DPD Ireland Reviews 

201,267
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 21,277 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery service for being incredibly reliable, efficient, and consistently arriving right on time within a very helpful one-hour window. Consumers frequently describe the staff and drivers as extremely polite, professional, and friendly, making every single interaction exceptionally pleasant and smooth. However, some people mentioned that parcels were occasionally left unattended in insecure places or even delivered to the completely wrong address. Reviewers also reported frustrating issues regarding damaged items upon arrival or packages being dropped off without the driver knocking or ringing the doorbell.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, highlighting that shipments are consistently... See more

Staff

Customers had positive experiences with staff, frequently praising delivery drivers for being courteous,... See more

Service

Users describe positive interactions with service, highlighting reliable and efficient deliveries. Consumers... See more

Product

Clients share ambiguous opinions on product and delivery experiences. Some consumers report timely arrivals,... See more

Order

Customers consistently note ambiguous experiences with order processes, reflecting a wide range of outcomes.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

DPD have a very reliable delivery system. It really helps to receive their SMS saying the time (within a one hour window) that the parcel will be delivered. If that time doesn’t suit it gives you the... See more

Company replied

Rated 5 out of 5 stars

I get a lot of parcels delivered by DPD and I never have any complaints.Parcels are always delivered within time stated on txts and emails I get from them regarding delivery.Drivers are always very p... See more

Company replied

Rated 5 out of 5 stars

Dpd have always delivered a reliable, efficient and obliging service for me. They keep in touch about delivery updates and if I am not in at time of delivery the package is left at arranged spot which... See more

Company replied

Rated 5 out of 5 stars

Always excellent service from DPD. Darren our local driver always drops off parcels exactly when says he will, helps with heavy ones and is polite and easy to talk to. Works 6 days a week

Company replied


Company details

  1. Courier Service

Information provided by various external sources

Operating since 1986, DPD is Ireland’s largest dedicated parcel carrier. With the country’s most technologically advanced parcel sortation hub, a new fulfilment centre located right next door and 38 depots throughout Ireland, the DPD fleet collects and delivers up to 100,000 parcels daily. DPD Ireland is part of DPD Group which operates Europe’s largest road delivery network delivering more than 4 million parcels each day. Dedicated to ensuring the customer journey runs smoothly, from dispatch to delivery, DPD has implemented communication solutions that engage with the customer throughout the delivery process. In transit messaging via email, SMS and App provide real time updates at all the important stages of delivery, giving peace of mind and control..website

Welcome to DPD Ireland!

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

201K reviews

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4.6

All reviews

(201,267)

20,297 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Always delivers within time frame given. If not at home it is left in safe place without been instructed.

August 10, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 4 out of 5 stars

Good but could do better!

The delivery itself was made in the specified time that was emailed to me. The package was left at my front door.

I would have given 5 stars but the delivery driver did not knock on my door or ring the bell - I just happened to go out of the front door and the parcel was there. Thankfully the parcel wasn’t stolen.

August 10, 2026
Rated 1 out of 5 stars

Broken plates

I got a delivery of four plates from Dunnes and they arrived all broken.

August 10, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

We would like to look further into this. Can we ask you to send your consignment number and address , with any other details you have about the parcel, and mark for the attention of
Trustpilot, and send to Trust@dpd.ie

Please be assured your query is noted and once a representative is available to action this, they will do so. Sincere apologies for any inconvenience caused by this.

Warm regards
Team DPD Ireland

Rated 5 out of 5 stars

Great service

Excellent service

August 10, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Great friendly service and always…

Great friendly service and always arrives within time given

August 10, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Great delivery

Great delivery

August 10, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Fast

Fast, promt, delivery

August 8, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Always on time and in one pieace and…

Always on time and in one pieace and right up at my door and lock gate after themselves as I have two dogs who are inside when I know a delivery is coming.

August 10, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Quick

Quick, accurate delivery time

August 10, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 1 out of 5 stars

Email says parcel delivered

Email says parcel delivered, picture of front door wasnt mine , i had to use google street view to try and find door using location it showed me it was delivered, luckily i found it in a different street

August 10, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us.

Our sincere apologies for the inconvenience caused.

Your feedback is really appreciated and has been shared with our team to improve our service.

Warm regards
Team DPD Ireland

Rated 5 out of 5 stars

Very quick service

Very quick service, I love they way they give a time slot and stick to it

August 10, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

On time

On time, arrives when they say in the message.

August 10, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Excellent service

Excellent service

August 8, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Excellent service

Excellent service

August 10, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Excellent service

Excellent service. Always reliable

August 10, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

No complaints

No complaints

August 8, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

No issues with dpd in our area

No issues with dpd in our area. Always arrive when the text says

August 10, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Any item I ordered was delivered…

Any item I ordered was delivered perfectly and on tine

August 8, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

They arrived exactly on time

They arrived exactly at the time they had told me.Everything was well organised, and they were very punctual.

August 10, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Delivered on time.

Delivered on time.
Left in safe place at door out of public view .

August 10, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

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