Douglas Allen Reviews 

I am so very impressed with the outstanding service that Joanna Martin from Douglas Allen (Basildon) has provided me with. First class professional help & support in renting my properties. Joanna is highly competent & exceptionally knowledgable in her field. Honestly can’t praise her enough. I am so happy with the work that Joanna has carried out on my behalf. Very commendable indeed.

Just bought my new property with Douglas Allen had the pleasure of Caroline dealing with my sale nothing was too much trouble always accommodated when I needed xtra viewings and answered all my questions was a pleasure and smooth transaction of buying a property

Hi we had a lovely hostess which her name is Luisa she was great she was probably she was :-) she showed us every single thing in the flat what is needed from us and everything else she was great and her job and she was professional well done to see you and definitely because of her we recommend this company Basildon

We are in the process of selling our property and really appreciate the customer service from all at the branch and thank Ian White for the initial introduction and always keeping us updated.

Douglas Allen have been incredibly helpful in finding suitable tenants for my rental property. Great communication throught the process and very professional. A special thank you to Joanna Martin who was fantastic.

I am sangeeta and I had an appointment to view a property at 137 Regent house,Brentwood Essex at 4 pm on 18 Feb. I reached there on time but when I reached there , there was no representative at property to attended visitors and 137 house that was mentioned in mail from their team was not there in entire building it was up to 136 apartments only in that building. We called multiple times at give number in the mail but didn’t provide any support, every time new person pickup the call with some random wrong information with great believe . It was really wired dealing in such situations in which authority who provided that information you on mail itself saying that they don’t know any details on same .
I would not recommending anyone to trust their team just on their mail or any kind communications first time , you should confirm things with them multiple times in written.

I would not recommend this company even if you are desperate to sell your property.
They approached me to list my property and when I said the price that I want is £345K for a new build 1 bed flat 77smq on a main road, they suggested that I am not going to achieve even £300K. This is even less than what I paid when I bought the flat in 2019!
They are just looking for an easy sale without much effort.
Also, they keep suggesting their mortgage adviser who is apparently working in their branch through a partnership as the best specialist in the area. When I had a chat with her and mentioned that I used L&C mortgages before, she said that "they are not that good, don't they", well they are actually amazing and FREE. When the sales agent spoke with me it sounded more like he tries to sell this lady's services than helping me to sell my flat.
Honestly, this is a horrible and very stressful experience, especially for a first-time seller, who is trying to make their next move.

We recently started our search for our new home in or near Woodford Green and have seen a few houses with different estate agents.We were recently contacted by Joanne Cark of Douglas Allen, Woodford Green branch. She was very pleasant, efficient and totally professional and arranged a viewing for us on 11 Feb 2023. It was indeed a pleasure to meet her along with the very pleasant vendor. Joanne was as expected brilliant and was able to give us all necessary details regarding the house in question. She was very efficient, friendly and helpful. We are certain that based on our needs, she will find the house commensurate to our needs. We look forward to having more interaction with her.
Thank you Joanne.

Had to get important paperwork witnessed and signed for the sale of my late brother’s house.
Went in to Douglas Allen Barkingside. Their manager, Andy Dumas signed my paperwork. He was very friendly and helpful.
Dealing with my late brother’s estate has not been an easy journey.
I greatly appreciate all the help received from Douglas Allen in Barkingside.

Douglas Allen have been amazing at helping me and my partner out on buying our first home. We can’t thank Anthony and Samuel enough they have been a massive help in our journey. We have been supported all the way through if we ever needed to ask any questions either one would help us out and be at the end of the phone. We would highly recommend.
Thank you so much!

The help and advice obtained from Phebi at Douglas Allen Wickford branch, and her patience. They follow up and support. Great service. Highly recommended.

I am very happy to leave positive feedback for sales agent Aleisha, in the Walthamstow branch of Douglas Allen. She’s been my main point of contact, for the company in arranging a viewings, leading to a potential purchase. She has been an absolute delight to deal with. I found Aleisha to be both professional and polite. Aleisha is a credit to the branch, and no doubt will continue to succeed in her career. Overall I’m very happy with the service given by Douglas Allen, Walthamstow, and look forward to any further contact from them in the future.

We recently enquired about renting out a property to which the team responded quickly booking a face to face home appointment. We received
such helpful , straight forward, balanced , realistic and factual information from Joanna , a member of the team. We had felt quite overwhelmed by the process however she brought clarity and calmness to the process.

Joanna and Jodie help me immensely in letting our property. Interviews and viewing were quick and letting process ran smoothly after viewings. I would recommend using Douglas Allen again.

100 stars for both Arbaz and Hasan 😊 Top agents in the UK! Arbaz has been absolutely amazing in helping us secure our dream home. Honestly these guys are just the best peoples agents ever. They dont think of you as a number but a person, they are extremely polite courteous and treat your transaction as if it was their own. Arbaz cant thank you enough...you are a peoples agent always keeping your promise and getting back to us promptly with any questions we may have had....you are in our eyes thes best estate agent in the UK. Your proffessionalism and patience and determination to help us secure our dream home will ALWAYS be remembered and definately we will let people know of you and to only go to you as they wont be let down. what a wonderful journey it has been. Thanks Arbaz and team!!!!!!

Bill, at the Basildon Branch has given great recommendations based on my criteria and advised me well.
Excellent Customer Service
Would recommend!

I used the Hornchurch branch, Their manager David said all the right things and then delivered very little even going as far as outright lying to us about how the market properties resulting in us having to sell at a lower price than we could have got earlier. No responsibility taken and simply treat our complaints like an inconvenience, AVOID, AVOID, AVOID

Luke and Ray were excellent in getting my property sold for the price I wanted. I was previously on with another well known (but very inexperienced) agency in the area who were unable to get any offers on my house in 3 months. Within a few weeks of being with Douglas Allen I had a few offers one of which I accepted and successfully completed thanks to these guys. It was a pleasure working with them and would highly recommend if you want experienced, professional and helpful agents. Thanks guys!! Hope to work with you again in the future

David, through his experience put our flat on the market and done all the viewings in one day - his honesty and professional knowledge put us at ease. Chelsey then took over and helped push the sale through even though others made things difficult (ie management companies) - we have used these guys before and would definitely use them and recommend them again.

Jodie and Joanna have been lovely, professional and friendly from the start of our letting process all the way to the end. They answered every question with a quick response time and accommodated any of our requests without hesitation. I highly recommend Douglas Alan if you are looking for a new place to call home.