fruity new recipe is awful

I used to love the Fantastically Fruity Muesli, until it was re-formulated and has now become unrecognisable (no surprise when you compare the ingredients list, it's a completely different product and infinitely worse). The plum, raspberry, cherry and all the seeds and nuts have disappeared and been replaced by pineapple, papaya, raisins and wheat flakes.

I still have an empty box of the old recipe so have been able to do a direct comparison of the ingredients below.

You can probably tell I am really, really, really disappointed and my breakfast has been ruined.

Ingredients (old recipe):
oat flakes, dates, apricots, plum, coconut chips, raspberry pieces, cherries, sunflower seeds, pumpkin seeds, pecan nuts, almonds

Ingredients (new recipe):
oat flakes, sweetened papaya, sultanas, raisins, dates, sweetened pineapple, coconut chips, wheat flakes

What a con!

May 12, 2026
Unprompted review
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Reply from dorset cereals

Hi, thank you for getting in touch about this. We'd very much like to hear from you, if you could send an email to PleaseTellUs@dorsetcereals.co.uk and one of the team will get back to you as soon as they can. Best regards, Dorset Cereals

Rated 1 out of 5 stars

Dorset Cereals is dead.

As a long term purchaser of Dorset Cerels Delicious Fruit & Nut I will not be buying this product any longer.
The recent changes saw the pack size reduce from 620g to 500g and the price go up. Worse still the product now contains less nuts and more cereal completely changing the recipe.
British Associated Foods are rip-off artists and should be sanctioned by the government.
Avoid at all costs.

May 12, 2026
Unprompted review
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Reply from dorset cereals

Hi, thank you for getting in touch about this. We'd very much like to hear from you, if you could send an email to PleaseTellUs@dorsetcereals.co.uk and one of the team will get back to you as soon as they can. Best regards, Dorset Cereals

Rated 1 out of 5 stars

Buy Gloriously Nutty but I won't be any…

Buy Gloriously Nutty but I won't be any more. Nothing glorious and nothing much nutty about the new recipe.

If there are inflationary pressures on your production put the prices up, not make the product rubbish!

May 11, 2026
Unprompted review
Rated 1 out of 5 stars

I am so disappointed with Dorset…

I am so disappointed with Dorset Cereals. The Nutty Granola has no crunch and little taste and virtually no nuts. I have bought these cereals for several years but the quality has fallen drastically. Supermarket own brands are far superior and much more reasonably priced.

May 9, 2026
Unprompted review
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Rated 2 out of 5 stars

Been going down hill for years

Been going down hill for years, shrinkflation across the range and now changing the recipe, the latest with the nutty Musli now tastes like wheatabix with a few nuts sprinkled in. M&S seem to sell a much broader range of the same products and at much better value.

April 19, 2026
Unprompted review
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Reply from dorset cereals

Thanks for your feedback. We’re sorry to hear you’re disappointed with the Nutty Muesli. As part of our recent rebrand, some recipes have changed, but we understand this one hasn’t met your expectations. Your comments around taste, range, and value have been shared with the relevant team.
We appreciate you taking the time to let us know.

Rated 3 out of 5 stars

Where is the muesli ?

I buy and like the muesli, however, i have been unable to buy any from my usual supermarket for the last 2/3 weeks.
Customer team not very forward with explanations with the exceptions that the recipes and packaging have changed....For the worse? Less is the usual : fewer nuts, fewer ..., less in weight...oh one 'more...more pounds !
I have read comments that the new recipes are not up to scratch at all. Might not be worth hunting for the muesli i cannot fin after all.

May 7, 2026
Unprompted review
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Reply from dorset cereals

Hi there, thank you for getting in touch about this. We'd very much like to hear from you, if you could send an email to PleaseTellUs@dorsetcereals.co.uk and one of the team will get back to you as soon as they can. Best regards, Dorset Cereals

Rated 1 out of 5 stars

Neither Fantastic or Glorious

I've enjoyed Dorset Cereals Fantastically Fruity and Gloriously Nutty muesli for years. Not any more. The new recipes are neither Fantastic or Glorious. They can no longer claim to be a premium brand as they have downgraded the contents to the extent that supermarket own brand are now better...and cheaper.

May 7, 2026
Unprompted review
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Reply from dorset cereals

Hi Richard, thank you for getting in touch. We are sorry to hear about this and would very much like to hear from you. Please can you send us an email to PleaseTellUs@dorsetcereals.co.uk and one of the team will get back to you as soon as possible. Best regards, Dorset Cereals

Rated 1 out of 5 stars

Tastes cheap

Just had the latest rebranded fruity muesli….oh dear, I buy this muesli as it has always been great quality with lots of fruit, but now I may as well buy the cheapest muesli on the shelf, massively reduced fruit, lots more cheap crunchy texture. I would say no longer a premium offering at all.

May 6, 2026
Unprompted review
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Reply from dorset cereals

Hi Adam, we're sorry to hear about your recent experience and we would very much like to hear from you, please can you send us an email to PleaseTellUs@dorsetcereals.co.uk and one of the team will get back to you as soon as possible. Best regards, Dorset Cereals

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Rated 1 out of 5 stars

Where has the fruit gone?

Where has the fruit gone?? 'Fantastically Fruity' muesli ? sorry complete joke! They've obviously attempted to max profits and cut back. Dorset never did have a lot of fruit in it in the first place, but now it's beyond pathetic. I wont be buying any more.

May 5, 2026
Unprompted review
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Reply from dorset cereals

Hello, thank you for your feedback on our Fantastically Fruity Muesli. We'd very much like to hear from you, please could you send an email to PleaseTellUs@dorsetcereals.co.uk and one of the care team will get back to you as soon as they can. Best regards, Dorset Cereals

Rated 1 out of 5 stars

RIP OFF MUESLI

Just had my first and last portion of the 'NEW ALLERGEN' simply delicious muesli. Why on earth have you messed up this previously lovely muesli. It is like eating dust, no brazil nuts, other nuts chopped up and much sweeter which I detest. To add insult to injury the cheeky dishonest firm have reduced the pack size from 650 g to 500 g!! over 20% less of an inferior product in the same size box to con customers. Far too expensive to start with and only ever bought when it was on offer as this was. Back to Alpen for me.
You have lost this customer and many will follow until you put yourselves out of business. What a shame the original recipe is lost to company greed.

May 4, 2026
Unprompted review
Rated 3 out of 5 stars

I have loved Dorset cereals for a long…

I have loved Dorset cereals for a long time. I have been a fantastically fruity eater for a decade. I am saddened the the new recipe is so different. I would love opening a new box and you would immediately see the quality and the taste was fantastic so soft and fruity. The new recipe is crunchy and very little taste. I won’t be buying it again. Happy to pay more for the old recipe. For now off to look at other luxury brands. Good luck hope you sort it out. A long term fan.

May 1, 2026
Unprompted review

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