Dungeonland Reviews 

782
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast delivery times, incredibly secure packaging, and the truly vast, impressive selection of roleplaying games available in the online store. Many enthusiastic buyers also deeply appreciate the highly competitive prices and the wonderful bonus digital copies included with their physical book purchases. Some reviewers were not happy with occasional transit complications or minor damages discovered upon opening their delivered packages. A few consumers noted that specific fast delivery promises could not always be fulfilled due to high order volumes, or that books sometimes arrived with slight superficial imperfections.

What people talk about most

Product

Clients share positive opinions on product quality and selection, noting an incredible range of tabletop... See more

Delivery service

Customers consistently note positive experiences with delivery service, praising the fast shipping times and... See more

Service

Consumers find service to be exceptionally positive, describing it as consistently first class and reliable... See more

Order

Users describe positive interactions with order, noting fast service and reliable delivery without stress.... See more

Price

Reviewers express high satisfaction regarding the fair and competitive pricing. Consumers consistently note... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Company takes care to wrap their packages very well. Postman dropped my box of books, but they were so well packaged it was not a problem. plenty of bubble wrap to protect them, unlike amazon who just... See more

Rated 5 out of 5 stars

A Fantastic, reliable and helpful place to shop. The prices beat most other online stores, with added bonus of Dungeonland being part of Bits and mortar, meaning very affordable prices with an ad... See more

Rated 5 out of 5 stars

Arrived quickly and packed brilliantly, with a nice discount for some very minor damage that I certainly wouldn't have noticed in any other store, or cared about anyway. The free digital copies were a... See more

Rated 5 out of 5 stars

My order was dispatched swiftly and well packaged. The PDFs were available immediately as they were included in my purchased items. Dungeonland is a great shop, I just wish it were close enough for me... See more


Company details

  1. Gaming service Provider
  2. Book Store
  3. Game Store

Written by the company

Dungeonland is a Blackpool, UK, based specialist retailer of tabletop roleplaying games, dice, and miniatures. We have physical premises available to visit and around 6,000 different products available.


Contact info

4.9

Excellent

TrustScore 5 out of 5

782 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(782)

70 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent company

A good thorough website and the item purchased arrived in good time and as advertised.
I didn't have any direct interaction with the company but thought their service was excellent

July 31, 2025
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Rated 5 out of 5 stars

Flamecraft

The website is easy to use, the price of the product and shipping were good and it was shipped very quickly

November 10, 2025
Rated 5 out of 5 stars

Great RPG Shop

Always fast, reliable and helpful, plpus bricks and mortar. Knocks other retailer into a cocked hat.

November 5, 2025
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Rated 5 out of 5 stars

Good service, happy customer

I hadn't used Dungeonland before, so I wasn't sure what to expect. However, I'm happy to report that it was a good online shopping experience. The price was good, the communication was thorough, the delivery was quick, and the item was well packaged.

So, overall, I have no hesitation in recommending Dungeonland and I would be happy to use them again.

November 7, 2025
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Rated 5 out of 5 stars

Reliable and quick

My order was dispatched swiftly and well packaged. The PDFs were available immediately as they were included in my purchased items. Dungeonland is a great shop, I just wish it were close enough for me to go and browse instead of having to order via the internet!

September 3, 2025
Rated 5 out of 5 stars

Awesome company

Awesome company, amazing.communicatuon, completely trust their postal estimates and they stock the best products.

September 6, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent!

Excellent choice of games, great communication and top class customer services, such as holding back a shipment for me as I was away. This is my go to store for RPG's.

August 18, 2025
Unprompted review
Rated 4 out of 5 stars

Great range of stock

Great range of stock which has helped me snap up minis I've been unable to find elsewhere at reasonable prices.

October 22, 2024
Unprompted review
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