Dotbooker Reviews 

15
•
TrustScore 2.5 out of 5

2.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Software Company

Written by the company

Dotbooker is a cloud-based fitness, salon, spa & wellness business management solution that allows business to automate their major tasks and helps them grow their business. Dotbooker offers an integrated solution to manage clients, membership, sales, revenue, employees, payroll, inventory and a lot more. Business owners can list their products and services, create a schedule and allow customers to make bookings or purchase products. Owners can also create and manage their website via Dtbooker and its fully loaded with online payments, reservation system, client logins and more...


Contact info

2.4

Poor

TrustScore 2.5 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.4

All reviews

(15)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Poor, basic service

Although fast to reply and 'recover' the issue, there are so many issues that appear everyday with the system. There is rarely a reason or explanation for the issues and the service is very basic.

April 16, 2025
Advertisement
Rated 1 out of 5 stars

Everything has gone wrong

Everything has gone wrong. This is an appalling and pathetic system with numerous unexplained back end issues.
There is limited reporting and audit trail available requiring much manual reconciliation processes.
Examples:
Emails to tell people they have been moved from the wait list were sent 5 days after the class.
Class schedules are not is a friendly or viewable format on a web page and even worse on a mobile device.
Not able to see the number of people booked into a class.
Poor communication between dotbooker and the payment system.
No saving of card details.
Processing of credits around waitlist cancellations.
Lack of contact with clients through the system.

May 27, 2024
Rated 5 out of 5 stars

Prefect system for fitness business

I have been using dotbooker.com for my fitness business for the past few months and I can honestly say that it's the best online scheduling system that I have ever used. It makes the process of scheduling my clients and accepting payments incredibly easy. The user interface is simple and easy to navigate, and I love that I can easily add or remove classes to the schedule.

The customer service team at dotbooker.com is also top notch. They are always available to answer any questions or concerns I have and are always willing to help me out with any issues that I may be having.

I highly recommend dotbooker.com to anyone looking for an online scheduling system for their fitness business. It's a great system that makes the process of scheduling and accepting payments incredibly easy.

February 9, 2023
Unprompted review
Rated 5 out of 5 stars

Making My Business Run More Smoothly: My Review of Dotbooker

I've been using Dotbooker for the past 3 months and I'm amazed at how easy it is to use. The payroll system is incredibly efficient and the staff management feature is incredibly useful. I love that I can customize the system to fit my exact needs and the online payment processing is secure and fast. I've never experienced any issues or delays and I'm very impressed with the overall service Dotbooker provides!

October 20, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great Asset to My Business: My Experience with Dotbooker

I've been using Dotbooker for over a year now and I must say, it's one of the most useful and convenient tools I've ever used for my business. With its cloud-based system, I can access all my data at any time and I also have the ability to customize my system. With Dotbooker, I can manage my staff, process payments online, and schedule in real time. It's been a great asset to my business, and I highly recommend it to anyone looking to make their business run more smoothly!

November 23, 2022
Unprompted review
Rated 5 out of 5 stars

DotBooker: The Best Reservation System for Any Business!

DotBooker is a top-notch reservation system that is perfect for businesses of any size. The system offers an incredible amount of flexibility, allowing users to easily manage their reservations with ease. Furthermore, DotBooker also features seamless integration with online payment processing, giving businesses a great way to take advantage of secure and reliable payments.

October 2, 2022
Unprompted review
Rated 5 out of 5 stars

"DotBooker Makes Reservation Management a Breeze!"

DotBooker is an amazing online reservation system that makes it incredibly easy to manage your reservations. The system is incredibly intuitive and user-friendly, and it also features seamless integration with online payment processing. With DotBooker, businesses of all sizes can easily and quickly manage their reservations with confidence.

February 1, 2023
Unprompted review
Rated 5 out of 5 stars

DotBooker: An Easy and Flexible Way to Book and Pay Online!

DotBooker is an incredible online reservation system that offers tremendous flexibility and ease of use, allowing you to take advantage of online payment processing with ease. The system is incredibly intuitive and user-friendly, making it great for businesses that need to quickly and easily manage their reservations.

January 11, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

DotBooker.com has been the ideal online…

DotBooker.com has been the ideal online scheduling system for my fitness business. The user interface is easy to use and navigate, allowing me to quickly create appointments, classes, and even private sessions. With its integrated payment system, I have been able to streamline the payment process for my clients, making it easier for them to pay for their sessions. Additionally, the customer support team is always available to help out with any questions or problems I may have. The automated reminders that DotBooker sends to my clients have been a great help in keeping them informed of their upcoming appointments. Overall, DotBooker.com has been a great asset to my business and I would highly recommend it to anyone looking for an easy-to-use online scheduling system.

January 11, 2023
Unprompted review
Rated 5 out of 5 stars

I recently had the pleasure of trying…

I recently had the pleasure of trying Dotbooker, an online booking software for businesses in the Caribbean. I must say, I was truly impressed by the features and functionality that this software offers. It has saved me so much time and energy, allowing me to quickly and easily manage my daily tasks such as scheduling, payroll, online payments, and reporting. All of these tasks are handled automatically, saving me at least 20 hours a week.

I love how user-friendly the interface is and how easy it is to navigate. The customer service and support team is also incredibly helpful and friendly, making it a great experience overall. I would highly recommend Dotbooker to any business in the Caribbean looking for an efficient and reliable online booking software.

January 17, 2023
Unprompted review
Rated 3 out of 5 stars

We normally have small things to do…

We normally have small things to do such as adding photos or client questions and feel that it takes several days to get it all sorted. If there is something urgent I am not sure that the response would be adequate.

December 7, 2021
Advertisement
Rated 5 out of 5 stars

A strong and roboust reservation system.

My experience working on Dotbooker has been exceptional. I had used Mind Body online before and one of the biggest issues was that I was unable to actually process payments through their system but I was referred to Dotbooker by a friend and I am so glad I changed my provider. My work has reduced significantly as its processing all my memberships and payments automatically and I just have to view the reports and help grow my business.

I also love their payroll tool which is much more powerful than Mindbody online and all the other systems I have used.

Over all I am extremely confident and happy to recommend Dotbooker to anyone who is looking for a robust reservation system.

October 13, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look