DS Colour Labs Reviews 

998
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 436 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional print quality, vibrant colors, and sturdy packaging that ensures delicate items arrive safely in perfect condition. People also highlight the incredibly fast delivery times and the exceptionally simple ordering process on the website. Many users note that communication throughout the entire process is clear and helpful. Some reviewers were not happy with the final results, noting that several pictures appeared significantly darker than expected or lacked proper color accuracy. A few consumers also mentioned experiencing unexpected delivery delays, missing due dates, or not receiving their shipments at all.

What people talk about most

Product

Reviewers mention positive feedback about product, expressing great satisfaction with the high-quality... See more

Service

Customers expressed great satisfaction regarding the service, frequently highlighting the swift turnaround... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising prompt turnaround... See more

Order

Users describe positive interactions with order, highlighting a very easy and clear ordering process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am an amateur landscape photographer had 8 prints made in Fuji lustre. This paper and DSCL print process has reproduced my images really well. I always calibrate my monitor before finalising my pr... See more

Rated 5 out of 5 stars

Couldn't be better. It's so easy to upload photos from PC, tablet or phone. Choosing finish, size, etc is straitforward. It's not expensive and they keep you informed on progress, and so far they have... See more

Rated 5 out of 5 stars

Incredible! Absolutely first class service. Prints arrived next day and were beautiful. Colour and clarity spot on. Cannot recommend this company highly enough. Really really impressed. Thank yo... See more

Company replied

Rated 5 out of 5 stars

I've always used cheap photo printing sites before but decided to try out DS Colour Labs for printing a couple of bigger photos and the difference in quality is night and day. Their printing brings th... See more

Company replied


Company details

  1. Digital Printing Service

Information provided by various external sources

DS Colour Labs is one of the UK`S leading Professional Online Photo labs. Established in 1954. We offer a huge range of photographic services from Photo Printing, Large format & Fine art printing, Photobooks, Canvases, Acrylics, Aluminium panels, Chromalux Panels, full online and traditional Schools systems, Mounting & Laminating, Usb and Cd products and many other products including a full range of traditional analogue and film processing services including C41,E6 and Black and white processing. Please see our website for our full range of products and services.


Contact info

4.8

Excellent

TrustScore 5 out of 5

998 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 43% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(998)

411 reviews in the last 12 months

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Rated 5 out of 5 stars

I was very impressed with the service…

I was very impressed with the service from DS Colour Labs. The turnaround was remarkably fast, and the print arrived sooner than expected. Colour accuracy was excellent — the finished print matched the file very closely, with natural tones and good depth. They also offer a very strong range of papers, which made it easy to choose a finish that suited the image. The print was carefully packaged and arrived in perfect condition. A very professional service from start to finish.

May 4, 2026
Unprompted review
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Reply from DS Colour Labs

Hi Dean, thank you for taking the time to leave this thoughtful review. It's really great to hear you were impressed with the turnaround time, colour accuracy, and range of papers available. We really appreciate your kind words and support!

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Rated 5 out of 5 stars

DS Colour Labs - First Class

The service from DS Colour labs is always fantastic. I have used them a couple of times and would highly recommend them.
Their communication is always first class and you always know the status of your order. Regular emails are received to update you and delivery is always quick.
The quality of the printing is always first class and the packaging is excellent so the prints always arrive in excellent condition.

May 4, 2026
Unprompted review
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Reply from DS Colour Labs

Hi Keith, Thank you so much for your continued support and kind feedback! It is great to hear you are more than happy with the service overall. Your recommendation means a lot to us, and we look forward to working with you again soon!

Rated 1 out of 5 stars

1 star is 1 too many

1 star is 1 too many. Very disappointed. Image was too dark and lacked colour. I did brighten my image before sending, too co.pensate for my screens brightness.

April 29, 2026
Unprompted review
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Reply from DS Colour Labs

Hi Stephen, We’re sorry to hear you’re disappointed with the results. This isn’t the experience we want for our customers, and we’d really like the chance to look into what’s happened here.

If a print ever doesn’t come out as expected, we always encourage customers to contact us first so we can help. In many cases we can review the file, advise on adjustments, or arrange free replacements where appropriate to make sure you’re happy with the final result.

We’d really appreciate it if you could get in touch with your order details so we can take a closer look and help resolve this for you.

Rated 5 out of 5 stars

Excellent service

Excellent service! Beautiful quality print (great choice of papers). Arrived quickly. I was very impressed with the packaging. So carefully done.

Highly recommend.

April 23, 2026
Unprompted review
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Reply from DS Colour Labs

Thank you so much for your review! It's great to hear you’re happy with the service overall and we really appreciate your recommendation!

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Rated 5 out of 5 stars

Needed a quick framed print for a funeral presentation

I needed a framed large print urgently. I found the site easy to use and reasonable priced. The finished print arrived well protected and almost next day delivery. Good quality and very pleased with the experience. Recommend thoroughly.

April 26, 2026
Unprompted review
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Reply from DS Colour Labs

Hi Ian, Thank you for your kind feedback. We’re really glad we could help get your framed print turned around quickly when you needed it, and that you were happy with the results. We appreciate your recommendation and are pleased the experience was a positive one for you.

