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See what reviewers are saying

Rated 5 out of 5 stars

Been working with Dupli as our supplier of paper and inks and yet again, they've delivered an incredible service. Charlotte, our Account Manager, made the purchase of our latest Epson SC-P5300 pr... See more

Rated 5 out of 5 stars

We would just like to say how pleased we are with the delivery and installation of our new Epson 7000 printer from Tetenal. Special thanks to the team who negotiated the bollards & steps in order to... See more

Company replied

Rated 5 out of 5 stars

Great quality, heavy duty backdrops. Using for product photography for my company. Excited to invest in some other colours, particularly palette tones. Good value and will be a hardy tool in photo sho... See more

Company replied

Rated 4 out of 5 stars

Easy to navigate website. Ordered a printer and media, received a confirmation email within seconds. The order was received the following day as advertised but unfortunately no confirmation of des... See more

Company details

  1. Printer and Scanner Store
  2. Digital Printer
  3. Digital Printing Service
  4. Electronics Wholesaler
  5. Printing Equipment and Supplies
  6. Printing Equipment Supplier

Written by the company

Welcome to Dupli, your trusted partner in print and photography. Established in 1989, we have been at the forefront of the UK's print and photography industry, providing the best equipment, consumables, and media from the best brands. Originally part of the renowned Tetenal brand, we became an independent entity in 2019, allowing us to innovate and grow while maintaining our rich heritage. At Dupli, we pride ourselves on delivering exceptional service and understanding our customers' unique needs. Whether you're a professional photographer, a print enthusiast, or a business needing bespoke printing solutions, we have the expertise and products to cater to your specific requirements. We are here to support your creative journey. Our extensive range includes products from leading brands such as Epson, Kodak, Fujifilm, and Hahnemühle, ensuring you access the best products in the industry. We are committed to sustainability, and by choosing Dupli, you are not just getting high-quality products, but also contributing to a larger cause. We continuously strive to offer eco-friendly options without compromising on quality. Join our community of satisfied customers and experience the Dupli difference. As a part of our community, you'll have access to exclusive offers, industry insights, and a network of like-minded individuals. Your success is our priority, and we are here to help you achieve your goals with unparalleled support and expertise.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

304 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Best Best Best agine!!

Best Best Best agine!!! Order Friday and delivery Saturday!!!

May 15, 2026
Unprompted review
Dupli logo

Reply from Dupli

Hi Dario, thank you for your review. We're glad to hear your experience was positive - we're committed to offering quick, efficient service. We look forward to assisting you again!

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Rated 5 out of 5 stars

Star service again!

Been working with Dupli as our supplier of paper and inks and yet again, they've delivered an incredible service.

Charlotte, our Account Manager, made the purchase of our latest Epson SC-P5300 printer a breeze. Printer arrived bright and early the next day. We're almost ready to start making prints on this big little beauty of a machine.

Thanks for continuing to look after us!

October 30, 2025
Unprompted review
Rated 1 out of 5 stars

still waiting for the paper i ordered…

still waiting for the paper i ordered on 21st January, it is 28th February as i write.

i have had to contact them 3 times, as no update is provided. "Our supplier is out of stock and we wont get it for another week, then we will send it to you", like it is normal to wait over a month

January 21, 2025
Unprompted review
Dupli logo

Reply from Dupli

Hi Adam,

I'm sorry to hear that your experience has not been a positive one. I would like to reassure you that this is not the typical experience of our customers, and we hope this has not put you off in future.

As discussed with our admin team, we have sent 2 packs of replacement paper of an alternative, but higher quality, brand.

We hope that you are happy with the resolution of this issue, and please accept my apologies for the delay in fulfilling your order.

Kind regards,
Dupli & Paper Spectrum

Rated 5 out of 5 stars

Top notch

Easy to order and pay and it arrived well packed and, if I remember correctly, quicker than expected.

October 21, 2023
Dupli logo

Reply from Dupli

Hello Malcolm, thank you for taking the time to leave us such a fabulous 5 Star review.

It's always great to hear when our team are delivering on our core mandate to offer great customer service.

Thanks again for your business, it is very much appreciated and we look forward to serving you again in the near future.

