Dream But Do Not Sleep Clothing Reviews 212

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Extremely talented creative director who never fails to whip up exciting, ahead of the curve graphic designs for his product. His recent drop is my favourite yet and all the new blanks have levelled u... See more

Rated 5 out of 5 stars

I ordered something during the Black Friday Sale and paid for the express tracked delivery. My order didn't arrive within the specified time and I hadn't been given a tracking code. I contacted custom... See more

Company replied

Rated 2 out of 5 stars

Haven't Received my order. I had order a fleece about a week ago and I still havent received it. I used the online messaging service on the website and never got a response. My order says "shipped" on... See more

Company replied

Rated 5 out of 5 stars

down under i was expecting it to take a while to arrive from the uk, however shipping was just under 2 weeks and came with a complimentary sticker pack! clothes (for women esp.) are oversize so i sugg... See more

Company replied

Company details

  1. Streetwear Store

Information provided by various external sources

Max left college to start his own streetwear clothing brand; Dream But Do Not Sleep. Taking inspiration from geometric patterns and colourful California-style graphics, him and his team print and embroider all of their own stock in their South London studio, using Direct To Garment (DTG) printers and Industrial embroidery machines.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

212 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best in the game

Extremely talented creative director who never fails to whip up exciting, ahead of the curve graphic designs for his product. His recent drop is my favourite yet and all the new blanks have levelled up in terms of quality and comfortability. I absolutely love this brand ❤️

April 2, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Save your money, buy a better hoodie!

Ordered a DBDNS hoodie off of Asos for £55. My reason for purchasing was because the hoodie itself had an ok design (simple logo on the front) but the fabric and the quality looked like it was comfortable (from the pictures).

However, when I received my hoodie, I was very disappointed. It's a very AVERAGE hoodie. Nothing special about it. When I pay >£50 for an item, I expect good quality material and it to be comfortable. This hoodie did not have that. I bought a large and it was far too tight. Most disappointingly though was the poor embroidery on the logo. It was not done well and gaps where you can very clearly see the hoodie fabric.

I am returning my hoodie 100%. This brand is not big enough to charge £55 for a hoodie and provide such a poor quality item. I was likely paying a cost of upwards of £25 for just "brand name".

Save your money. Or, DBDNS should reduce their prices.

January 26, 2024
Unprompted review
Rated 5 out of 5 stars

Nice quality

Nice quality, fast delivery even to Denmark. Could not be more happy. and tax was prepaid so no unexpeted fees. Very nice

July 21, 2022
Advertisement
Rated 1 out of 5 stars

Extremely slow shipping

January 10, 2022
Dream But Do Not Sleep Clothing logo

Reply from Dream But Do Not Sleep Clothing

Hey!

Thank you for taking the time to leave us a review.

We were closed over the Christmas break which is when you placed your order. We shipped your order on the first day back in the studio which was 4th January.

I've checked the tracking and can see that your order has still not arrived which is beyond the expected delivery time. We use Royal Mail for UK deliveries who are normally very reliable, however all couriers have had a lot of issues with staff shortages due to Covid-19 and increased volumes over the Christmas period which has led to delays.

Some orders have gone through no problem, and others have taken weeks to be delivered. It's completely down to the capacity and backlog of each depot.

It is as frustrating for us as it is for you that orders are taking longer to be delivered at the moment, but we hope you can understand that this is due to the pandemic and is unfortunately out of our control.

We are expecting Royal Mail to be back to normal in the next few weeks which is when you can expect standard UK delivery to return to 2 working days.

We are going to email you with tracking information for your order so you can keep an eye on it.

Advertisement
Rated 5 out of 5 stars

Lit stuff and lit support

Crazy Styles for raving culture.
Support was lit, even writing me an email when my item was back in stock ( i didnt even ask to remind me just asked when it will be available again).
One of my favorite brands.

December 15, 2021
Rated 3 out of 5 stars

Shipping want great as well as buying…

Shipping want great as well as buying experience. I was expecting for a better quality at this price point

December 13, 2021
Dream But Do Not Sleep Clothing logo

Reply from Dream But Do Not Sleep Clothing

Hey!

Thank you for taking the time to leave us with a review.

