Driveway Reviews 4,413

Super nice and always keeping me updated and told me everything I need to know about the car and the process definitely would use driveway again and hopefully it’s Dante who delivers it again cause he was great

The process was super easy and the customer service was excellent

NEVER AGAIN! The communication is horrible; you talk to someone different every time and the process is VERY bumpy. They sold me a car with BAD BRAKES. When I say bad, you can barely drive the car. I called and emailed and texted and sent pictures and TWO estimates from licensed mechanics and they refused to repair them, and it was within the 7-day window of purchasing the car. NOW I have to spend my time filing complaints with various consumer agencies and speaking with an attorney to get my $1,000 brakes repaired.

They are very good

Thad was just Awesome! The online buying experience was so easy and just a smooth professional buying experience.

Had an absolutely amazing buying experience with Jaz. I visited the dealership where the vehicle was located to make a purchase. They stopped trying after two denials and told me it wasn’t going to happen.

Frustrated, we decided to see if we would get a different answer through Driveway. I’m pleased to say, Jaz worked tirelessly to find a way to get an approval. She also helped coordinate with the local dealership so we could save the shipping and pick it up in person sooner.

In the future I will reach out to my sales rep the next time I’m in the market for a new vehicle!
Thanks again, Jaz!

From start to finish, I had an amazing car-buying experience at Driveway. The entire process was incredibly easy, convenient, and stress-free. Shopping online was simple, with a great selection of vehicles and clear, detailed information that made it easy to find exactly what I wanted. The customer service team was excellent—friendly, responsive, and helpful every step of the way. They answered all my questions quickly and made sure I felt confident throughout the purchase. The buying process was smooth, transparent, and much easier than the traditional dealership experience. I truly love my new car and couldn’t be happier with my experience using Driveway. If you’re looking for a hassle-free, reliable, and enjoyable way to buy a car, I highly recommend Driveway! had an outstanding experience working with Jibril Hagood-Henry at Driveway. From beginning to end, Jibril was professional, knowledgeable, and incredibly helpful throughout the entire car-buying process.

He made everything feel easy and stress-free by answering all my questions clearly, keeping me updated every step of the way, and making sure I felt confident in my purchase. His communication was excellent, and he truly went above and beyond to provide top-tier customer service.

My Entire Experience with Driveway has been Amazing, especially with Nicholas(Nick) & Mireya professionalism & availability. I will definitely purchase again.

The team I had was wonderful and very helpful and answered any questions I had

I called 5/4/26 and spoke to Valerie, at the 855-723-2669 to check on a letter I received to make sure it was ok. Valerie made it so easy to update the information needed. She was a pleasure to talk to and was easy to do. I give Valerie more then a 5 star.....

Very helpful throughout the whole process

Nichols A was awesome, professional, knowledgeable, and most of all personable. He has made this experience a great one. Will be using Nichols A next time I purchase a car.

Thad sales person kept me posted step by step, Felix handled contract phase, Brice was cordinar for transporting he kept us up dated of when it was picked up from dealer ship in las Vegas to Oklahoma. Monica is working on the DMV paperwork transfer of plate and title work hoping that will be finished soon.

She was great.

nicholas a , was very helpful throughout the whole process, he made financing my suv very very easy no hassle.Connection was very great he kept me updated throughout the whole thing. He was very understanding & even gave me advice regarding this suv….

My advisor, Shannon was super nice, very knowledgeable and quite helpful in the whole process. Everything was explained thoroughly even when there was a snag or two she was able to help me with it. She reached out often just to make sure I didn’t have any questions or problems. She made the whole experience wonderful. Now I will start dealing with somebody new on Monday to complete the process. I hope that person is just as great as Shannon was.

Nicholas Armstead was absolutely amazing!!! Very helpful and knowledgeable!!! He is an absolute blessing!!

I am very happy with my new car we bought through Driveway. The price was unbeatable and the customer service was great! I worked with multiple people but they all have their own responsibilities. I would especially mention Jake who is the best of the team! He would reply fast and to the point. He will also give you answer to any question you may have and find a solution to any possible problem. The car we bought was Aryia which is an EV and it is a great car. It was in excellent condition and we couldn't be happier with it. Thank you driveway, you really made the process of buying a car so smooth and stressless! I am never going back to the dealerships 😀

The dispatcher that picked up my vehicle was very thorough in his inspection and was quick and efficient. Everything went smoothly on my end and I would definitely recommend driveway to others based on my experience.

Tried selling my car to them and it was an absolute headache. After I accepted the offer they just stopped responding to me despite telling me a rep would call me to continue the process. Anyways I ended up selling through a larger competitor of theirs that has a way easier process