DPD Ireland Reviews 

201,090
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 20,951 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delivery service for its reliability, efficiency, and accurate time notifications. Many people highlight the drivers for being polite, friendly, and helpful, often ensuring packages are delivered safely. The overall service is frequently described as fantastic and efficient, with excellent communication regarding delivery dates and times. However, some customers also noted issues with product condition and delivery practices. A small portion of people received damaged parcels, with some noting that items arrived torn or broken. Others experienced issues where deliveries were not attempted despite being home, or parcels were left in unsafe locations or at incorrect addresses.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many customers consistently praising the... See more

Staff

Customers consistently note positive experiences with staff, frequently praising drivers for their friendly... See more

Service

Customers had positive experiences with service, consistently describing it as reliable, efficient, and fast.... See more

Product

Reviewers highlight ambiguous aspects of product quality, with many customers reporting that items arrived in... See more

Order

Consumers find order experiences to be ambiguous, with some reviewers consistently praising the timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am always glad to see it's DPD doing my delivery as Joe the driver is the best delivery driver we ever had delivering packages. He is so polite & friendly. Always makes sure I get the packages. Alwa... See more

Company replied

Rated 5 out of 5 stars

DPD are the best when it comes to delivery. On the day of delivery they send you a one hour window as to when the delivery will arrive. I've had hundreds of deliveries using DPD and not once have th... See more

Company replied

Rated 5 out of 5 stars

New delivery guy Colm . He is very professional & always has a smile . The texts predicting delivery times are a huge help & they are always accurate which must be a challenge for drivers with tra... See more

Company replied

Rated 5 out of 5 stars

DPD delivers to me on a regular basis. Their level of communication with me regarding a deliver date and time with the option to choose a pick up point, is ideal and so well planned and thought out. I... See more

Company replied


Company details

  1. Courier Service

Information provided by various external sources

Operating since 1986, DPD is Ireland’s largest dedicated parcel carrier. With the country’s most technologically advanced parcel sortation hub, a new fulfilment centre located right next door and 38 depots throughout Ireland, the DPD fleet collects and delivers up to 100,000 parcels daily. DPD Ireland is part of DPD Group which operates Europe’s largest road delivery network delivering more than 4 million parcels each day. Dedicated to ensuring the customer journey runs smoothly, from dispatch to delivery, DPD has implemented communication solutions that engage with the customer throughout the delivery process. In transit messaging via email, SMS and App provide real time updates at all the important stages of delivery, giving peace of mind and control..website

Welcome to DPD Ireland!

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

201K reviews

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4.6

All reviews

(201,090)

20,088 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good notification

Good notification, precise timing window, very pleasant delivery person. Overall reliability

August 6, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

On time, no issues

Arrived on time, no issues

August 5, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 1 out of 5 stars

Can only trust ye with small items

Can only trust ye with small items, either this sometimes will be left outside the door without ringing the doorbell.
Big bulky ones heard a lot of excuses not to be delivered. One time was lost (wouldn’t know if tried to be delivered or not) didn’t contact us to let us know what have happened. One time I think maybe was waiting for others to be delivered in same time as ours (which is fine if there’s communication)But then website saying delivery takes only 5-7 days. Sorry but everytime I order online I’ll make sure to look who’s delivering my items and preparing myself when I know it’s DPD. Sorry had mostly bad experience with ye.

August 4, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us.

Our sincere apologies for the inconvenience caused.

Your feedback is really appreciated and has been shared with our team to improve our service.

Warm regards
Team DPD Ireland

Rated 5 out of 5 stars
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Great delivery service

Great delivery service, no issues

August 4, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

The latest delivery was delivered to a…

The latest delivery was delivered to a business address but we regularly have home deliveries and never have any issues.
Both drivers are our regular drivers and are great. Quick delivery as well.

August 6, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Gary is an excellent delivery driver so…

Gary is an excellent delivery driver so courteous for every delivery.

August 6, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery. Excellent service and good communication re delivery times.

August 4, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Delivery guy

John is so nice and friendly while also been professional .

🙂

August 6, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Thanks Kevin ☺️

Can’t rate Kevin high enough (delivers Kildare/Allenwood area) he always tucks our package away safely if we are not in and is careful with the packages.
He has been delivering years to us and always friendly and chatty. Thanks Kevin

August 6, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Usual guy and he’s v good

Usual guy and he’s v good

August 4, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Sean is a gentleman.

Sean is a gentleman.

August 6, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Great prompt delivery

Great prompt delivery

August 6, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Prompt delivery and parcel arrived in…

Prompt delivery and parcel arrived in one piece. Very reliable company

August 5, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Excellent service as usual

Excellent service as usual

August 4, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Perfect Birthday Delivery

Excellent communication for each stage of the delivery and a photo of the package on the doorstep! Most importantly, the delivery was on time for my daughter's birthday.

August 5, 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

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