DOT Compliance Group, LLC Reviews 138

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

They charge $199.00 to file something that you can file completely for free!! And you can file it easily for free online. In my opinion they're scammers, I'd stay far away from them. Not only do the... See more

Rated 5 out of 5 stars

DOT Compliance Group has been amazing to work with. Patricia is incredibly quick, efficient, and reliable, everything you could want in a rep and everything in between. She makes the entire process sm... See more

Rated 5 out of 5 stars

Our experience under the guidence of agent Patricia Moore, who has worked consistantly with the filings and even extra research. We at E.R.K TRANSPORTS LLC are very satified with her help and we recom... See more

Company replied

Rated 5 out of 5 stars

Lashaunda was amazing, every time I call, she answers and is always very patient with my inquiries. Her kindness should be noted as well. Lashaunda is eager to explain processes and instruction for se... See more

Company replied

Company details

  1. Drug Testing Service

Written by the company

ABOUT US DOT Compliance Group LLC provides essential services to the trucking industry, enabling businesses to remain compliant with USDOT regulations. We pride ourselves on being a compliance-needs based company, offering an extensive range of services such as registering for Clearinghouse, Hazmat, SCAC, Compliance Trainings, Drug and Alcohol Testing (C/TPA) and more. We are committed to ensuring that your business meets applicable regulatory requirements while providing an efficient and cost-effective way of doing so. Whether you are an owner operator or manage a fleet of trucks, DOT Compliance Group offers comprehensive and needs-based compliance solutions. We help your business stay on the road! OUR MISSION At DOT Compliance Group LLC, we have assembled a team of USDOT compliance and technology specialists to provide essential services to the trucking industry. We are dedicated to ensuring your business remains compliant with applicable USDOT regulations. Our mission is simple - we help your business stay on the road. With our needs-based compliance services, we offer streamlined and cost-effective solutions. Streamline your compliance process by entrusting your trucking compliance requirements to our team of dedicated specialists. Focus on your business, while we take care of the red tape.


Contact info

3.6

Average

TrustScore 3.5 out of 5

138 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

DOT Compliance Group is just another…

DOT Compliance Group is just another scam company. They sent me a letter saying my MCS-150 was overdue. It’s not. I renewed in October like I was supposed to. I did it online myself. It was free and a fairly simple process. I even went to FMCSA’s Safer website and checked to see if it was done correctly. It was. When I called DOT Compliance they said my renewal was over due and they wanted $149 to file for me. He assured me his computer said it was overdue. FMCSA’s website said it was OK. Watch out for this company. They may not be dishonest. They may just be ignorant or have bad information. Either way is not very good as far as I’m concerned. This is just a warning to be aware this company or better yet find another one.

November 17, 2020
Unprompted review
DOT Compliance Group, LLC logo

Reply from DOT Compliance Group, LLC

Dear Frank Sauer, thank you for your review. We have taken into account your experience and would like to ensure you that this company is definitely not a scam. We regret the inconvenience faced by you. We want to ensure that all our clients are fully satisfied with our service and made aware of their MCS-150 status among other things that are listed under the rules and regulations laid down by FMCSA. Your reviews help us improve our services. Thank you.

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Rated 5 out of 5 stars

Outstanding Service

Just wanted to take the time to say thanks to the DOT Compliance Group and Austin Vestal for his outstanding service that he provided my company J&S Express Trucking LLC, because of him we can keep Trucking. Thanks again Austin you Rock.

December 5, 2019
Unprompted review
Rated 4 out of 5 stars

Im telling you if it were them letting…

Im telling you if it werent for them letting me know whats do and when my whole operation would be shut down. We got our reports sent to us on the spot while being audit by a trooper without a doubt in my mind.

March 18, 2019
Unprompted review
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Rated 5 out of 5 stars

Got reports before audit

Got reports before audit. Thank you for fast service, you saved us! Excellent service..

February 21, 2019
Unprompted review
DOT Compliance Group, LLC logo

Reply from DOT Compliance Group, LLC

Thank you for your valuable feedback.

Rated 1 out of 5 stars

Disrespectful Untrustworthy

They call acting like they're DOT and we are not compliant. A gentleman n was very unprofessional and hung up on me when I called him on facts. When I tried to call him back he blocked my number. I would avoid this company, their 5 Star reviews are obviously fake if you read the 1 star reviews you see the truth.

October 8, 2018
Unprompted review
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Rated 1 out of 5 stars

Scam Artists!

Scam Artists!! .. They called me up at 7:39 PM Monday claiming they were from the DOT Compliance Group advising I needed something from them as required by the DOT. I said fine send me something on FMCA letterhead and I’ll respond. I was on multiple lines at the same time and they couldn’t respond to a single direct question regarding exactly what I was missing that was required. I am missing nothing.

July 17, 2018
Unprompted review
Rated 5 out of 5 stars

I was tested by them last month and…

I was tested by them last month and i've faced no difficulty while the test was being conducted. They were using advanced equipment. It took short time so it did not affected my work. One thing they can improve is that they should also provide a report via. SMS to the employee undergoing test.

July 9, 2018
Unprompted review
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Rated 1 out of 5 stars

The 2018 Part 382 Drug and Alcohol…

The 2018 Part 382 Drug and Alcohol Testing info on their website is incorrect as per USDOT-FMCSA 49 CFR.

The prices posted for Drug & Alcohol tests are higher than the norm. $50-$60/$25-$35 is the range respectively. The best D&A test result turn-around time is 24-48 hours, unless an issue resulted and caused a delay. Issues such as a verified positive or dilute urine specimen. It does not matter if the Certified Lab is in or out-of-state. FEDEX & email make it possible.

I visited their website today, 12/21/2018, and the information posted is still incorrect. For example: their home page & FAQ page lists it is MANDATORY to register with a consortium. No FMCSA federal regulation mandates this.

Home page posting: The Federal Motor Carrier Safety Administration (FMCSA) mandates that all CDL drivers with a vehicle gross weight of 26,001 pounds or more, to register with a Drug and Alcohol Consortium.

The company’s website continues to demonstrate errors in mandatory testing percentages, frequency of testing and time restraints for random testing.

Other competitors charge lower fees (up to a $100 less) to sign up a company or individual (owner/operator). Competitors also have lower fees for Drug and Alcohol tests which would save an estimated up to $44 per test.

DOT Compliance Group is improperly performing USDOT-FMCSA testing contrary to 49 CFR, Part 382 and/or Part 40. The motor carrier or owner/operator is ultimately responsible with ensuring the Consortium they select is preforming testing functions as per 49 CFR. I cannot honestly recommend any trucking company use their services.

June 2, 2018
Unprompted review
Rated 1 out of 5 stars

These guys are a company that…

These guys are a company that fraudulently advertises themselves as being part of the DOT on paper. There is a footnote on the bottom of their website, but I didn't call them and pay them $240 for being honest on the phone. They are in fact not the DOT, and are slyly selling a MCS-150 processing service as well as a class that is not required to hold a DOT number. Their callers tend to spoof the real DOT phone numbers as well, so be careful of anyone identifying themselves as the DOT Compliance Group.

May 27, 2018
Unprompted review
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