We're sorry to hear that you weren't happy with your order and the shipping experience. Your order was delivered within the delivery aim stated on our website and you should were sent an email with the tracking information.

Can you provide us with some feedback as to what wasn't great about the buying experience? We are always looking to improve the customer experience.

Thank you and have a nice day!

Rated 5 out of 5 stars

Very quick delivery

December 13, 2021
Dream But Do Not Sleep Clothing logo

Reply from Dream But Do Not Sleep Clothing

Hey!

Thank you for taking the time to leave us with a review. We're glad to hear you're pleased with your order!

Strictly positive vibes from Catford, SE London.

Advertisement
Rated 5 out of 5 stars

5 Stars

Great quality!

December 11, 2021
Dream But Do Not Sleep Clothing logo

Reply from Dream But Do Not Sleep Clothing

Hey!

Thank you for taking the time to leave us with a review. We're glad to hear you're pleased with your order!

Strictly positive vibes from Catford, SE London.

Rated 5 out of 5 stars

Excellent service worthy of acclaim.

Service that does all that is asked of a good supplier correct high quality item delivered when promised.

December 10, 2021
Dream But Do Not Sleep Clothing logo

Reply from Dream But Do Not Sleep Clothing

Hey!

Thank you for taking the time to leave us with a review. We're glad to hear you're pleased with your order!

Strictly positive vibes from Catford, SE London.

Rated 3 out of 5 stars

Just took a while :/

November 4, 2021
Dream But Do Not Sleep Clothing logo

Reply from Dream But Do Not Sleep Clothing

Hey Rupert,

Thank you for taking the time to leave a review.

I can see that your order was shipped on the same day that we received it, however delivery did take longer than usual with this order. It reached Australia quickly, but the local courier took a week or so to deliver the parcel once it had cleared customs. Usually Australia reliably takes 5-10 working days for delivery, but there can be delays from time to time.

If you have any further questions or problems with your order feel free to email info@dreambutdonotsleep.com and we'd be happy to assist you further.

Strictly positive vibes from London.

Rated 1 out of 5 stars

No service

No service, bad products. Never again such trouble!

November 3, 2021
Dream But Do Not Sleep Clothing logo

Reply from Dream But Do Not Sleep Clothing

Hey Clausi,

Thank you for taking the time to leave us a review.

Your order was shipped and delivered within the estimated delivery time.

We've had an email from you saying that you'd like to return your order. You can return your order from your local Post Office. We don't currently offer free international returns.

If you require any further assistance with your order feel free to email us on info@dreambutdonotsleep.com and we'd be happy to assist you further.

Many thanks

Advertisement
Rated 3 out of 5 stars

Not happy about having to pay for…

Not happy about having to pay for tracking when only two tracking information comments were given I have never heard of paying for tracking

October 30, 2021
Dream But Do Not Sleep Clothing logo

Reply from Dream But Do Not Sleep Clothing

Hey Cindy,

Thank you for taking the time to leave us a review.

We offer free international shipping for orders of £100 or more, however as you spent less than this there was a delivery charge. Shipping to Canada from the UK is expensive and we charge less than what it costs us.

We also prepay customs, duty and taxes to all orders we ship to Canada which is included in the retail price.

I've checked the tracking and there are regular updates as your parcel moved through the network.

If you require any further assistance with your order feel free to email us on info@dreambutdonotsleep.com and we'd be happy to assist you further.

Many thanks

Rated 3 out of 5 stars
Dream But Do Not Sleep Clothing logo

Reply from Dream But Do Not Sleep Clothing

Hey,

We removed Switzerland from our website as it was costing us over £32 per parcel which meant we weren't making money shipping there.

We have since added Switzerland back into our list of delivery countries and increased the shipping cost to reflect what it costs us. The charge for delivery to Switzerland is £29.99 per order or free when you spend £200.

If you require any further assistance with your order feel free to email us on info@dreambutdonotsleep.com and we'd be happy to assist you further.

Many thanks

Rated 5 out of 5 stars

Great website

Really good quality. Delivery time as promised on website.

October 14, 2021
Dream But Do Not Sleep Clothing logo

Reply from Dream But Do Not Sleep Clothing

Hey,

Thank you for taking the time to leave us a review and we're glad to hear you're pleased with your order!

Strictly positive vibes from London.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look