DPD have a very reliable delivery system. It really helps to receive their SMS saying the time (within a one hour window) that the parcel will be delivered. If that time doesn’t suit it gives you the... See more
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Operating since 1986, DPD is Ireland’s largest dedicated parcel carrier. With the country’s most technologically advanced parcel sortation hub, a new fulfilment centre located right next door and 38 depots throughout Ireland, the DPD fleet collects and delivers up to 100,000 parcels daily. DPD Ireland is part of DPD Group which operates Europe’s largest road delivery network delivering more than 4 million parcels each day. Dedicated to ensuring the customer journey runs smoothly, from dispatch to delivery, DPD has implemented communication solutions that engage with the customer throughout the delivery process. In transit messaging via email, SMS and App provide real time updates at all the important stages of delivery, giving peace of mind and control..website
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Athlone Business Park, Dublin Road, Westmeath, Athlone, Ireland
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Always delivers within time frame given. If not at home it is left in safe place without been instructed.

Reply from DPD Ireland
The delivery itself was made in the specified time that was emailed to me. The package was left at my front door.
I would have given 5 stars but the delivery driver did not knock on my door or ring the bell - I just happened to go out of the front door and the parcel was there. Thankfully the parcel wasn’t stolen.
I got a delivery of four plates from Dunnes and they arrived all broken.

Reply from DPD Ireland
Great friendly service and always arrives within time given

Reply from DPD Ireland
Always on time and in one pieace and right up at my door and lock gate after themselves as I have two dogs who are inside when I know a delivery is coming.

Reply from DPD Ireland
Email says parcel delivered, picture of front door wasnt mine , i had to use google street view to try and find door using location it showed me it was delivered, luckily i found it in a different street

Reply from DPD Ireland
Very quick service, I love they way they give a time slot and stick to it

Reply from DPD Ireland
No issues with dpd in our area. Always arrive when the text says

Reply from DPD Ireland
Any item I ordered was delivered perfectly and on tine

Reply from DPD Ireland
They arrived exactly at the time they had told me.Everything was well organised, and they were very punctual.

Reply from DPD Ireland

Reply from DPD Ireland
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