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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, perfect fit, and competitive pricing. Many highlight the ease of ordering and the efficiency of the delivery service, often noting that items arrived quicker than expected. The overall consensus points to a highly satisfying purchasing experience, with many consumers recommending the company to others. However, some customers also noted issues with delivery, including delays or items going to the wrong hub. A few reviewers experienced problems with product fit, where items did not match their car as described, or had difficulty with assembly instructions. There were also isolated instances of retaining clips breaking or concerns about the material of rubber mats.

What people talk about most

Product

People report positive experiences with product quality and fit. Customers frequently praise the excellent... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast and efficient... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the exceptional quality of... See more

Price

Reviewers mention positive feedback about price. Customers consistently praise the competitive and affordable... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy to order online and model description and boot position very clear. Nat had no smell and despite arriving rolled up it quickly flattened out. Fitting was easy and it fits better than th... See more

Rated 5 out of 5 stars

This company sets the standard for customer service - nothing short of exceptional Ordered roof bars couple of years ago. One endcap fell off during wash I think Tried to order replacement caps - D... See more

Rated 5 out of 5 stars

Ordered a rear boot mat for a new Kia Sportage. Arrived within 2 days of ordering and is a great fit. Initially I thought it wasn’t right as it didn’t have the extended side pockets and also had cut... See more

Rated 5 out of 5 stars

Having been badly let down by another supplier, I ordered a Boot Liner for my car early Thursday afternoon. Dispatched same day and delivered today, a little over 48 hours from ordering. Fits pe... See more


Company details

  1. Car Accessories Store

Written by the company

DriveDen is a leading UK retailer of custom-fit and universal car travel accessories including; roof bars, roof boxes, car bike racks, dog guards, car mats, rubber boot liners, ice scrapers and much more. So whether you're looking to protect your new vehicle or equip your SUV for your next getaway, DriveDen will have the tailored essentials you need to get road trip ready.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very happy

Very happy. I had a couple of issues of my own making and they were able to sort me out. Nice people.

February 9, 2026
Unprompted review
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Rated 5 out of 5 stars

Ordered a boot liner

Ordered a boot liner it was so easy to find the one that fit properly, it was delivered within 48 hours and is great quality. Fantastic service.

February 18, 2026
Unprompted review
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Rated 5 out of 5 stars

Great quality item

Website was clear & ordering was easy, especially liked the fact that you could put in car registration & all correct fitting items shown. Delivery was quick &
boot liner was good quality & a perfect fit.

February 7, 2026
Unprompted review
Rated 5 out of 5 stars

Product excellent

Product excellent, good value and easy to install using supplied video.
Problems with delivery company but DrivDen kept me updated.
Would recommend.

February 6, 2026
Unprompted review
Rated 4 out of 5 stars

Bought two dog guards for cars

Bought two dog guards for cars. Both fitted well and were of good quality. Helpful video provided easy installation instructions. The delivery company failed to deliver on two days which is why I didn’t give 5 stars. Not DriveDen’s fault and they did contact the delivery company to find out what had gone wrong.

February 5, 2026
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Rated 5 out of 5 stars

The delivery and packaging very good,

The delivery and packaging very good,
The rubber car mats fit fabulosly in my CRV,
I rang Neil as I wasn't sure about the twist and turn, he was so kind and helpful.
I am so pleased with my purchase and service.⭐⭐⭐⭐⭐

Thank You. 🤗🤗

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Had a small problem with delivery as my…

Had a small problem with delivery as my item went to the wrong hub meaning it was a couple of days later than expected. However, once I had emailed DriveDen I was reassured it was on its way. Thank you, Neil, for the updates. I’ve yet to install the dog guard in my car but it seems of good quality and well made. Overall, pleased with my purchase.

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

Spot on

I’ve bought quite a few sets of car mats from Driveden over the years ; always good quality, best value and arrive quickly. Spot on.

February 2, 2026
Unprompted review
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Rated 5 out of 5 stars

Bootmat for 2026 Kia EV3

Very easy to order online and model description and boot position very clear.
Nat had no smell and despite arriving rolled up it quickly flattened out.
Fitting was easy and it fits better than the kia one looked in the dealers.
Looks excellent quality.
Fast delivery.
Very happy and highly recommended

January 29, 2026
Unprompted review

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