Rated 5 out of 5 stars

Great Service

Great service. Clear ordering process. Quality product processed and delivered in record time. Will use again.

April 20, 2026
Unprompted review
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Reply from DS Colour Labs

Hi Shona, That's great to hear. Thank you so much for taking the time to leave a review!

Rated 5 out of 5 stars

Excellent first class service

Excellent first class service. Film developed was great.

March 28, 2026
Unprompted review
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Reply from DS Colour Labs

Thank you for your review! We are very glad to hear your film development ran smoothly, We hope to see you again soon!

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Rated 5 out of 5 stars

Good experience

They were very helpful in deciding what to order and I am very happy with the quality of the result.

April 15, 2026
Unprompted review
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Reply from DS Colour Labs

Hi Michael, We are really glad we could help and it is great to hear you are happy with the results! Thank you for your review.

Rated 5 out of 5 stars

Top quality work it reminded me of Labs…

Top quality work it reminded me of Labs I used 25 years ago when I shot quite a lot of slide film, definitely be using your Lab in future and Slide film again.
10/10😊😊

April 12, 2026
Unprompted review
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Reply from DS Colour Labs

Hi David, Thank you so much for your great feedback! We’re really happy to hear the results brought back memories of your slide film days, that really means a lot. It’s great to know you’re happy with the quality, and we look forward to working with you (and your slide film) again in the future! 😊

Rated 3 out of 5 stars

Not your fault

Not your fault, I forgot to change the profile in PS so while the images are quite dark they turned out too dark, so thats on me but not able to use them so hard to rate.

April 2, 2026
Unprompted review
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Reply from DS Colour Labs

Hi Robert, Thank you for taking the time to leave feedback and for explaining what happened. We’re sorry the images came out darker than expected.

If prints ever don’t come out as intended, we’re always happy to help and, where appropriate, we can reprint orders free of charge to make sure you’re satisfied with the result. If you’d like us to take another look at this order, please do get in touch.

Rated 5 out of 5 stars

Did exactly what they said they would

Did exactly what they said they would, quickly, efficiently and affordably. What more can I say?

April 7, 2026
Unprompted review
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Reply from DS Colour Labs

We love to hear it! Thank you for taking the time to leave your review.

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Rated 5 out of 5 stars

Yet again DSCL come through with flying…

Yet again DSCL come through with flying colours. Offered a last minute exhibition I had but a few days to pull it together. I sent my images to print at 5am with a note asking if it could be completed ASAP. Same day I receive an email saying that it was complete. I'd hoped for my prints before the weekend. Same day is exceptional. Above & beyond the call of duty. I now have more than enough time to produce my exhibition for next week. Thank you guys!

April 8, 2026
Unprompted review
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Reply from DS Colour Labs

Thank you so much for your amazing feedback Alasdair, we’re delighted we could help you get everything turned around so quickly for your exhibition. It’s great to hear the same-day turnaround made a real difference and gave you the time you needed to prepare. We hope the exhibition went well!

Rated 3 out of 5 stars

Simple order was fine, but no comms re larger orders …

I tried DSCL for the first time based on personal recommendation, and placed two orders on the same day. The photos were printed & dispatched on the same day, but over a week later, the photobook order & larger photos I placed have still not been dispatched with no rationale as to why (checked order history).
I have not received any communication, payment has been taken, but I have no idea how long my main order will be.

March 31, 2026
Unprompted review
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Reply from DS Colour Labs

Hi Sarah, thank you for your review. We’re glad your standard prints were dispatched promptly. Regarding your photobook and larger photos, these have a 3–7 day turnaround, and with the recent Easter bank holiday closures, there was a slight delay. We’re pleased to confirm your order was dispatched yesterday.

We really appreciate your patience and hope you enjoy your photo book and prints when they arrive!

Rated 5 out of 5 stars

Very fast and easy

Very fast and easy. Pricing is about right. Packaging was a bit battered and open at the corners but luckliy nothing was damaged.

April 3, 2026
Unprompted review
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Reply from DS Colour Labs

Thank you for your feedback Shaun! We’re glad you found our service fast and easy, and that the pricing worked well for you. We’re sorry to hear that the packaging wasn’t perfect on arrival we’ll review this with our packing team to make sure future orders arrive in better condition. We’re happy everything inside arrived safely!

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Rated 5 out of 5 stars

Fantastic service

Have been using DS Colour Labs for a number of years now, Brilliant service, always a quick turn around and the print quality is fantastic, delivery of prints is always well packaged

April 1, 2026
Unprompted review
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Reply from DS Colour Labs

Thank you so much for your continued support Dean and taking the time to leave a review! It's great to hear you’re happy with our service, print quality, and packaging. It’s always a pleasure to help get your prints to you quickly and safely.

Rated 5 out of 5 stars

Flawless

I ordered late in a Friday night and received my prints on the Tuesday. Prints were done flawlessly and exactly as ordered, colour, hue, contrast and I say this as a professional photographer. Will be using again.

April 5, 2026
Unprompted review
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Reply from DS Colour Labs

Hi Matt, thank you for your great feedback! We’re delighted to hear your prints arrived quickly and exactly as you expected. Coming from a professional photographer, your praise for our colour, hue, and contrast really means a lot. We look forward to helping with your next order!

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