Dorwest Herbs Reviews 10,363

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their effectiveness, noting significant improvements in their pets' health, from coat and skin conditions to anxiety and mobility. Many people appreciate the natural ingredients and the positive impact these have had over many years of use. The service is frequently highlighted as excellent, with consumers noting the efficiency and ease of ordering, prompt delivery, and helpful, knowledgeable staff. However, some customers also noted that certain products, particularly tablets, can be difficult to administer, requiring them to be broken up or hidden in food. While most found the products effective, a few people mentioned that specific supplements did not work for their pets or that it was too early to see results.

What people talk about most

Product

People report positive experiences with product, often praising their effectiveness and quality. Many... See more

Delivery service

Consumers consistently express satisfaction with the delivery service. Many reviewers highlight the... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high quality of the... See more

Order

Reviewers highlight positive aspects of order. Customers consistently praise the easy and straightforward... See more

Service

Users describe positive interactions with service. Customers consistently praise the fast, efficient, and... See more

Based on these reviews

Rated 5 out of 5 stars

Thoroughly pleased with the way the order was handled. All the products are well displayed to select and choose. Delivery was prompt and on time. One little comment to make,and that is the hardness... See more

Company replied

Rated 5 out of 5 stars

Prompt service and product that works. My dog's never had fleas in their whole lives. I was giving them garlic and fenugreek daily. I ran out and so many things were going on I didn't reorder. T... See more

Company replied

Rated 5 out of 5 stars

I see results in my dog from taking Dorwest products. Tree Barks works everytime he has a loose stool and I am convinced that the Scullcap and Valarian tablets help with his anxiety. If he has a signi... See more

Company replied

Rated 5 out of 5 stars

As usual, great service and products from Dorwest. My dogs never looked so fit and healthy, my husband spotted what he thought was a stray dog running flat out across our fields, but it was actually o... See more

Company replied


Company details

  1. Pet Store
  2. Pet Supply Store

Written by the company

Experts in herbal pet care. Founded in 1948, providing over 75 years specialist experience in companion animals and herbs to its customers. A third generation family business located in rural West Dorset, Dorwest are passionate about keeping dogs and cats healthy and happy by using high quality herbal supplements. With dedicated, experienced and trained staff with a real interest in companion animals, award-winning Dorwest is the renowned market leader and a worldwide brand available in over 20 countries outside the UK. For more information about Dorwest products, please visit www.dorwest.com.

Experts in herbal pet care

Written by the company

Promise 1
We never compromise on quality
Promise 2
We have dedicated, experienced, trained staff with a real interest in companion animals
Promise 3
Same day dispatch on all orders before 3pm

Contact info

4.9

Excellent

TrustScore 5 out of 5

10K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great product

Great product
Fabulous price
Amazing service

February 19, 2026
Dorwest Herbs logo

Reply from Dorwest Herbs

Thank you for the lovely 5* review Coral!

Beatrice & The Dorwest Team

Rated 5 out of 5 stars

Easy to order and quick delivery

Easy to order and quick delivery. Ordered for dog as seems to help with being a repellant against mites and fleas. Also keeps her coat in good condition

February 16, 2026
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Reply from Dorwest Herbs

Thank you for the 5* review Joanne!

Beatrice & The Dorwest Team

Rated 4 out of 5 stars

Basically a good service

Basically a good service. Will certainly continue to buy olive 🫒 oil tablets.b
My greyhound has a beautiful shiny coat....

February 18, 2026
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Reply from Dorwest Herbs

Thank you for your review Tony!

Beatrice & The Dorwest Team

Rated 5 out of 5 stars

Excellent service

As usual, great service and products from Dorwest. My dogs never looked so fit and healthy, my husband spotted what he thought was a stray dog running flat out across our fields, but it was actually our 13yr old, showing off her Movewellia moves!

February 18, 2026
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Reply from Dorwest Herbs

Thank you for the lovely 5* review Rob!
We are so pleased to hear that our products are helping to keep your dog's so fit and healthy!

Beatrice & The Dorwest Team

Rated 4 out of 5 stars

Very prompt delivery

Very prompt delivery, very good at keeping in touch. I have been using your products for my dogs for many years. Thank you

February 17, 2026
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Reply from Dorwest Herbs

Thank you for your review Janice!

