Doug Brady HiFi Reviews 114

I had relaxing long sessions comparing integrated amps and turntables at Doug Brady back in 1987. I did the same this year for a new amplifier. No pressure whatsoever from the staff, 'Take your time, come back again'. They said. A great place to investigate and buy HiFi. Highly recommended.

I’ve used Doug Brady for a couple of distance purchases in the past year (Rega Planar P1 turntable and REL T-Zero Mk3 sub).

On both occasions I have been very impressed with their customer service (order placed online but a follow-up call received next day to discuss the purchase), and next day delivery.

Once again, Doug Brady hifi, Miguel and the team have absolutely delivered. The new Technics SL-1200G running through the V10 into the Hegel H400 and AE Corinium is simply spot on. The Hana SL MkII was an amazing choice the clarity, depth and musicality are just spot on. Huge thanks again, gents, for such a brilliant and truly great service. See you soon for more toys :)

If you’re new or a returning customer from many many years ago like I am, and maybe nervous about getting into Hi-Fi then don’t. Come to straight to Doug Brady. The team here will make you feel at ease straight away. They are very knowledgeable & very passionate about all aspects of Hi-Fi & will be more than happy to talk all things Hi-Fi. I'm a little out of the area of Warrington but it's worth the travelling. Good coffee too.
Over the last few months I've bought a pair of speakers, Streaming Pre-Amplifier & Power Amplifier & couldn't be happier with the help & service from Doug Brady's.

Another good shopping experience with Doug Brady.
I ordered the Mission 778 CDT player on 19th February and received it the next day. Very pleased with Mission cd transport. Matches perfectly with Mission's 778X amplifier I also bought from Doug Brady a while ago. Excellent build quality and sound for the price. It won't compliment bad recordings, but good ones sound absolutely lovely. For the price, in my opinion, it's a steal. Thanks again to the people at Doug Brady. Great service. Cheers. Steve Attwood.

I visited Joseph at Doug Bradys and he sorted out my issue with my Apple Ipad with Tidal app for my Naim Hi Fi. I am pleased with Joseph's help.

Just like to thank you all for your fantastic support in getting me set up with my mission stack and minuet speakers I am over the moon with this set up thank you so much Roger, Sam & Jon and the rest of the team what an absolute pleasure doing business with you all.

I will definitely do more business in the future highly recommended beyound words no stress or hassle absolutely brilliant from start to finish I am so glad I had chosen doug Brady hi fi
5 star all the way thank you again

Awful company to deal with, initially delayed then spoke to Jospeh complete idiot, vacant in possession, awful customer care, avoid this company, zero trust, I was about to blow a load of dosh on a system as they advertise most of the equipment I’m interested in, I thought I’d test the water and see how they reacted to a simple sales task, I’ve got zero confidence. A mess to deal with, slight attitude and was supposed to call me back, he’s excuse is he completely had forgotten.

Wow!!!! What a company what a service from start to finish first class service product, why can’t all companies be like this, would highly recommend. First class.

I ordered a Lateral Audio Cadenz hi-fi stand from Doug Brady. This was duly delivered by DPD with no problems.
It was assembled later that day. Instructions were clear and easy to follow. The unit is a top-quality piece of furniture. It looks superb in the lounge.

The service from Doug Brady was excellent in all aspects from start to finish. The company even telephoned me, after I placed the order, to double-check what components I intended to place on the stand to ensure compatibility. A very nice touch and typical of their first-class customer care.
Dave L, Lancashire

I needed advice, I had a 50 year HiFi that I'd inherited and I knew it was probably past plausible resurrection for daily use, and not of collector interest. I needed to talk through the situation with someone who knew what they were talking about, would know the names of the kit I had, know the capabilities. Someone who wouldn't waste my time immediately trying to sell me the latest and greatest fashionable unit.

The Guys at Doug Brady kinda knew from my opening sentence, I was open, I was unlikely to be investing heavily, but they still offered me expert and kindly advice about what my best path was with my sentimentally valuable, but technically obsolete kit. This, to me, is the mark of a real expert. Someone who is not solely focused on the sale, but in helping customers and maintaining a deep knowledge of obscure equipment that they are willing to share. Someone who has the community in mind, not just the customer.

Thankyou!

I would like to say a huge thank you to Miguel at Doug Brady for his fabulous customer service he was friendly, very knowledgable and extremely helpful, his patience and ability to guide me through the various products and options was very much appreciated and if I were ever to considering any further audio advice or purchases I would definitely seek out Miguel and the Doug Brady guys, so keep up the good work.

Great experience at Doug Brady hifi.
Just wanted to say the above as not often you go buy something and get an honest very knowledgable proffesional no pressure experience ,really impressed by these guys and would'nt hesitate in recommending them ,i shall return and buy from them again
Ian Bell

Great experience in buying my new WiiM streamer and Amp.
They honoured a price that was discussed during Amazon Prime days and delivered it, well packaged to Scotland with no additional charges.
Thanks guys this is how customer service should be.

Great service, staff polite and helpful product in stock and deliverd next day.

I was seeking advice ovef and upgrade on a very tight budget. Their advice was fantastic and nog pushy for a quick sale i would wholeheartedly recommend them

I have been using Doug Brady for 40 years, took my original Llyn Axis deck for service and new cartridge, once again fantastic service from Andrew. If you’re serous about your music I would highly recommend the guys there, extremely knowledgeable with years of experience. Ian Paton-Smith.

I’d been looking into upgrading my 2 channel listening for a while and needed a new amplifier. I’d done some reading around and had settled on a couple of options to pursue. John and Sam were extremely helpful in talking through the pros and cons and helped set up a demo to check out the two options at a time that suited me (I’m not local to the shop).
Having made a decision they also facilitated delivery and sorted out a trade in at a very reasonable price. I’m very grateful to them and Doug Brady as a business for enabling me to move to a system that is, albeit still new and bedding in, absolutely great.

I can not comment on a purchase experience from this company,I have had service and repair work carried out. I personally found there service excellent . Andrew who carried out a service and repair to my Thorens turntable was second to none. His knowledge of turntables in general was exceptional. His quiet soft spoken informative approach was very welcome. Unfortunately they lacked the correct equipment to repair my Mark Levenson and forwarded them on to a third party at no charge. My experience has been definitely a positive one . Thank you.

Will never use doug brady again, ordered a rega io amp online,never stated it was out of stock,next day had an email from dpd saying my order was going to be handled by them ,5 mins later another email saying my order had been cancelled. Rang doug brady to find out what was going on ,they said unfortunately they were out of stock but would be receiving more from rega in a few days. Rang back after a few days spoke to Rich he assured me he had spoke to rega personally and that they would receive the amp at the end of April and he promised me he would ring me next day, that being the 1st of May, to let me know if they been delivered. He didn't ring me had to ring them ,but this time I was put through to the warehouse and was told it would be another week before they would have the amp.
Don't like being lied to.