Droitwichstairlifts Reviews 

7
TrustScore 4 out of 5

4.1

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4.1

Great

TrustScore 4 out of 5

7 reviews

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4.1

All reviews

(7)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic family run company.

I recently had to contact Droitwich Stairlifts due to my stairlift starting to fail. I spoke to Zoe on the phone and explained the issue. She was very understanding and helpful in arranging a technician to call the next day to do a service and replace the failing batteries. The technician (Cam) arrived on time. He was smartly dressed, polite and very competant completing the job efficiently and professionally. I was very pleased with the experience and would definitely recommend Droitwich Stairlifts to anyone for their excellent service.

August 25, 2026
Unprompted review
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Rated 5 out of 5 stars

Amazing customer service!

Amazing customer service, Bradley fitted my lift and was really kind gentleman, talked us through the process and made sure that we were happy with it before he left. Clear communication throughout and a lovely family run business. Would highly recommend.

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

Good service

It’s a small family run business and all the team was so helpful and lovely. They explained everything very clearly and kept me up to date with the whole process.
They were very clean and efficient. Would recommend.

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Incredibly helpful

My mum has a Stannah stairlift and was quoted £325 callout by Stannah for a fault on her lift. I phoned Droitwich stairlifts and the lady talked me through a quick reset process that resolved the issue!! Absolutely delighted!

March 9, 2026
Unprompted review
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Rated 5 out of 5 stars

Very good price

I searched for stairlift suppliers found Droitwich stairlift to be the best price. Most helpful on the phone. Made an appointment to measure up. then booked a fitting date. Simon arrived on time and was straight in fitting the lift 1 and a half hours later the fitting was completed. No mess no problems. A great job all round. I cannot recommend them enough. Brilliant.

October 17, 2025
Unprompted review
Rated 1 out of 5 stars

Customer care

Rang this company today 28 August 2025 had an emergency and thinking because they are local would be able to help me out but was asked if I had purchased my stairlift from them as I had not they were not interested in helping me just about sums up this uncaring world . left me and my disabled wife in distress 😪😪

August 28, 2025
Unprompted review

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