D.T. Brown Seeds UK Reviews 

14,620
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 2,191 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the exceptional quality of the products, highlighting how healthy, robust, and carefully packaged the young plants and seeds always arrive. People also note that the delivery service is consistently quick, highly efficient, and ensures everything reaches them safely without any trouble whatsoever. Some reviewers were not happy with receiving the wrong items, noting that certain shipments included incorrect varieties along with damaged, dry plants. Other consumers additionally mentioned occasional delivery delays, missing components, and poor overall plant condition that negatively impacted their seasonal gardening projects.

What people talk about most

Product

People report positive experiences with product, highlighting that seedlings and bulbs arrive in healthy... See more

Quality

Customers consistently note positive experiences with quality, highlighting healthy plants with strong root... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising exceptionally quick shipping... See more

Order

Customers had mixed experiences with order, often praising the easy ordering process, fast delivery, and... See more

Service

Users describe positive interactions with service, highlighting prompt delivery, easy ordering processes, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The plants were extremely healthy, in good sized plugs, and were packaged in such a way as to keep them safely in their travel containers. I was delighted with the quality. My only complaint - which... See more

Company replied

Rated 5 out of 5 stars

The seedlings I've received have been of very good quality. I've had no failure with anything I've purchased. They arrive at the right stage for planting out. Delivery notifications have been spot on... See more

Company replied

Rated 5 out of 5 stars

Although the young leeks arrived in the middle of a heatwave, we planted them in individual small pots allowing us better control whilst water restrictions continued. When the weather cooled we plante... See more

Company replied

Rated 5 out of 5 stars

The quality of the young plants was good with stong root systems and they have established themselves rapidly. The only downside - and I don’t hold D.T. Brown responsible - was the delivery service. T... See more

Company replied


Company details

  1. Seed Supplier
  2. also in
  3. Garden Center
  4. Mulch Supplier

About D.T. Brown Seeds UK

Written by the company

Established in 1908, D.T. Brown is one of the UK’s leading seed suppliers, with everything you need for your garden or allotment, including vegetable seeds, seed potatoes, onions, garlic, vegetable plants, soft fruit and gardening accessories, which are available to order via our catalogue or online at www.dtbrownseeds.co.uk. We are passionate in providing our gardeners with products that are good quality and value, for them to achieve bountiful harvests at the allotment or in the garden.

Track An Order

If you're waiting for delivery of a D.T.Brown order, you can track its status at any time via the following link: Track Order

D.T.Brown Guarantee

Our customer satisfaction guarantee.

Great care is taken in the selection, production, testing and inspection of all our products and we are sure that you will be pleased with the results. We are happy to guarantee that all our seeds will have higher germination levels than those required by legislation and that our plants and other products will arrive in good condition. Should any of your seed fail to germinate, we will happily provide a replacement packet. If your plants or sundries arrive in poor condition, please notify us within 7 days and we will arrange for a replacement (if possible) or a full refund. In some instances we may ask for photos of damaged plants or products. We regret that we cannot replace or refund products affected by adverse weather conditions, pests or diseases. Statutory rights unaffected.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

15K reviews

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4.4

All reviews

(14,620)

2,148 reviews in the last 12 months

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Rated 5 out of 5 stars

Great product

Great product, great price and prompt delivery.

August 13, 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Growing well

Growing well, looking forward to pick my Christmas cabbages.

September 16, 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Everything was straightforward when…

Everything was straightforward when ordering and good instructions when my plants arrived

September 16, 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Excellent service

Arrived safely in the time frame promised.

September 17, 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

The lettuce plants arrived a lot later…

The lettuce plants arrived a lot later than I expected but in fact this was better timing as I think the heat and drought would have finished them off. As it is I am now growing them in the greenhouse to stop the slugs getting them as now we have loads of rain. An d they're looking great.

September 16, 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Prompt dispatch

Prompt dispatch, all in good shape, easy to order.
Keyboard types its own thing.

September 17, 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 3 out of 5 stars

OK but not a good year

Several plants have died but the ones left are looking good
I probably would not order again at this time of year

September 17, 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review. Please reach out to our customer service team on cs@dtbrownseeds.co.uk and we can look into this for you.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 1 out of 5 stars

Plants never arrived

Plants never arrived.

September 17, 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review. Please reach out to our customer service team on cs@dtbrownseeds.co.uk and we can look into this for you.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 1 out of 5 stars

Plants were totally wilted on arrival

Plants were totally wilted on arrival, only one survived out of the whole packet, will not be using this company again and would not recommend delivery service,

September 17, 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review. Please reach out to our customer service team on cs@dtbrownseeds.co.uk and we can look into this for you.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

I've always been pleased with the…

I've always been pleased with the quality and condition of the plants and seeds I've received

September 17, 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Fabulous quality and price

Fabulous quality and price

September 17, 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Good quality

Items arrived on time, in good condition, and of good quality, establishing well

September 16, 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Reliable and knowledgeable

Reliable and knowledgeable

September 16, 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Very good condition of the plugs

The condition of the plugs was excellent and they are now doing well in the ground.

September 16, 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

The quality of the young plants was good.

The quality of the young plants was good with stong root systems and they have established themselves rapidly. The only downside - and I don’t hold D.T. Brown responsible - was the delivery service. Two out of three packages were delivered to the wrong address - a rather critical error when dealing with live plants.

September 16, 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Pleased with service and product

Easy to order, came when the order was supposed to. Healthy plant vegetables arrived.

September 16, 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 3 out of 5 stars

Delivery of plants went to locker

Beware if you're expecting home delivery! Which is what I thought I'd paid for, and what has happened with previous orders. My plug plants were delivered to an Inpost locker. I couldn't collect for a couple of days - by which time the plugs were in a very sorry state.

September 16, 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review. Please reach out to our customer service team on cs@dtbrownseeds.co.uk and we can look into this for you.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Vveg plantsh winter veg plants

Very pleasedwith winter veg plants. Received in excellent condition and well packaged. I will use this company again.

September 16, 2026
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Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Excellent service all r

September 16, 2026
D.T. Brown Seeds UK logo

Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Well packed

Well packed, good quality.

September 16, 2026
D.T. Brown Seeds UK logo

Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

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