Beatrice & The Dorwest Team

Rated 2 out of 5 stars

Shitzu’s weak appetite

Bought this product to improve my shitzu appetite so far it hasn’t worked and I’m still throwing out his uneaten food, I was praying this would be a win win for but alas no, ….and his healthy has been checked by the Vets and blood tests all good ….. this dog is a tough one to crack.

February 16, 2026
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Reply from Dorwest Herbs

Thank you for your review Annette.

We are sorry to hear that our product has not had the desired effect for your dog. If you contact the Dorwest Customer Service Team at info@dorwest.com, our advisors would be happy to help and see if there are any changes to the administration that may help your pet.

Beatrice & The Dorwest Team

Rated 5 out of 5 stars

Great product

Great product, quick delivery, good prices!

February 16, 2026
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Reply from Dorwest Herbs

Thank you for the 5* review Soren!

Beatrice & The Dorwest Team

Rated 5 out of 5 stars

I lost my lovely Persha recently but…

I lost my lovely Persha recently but still use Garlic and Fenugreek on Fhell as a ‘hostile’ environment for fleas.
I don’t use any spot on stuff as I don’t like them … unless i have to!

February 16, 2026
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Reply from Dorwest Herbs

Thank you for your lovely 5* review Sue.
We are so sorry to hear of your dog's recent passing, but pleased to hear that our Garlic and Fenugreek Tablets are still helping Fhell with flea prevention.

Beatrice & The Dorwest Team

Rated 5 out of 5 stars

Garlic and fenugreek allergy sx improved massively

My sensitive sausage dog suffers with some sort of allergy. He gets smelly dirty ears and skin reactions. I give him the garlic and fenugreek tablets everyday and his symptoms have improved by 90%. I love it because I don't want to give him toxic medicines.

February 16, 2026
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Reply from Dorwest Herbs

Thank you for the 5* review Anna!
We are so pleased to hear that our Garlic and Fenugreek Tablets have helped your dog so much with his ears and skin!

Beatrice & The Dorwest Team

Rated 5 out of 5 stars

A great company to deal with.

A great company to deal with, I've dealt with Dorwest for many years, their herbal products are of top quality, my dogs over the years have really benefited from various herbal remedies. I can't recommend Dorwest Herbs enough.

January 26, 2026
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Reply from Dorwest Herbs

Thank you for the lovely 5* review Jenny!

Beatrice & The Dorwest Team

Rated 5 out of 5 stars

a very easy to use website

a very easy to use website, plenty of good options at good prices. Lots of information on the products. Good delivery times and well packaged

February 13, 2026
Dorwest Herbs logo

Reply from Dorwest Herbs

Thank you for the lovely 5* review Nicola!

Beatrice & The Dorwest Team

Rated 5 out of 5 stars

So pleased to have found your products!

Very prompt delivery of products. An easy website to navigate with a straightforward ordering procedure. I have been using 2 of your products for 6 months now. They appear to have had a very beneficial effect on the, sometimes, sensitive skin of my Tibetan Spaniel. I was advised by friends I trust to try your product. I am glad that I did!

February 13, 2026
Dorwest Herbs logo

Reply from Dorwest Herbs

Thank you for the 5* review!
We are so pleased to hear that our products have helped your Tibetan Spaniel with their sensitive skin!

Beatrice & The Dorwest Team

Rated 5 out of 5 stars

Website is easy to negotiate

Website is easy to negotiate , the pills are described easily and plenty of advice about them . Delivery is very good .

February 13, 2026
Dorwest Herbs logo

Reply from Dorwest Herbs

Thank you for the 5* review!

Beatrice & The Dorwest Team

Rated 5 out of 5 stars

This is my second pot of tree barks…

This is my second pot of tree barks powder. In just under a month my dog regained half a kilo in weight, with no extra food

February 13, 2026
Dorwest Herbs logo

Reply from Dorwest Herbs

Thank you for the 5* review Marian!
We are so pleased to hear that our Tree Barks has helped your dog to put some weight on!

Beatrice & The Dorwest Team

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