Dungeonland Reviews 

782
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast delivery times, incredibly secure packaging, and the truly vast, impressive selection of roleplaying games available in the online store. Many enthusiastic buyers also deeply appreciate the highly competitive prices and the wonderful bonus digital copies included with their physical book purchases. Some reviewers were not happy with occasional transit complications or minor damages discovered upon opening their delivered packages. A few consumers noted that specific fast delivery promises could not always be fulfilled due to high order volumes, or that books sometimes arrived with slight superficial imperfections.

What people talk about most

Product

Clients share positive opinions on product quality and selection, noting an incredible range of tabletop... See more

Delivery service

Customers consistently note positive experiences with delivery service, praising the fast shipping times and... See more

Service

Consumers find service to be exceptionally positive, describing it as consistently first class and reliable... See more

Order

Users describe positive interactions with order, noting fast service and reliable delivery without stress.... See more

Price

Reviewers express high satisfaction regarding the fair and competitive pricing. Consumers consistently note... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Company takes care to wrap their packages very well. Postman dropped my box of books, but they were so well packaged it was not a problem. plenty of bubble wrap to protect them, unlike amazon who just... See more

Rated 5 out of 5 stars

A Fantastic, reliable and helpful place to shop. The prices beat most other online stores, with added bonus of Dungeonland being part of Bits and mortar, meaning very affordable prices with an ad... See more

Rated 5 out of 5 stars

Arrived quickly and packed brilliantly, with a nice discount for some very minor damage that I certainly wouldn't have noticed in any other store, or cared about anyway. The free digital copies were a... See more

Rated 5 out of 5 stars

My order was dispatched swiftly and well packaged. The PDFs were available immediately as they were included in my purchased items. Dungeonland is a great shop, I just wish it were close enough for me... See more


Company details

  1. Gaming service Provider
  2. Book Store
  3. Game Store

Written by the company

Dungeonland is a Blackpool, UK, based specialist retailer of tabletop roleplaying games, dice, and miniatures. We have physical premises available to visit and around 6,000 different products available.


Contact info

4.9

Excellent

TrustScore 5 out of 5

782 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(782)

70 reviews in the last 12 months

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Rated 5 out of 5 stars

Great selection on TTRPGs

Great selection on TTRPGs. Deliveries are always packaged well meaning any hardbacks arrive in pristine condition. I also really like how the team at Dungeonland engage with their customers via their Discord server.

July 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Fantastic service

Fantastic service by a family run business. My favourite place to order physical books in the uk. Thriving discord community where you can ask questions, find games and talk to other likeminded people

June 24, 2025
Unprompted review
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Rated 5 out of 5 stars

Your website is great

Your website is great.

It is easy to navigate and to find what you are looking for - your newsletter is really helpful in highlighting new and interesting TTRPG's which catch my interest. The delivery service is practically the next day for only a small fee and tracking features.

The only drawback I seem to suffer is that I don't have enough money to buy everything I want all at once. But believe me this is a great place to shop online and I haven't experienced any problems.

June 5, 2025
Rated 5 out of 5 stars

Excellent Service

I've bought from DL a few times now, and the product ranges, prices and service are great... I have no reservations about recommending them and will continue to use them.

August 13, 2024
Unprompted review
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Rated 5 out of 5 stars

Pre order for a RPG game

Pre order for a RPG game, I have been using Dungeonland for a number of years and they are one of the best shops to buy from. Always on time,good prices and now with the added addition of PDF's with some of the purchases

May 29, 2025
Unprompted review
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Rated 5 out of 5 stars

Can't recommend highly enough

Dungeonland is basically a one-stop shop for all your roleplaying needs. I've placed dozens of orders with them over the last few years and the service I've received has been faultless. Items are always dispatched very promptly and in excellent condition. The guys who run it are friendly and helpful. I actually live locally to them. They've offered home delivery before and they're happy for people to drop by the warehouse to pick up what they've bought and to browse. Couldn't recommend them highly enough

May 9, 2025
Unprompted review

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