DriiveMe Reviews 

2,954
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 183 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, making interactions pleasant and efficient. The overall service is frequently highlighted as easy, smooth, and stress-free, with clear communication throughout the process. Many consumers also noted prompt and reliable payment transfers, contributing to a seamless user experience. However, some customers noted concerns regarding staff professionalism. A few people mentioned drivers were perceived as unprofessional or made questionable claims about vehicle condition during inspections, such as inaccurate damage assessments or meticulously detailing minor scratches.

What people talk about most

Staff

Users describe positive interactions with staff, frequently praising their professionalism, efficiency, and... See more

Service

People report positive experiences with service, often highlighting the efficiency, professionalism, and... See more

Customer service

Clients share ambiguous opinions on customer service, with many praising the excellent communication and... See more

User experience

Customers had positive experiences with user experience, describing the whole process as smooth, easy, and... See more

Payment

Consumers find payment to be a positive experience, with many reviewers highlighting excellent communication... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had constant communication from Michael G. before, during, and after the sale of my car. There was a last minute change in plans for which Michael G kindly accommodated with no complaints despite th... See more

Rated 4 out of 5 stars

Ceejay came to collect my car and take. After completing a thorough appraisal and a test drive, and liaising with the recipient of the car, and also addressing some issues, the money was paid into m... See more

Rated 4 out of 5 stars

The company had to cancel the 1st appointment because of the ill health of the original representative. These things happen but I’d taken a day off work so I was a little annoyed. They rearranged the... See more

Rated 4 out of 5 stars

Fuzz facilitated a car purchase. He was professional good time keeping and communication. A smooth situation


Company details

  1. Leasing Service

Written by the company

Rent a car or a utility for € 1. Everything is included: mileage, 24 hour rental and insurance all risks. Town car, sedan, sport, MPV, utility... Rent one-way for 1 euro.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(2,954)

201 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top draw customer experience

DriiveMe Driver Fuzz providd a very professional and customer focused experience. Fuzz is a great communicator, infectious, pleasant, knowledgeable and friendly. Vehicle inspection process and related aspects was conducted respectfully and also smoothly. I sincerely, hope our paths cross in the not too distant future.
Best wishes
Mark Townsend (Mr T)

July 28, 2025
Unprompted review
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Rated 5 out of 5 stars

Fuzz was an absolute star

Fuzz was an absolute star! He helped us through the journey as it was our first time. Explained the process very well and we felt totally at ease with the transaction.
Thoroughly recommend this process and be lucky and get Fuzz.

July 25, 2025
Unprompted review
Rated 3 out of 5 stars

Faisal / Fuzz was a lovely chap

Faisal / Fuzz was a lovely chap, very thorough, explained everything and very pleasant to deal with. He did have a long way to come and it must be difficult getting trains and taxis. He did keep me updated but I had to wait a long time for him to arrive. Overall, good though.

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

Great professional service with Fuzz

Fuzz was fantastic. He was courteous and upfront, gave a good indication of the service he provided and what to expect, was approachable and didn't once give me reason to question his professionalism or quality. When he was a little later than expected because of traffic and previous handover delays he was apologetic and again upfront about the situation.
Would definitely use his services again and glad we used Driiveme.

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

Faisal / Fuzz

Faisal / Fuzz was friendly, professional, polite, and thorough with the whole process. Fuzz will make the process as painless as possible and talk you through the steps needed to complete the transfer and sale.

July 15, 2025
Unprompted review
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Rated 5 out of 5 stars

Top Marks!

Ceejay was great - he arrived exactly when he said he would and walked us through every step of the process. He was very friendly and a pleasure to deal with. I’ve never sold a car privately before but will definitely do so again following my experience of using Carwow and DriiveMe. Great service.

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. On the day of, and day before, collection Fuzz kept me fully up to date and explained the process clearly.
He was thorough in the inspection of the car and very fair. Above all he was a nice guy and a pleasure to deal with. Thanks Fuzz.

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

Very happy seller

The driver Fuzz was extremely polite and very professional. He took multiple pictures of my car and was respectful in his inspection. Fuzz explained the whole process clearly, guiding me through the sale process. Would happily use this service again. Thanks Fuzz. So nice to meet you.

July 7, 2025
Unprompted review
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Rated 2 out of 5 stars

Beware of issues

Beware. This company lists cars that are privately owned and might not be mechanically sound. They do not require the owner to give the year and mileage of the car. There is no explanation of who wants the car delivered to whom and why, there's just two addresses. (My pickup address changed from some unknown spot in a large mall to a nail salon in the suburbs. I was told by the owner to pump up the tires with the pump he keeps in the trunk, before I could drive the car, since they go flat after "a couple of days" and to ignore the warning light. Although the car was "nearly new", it had just had an oil change.). This company makes no arrangements for roadside assistance. They are opaque about making refunds in the event of maintenance issues or breakdowns. Upon reserving a car, this company immediately charges your credit card with the entire amount of the fees, including optional large excess fees for keeping the car longer than 24 hours (100eu/day) and insurance (50eu), before you have a chance to check out the car, so there's a significant amount to be refunded. They did refund me, but it's not clear whether that was company policy or due to my earlier terrible review. They said the funds were a deposit and had only been "a bank imprint" but it looked like a charge to me. If they do agree to refund on cancellation, they charge the cancellation fee of 9 EU, but due to the extremely bad experience I had, they cancelled that as well.

July 7, 2025
Unprompted review
Rated 5 out of 5 stars

Clifford was excellent

Clifford was flexible, kind and very helpful. No pressure, disputes or issues at all. Selling my car this way was daunting but Driiveme made it easy and secure. Highly recommended.

July 3, 2025
Unprompted review
Rated 5 out of 5 stars

First Time User

Faisal arrived promptly as pre advised- a very pleasant individual who walked us through the whole process making it a very simple experience- would definitely use again when required

July 3, 2025
Unprompted review
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