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Rated 5 out of 5 stars

Excellent service every time

Excellent service every time. Staff are very friendly and helpful. Great product range.

October 11, 2023
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Reply from Dupli

Hello Paul, we just wanted to thank you for taking the time to leave us such a fabulous 5 star review. Thank you for your continued business, it really is appreciated.

Rated 5 out of 5 stars

Quick Service

October 2, 2023
Dupli logo

Reply from Dupli

Hello Nisar, we'd just like to say thank you for leaving us a 5 star review!

Thank you for your business, it really is appreciated. We look forward to serving you again in the near future.

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Rated 5 out of 5 stars

Excellent Customer Service

Great products but if there is ever a small issue the after sales service is excellent.

June 18, 2023
Dupli logo

Reply from Dupli

Hello Peter, we just wanted to thank you for taking the time to leave us such a fabulous 5 star review.

We would love everything to go perfectly every time, but we firmly believe that if and when things do go wrong, it's how you deal with them that is important, so it's great to hear your positive feedback.

Thanks again for your business, it really is appreciated.

Rated 5 out of 5 stars

Fabulous thank and fast delivery.

Fabulous thank you and fast delivery.

August 9, 2023
Dupli logo

Reply from Dupli

Hello! We just wanted to say thank you for taking the time to leave us a 5 star review. It's always great to hear from happy customers and we look forward to serving you again in the near future. Thanks again for your business, it really is appreciated.

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery! Will most definitely be ordering again!

August 8, 2023
Dupli logo

Reply from Dupli

Hello! We just wanted to say thank you for taking the time to leave us such a fabulous 5 start review. We look forward to serving you again in the near future. Thanks again for your business, it really is appreciated.

Rated 5 out of 5 stars

Help with passport software

Title: Dupli: Exceptional Speed & Service

Rating: ⭐⭐⭐⭐⭐

Review:

Dupli's service was truly outstanding. Their response time was incredibly fast, and their customer support team was friendly and knowledgeable. They efficiently completed my request with meticulous attention to detail. Throughout the process, they maintained excellent communication, providing regular updates. I highly recommend Dupli for their exceptional speed and service.

July 20, 2023
Dupli logo

Reply from Dupli

Hello Dave, we'd just like to say thank you for taking the time to leave us such a fabulous review, which will be shared with the team.

We place great price on our levels of customer service so it's always encouraging to hear from customers who have first hand experience of this.

Thanks again for choosing Dupli, we really do appreciate your business.

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Rated 5 out of 5 stars

Excellent Service

Easy to use website and arrived on time.

July 16, 2023
Dupli logo

Reply from Dupli

Hello Paul, we just wanted to thank you for taking the time to leave us a 5 star review. It's great to hear you found our website easy to use.

We're constantly looking to make it even easier to use, so watch this space!

Thanks again for your business, we really do appreciate it.

Rated 5 out of 5 stars

excellent supplier

Customer service chat was great and helped me nab a great deal on sticker photo paper! I bought up all of the remaining stock they had on clearance so I got 3 boxes for the price of 1! Fab quick shipping and it all delivered the next day

July 19, 2023
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Reply from Dupli

Hello Alice, we just wanted to say thank you for leaving us a fabulous 5 star review! Always good to hear that our chat is working well and it sounds like you ended up with a bargain! We look forward to serving you again as a Dupli customer in the near future. Thanks again for your business, it really is appreciated.

Rated 5 out of 5 stars
Dupli logo

Reply from Dupli

Hello Tony, we just wanted to say thank you for taking the time to leave us such a fabulous 5 star review.

Great to hear we've made such an impression on you and we hope to have the opportunity to serve you again in the near future.

Thank you for your business, it really is appreciated.

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Rated 5 out of 5 stars

Top professional company.

Top professional company.
Treat customers as valued rather than a nuisance like some others !!

June 29, 2023
Dupli logo

Reply from Dupli

Hello Dave, we just wanted to say thank you for taking the time to leave us such a great 5 star review.

We really take the Customer Service element of our business seriously and part of our new branding is that we aim to be Partners in Print with our customers, so it's great to see this being put into practice and recognised.

Thanks again for your business, it really is appreciated.

Rated 5 out of 5 stars

Good supplier

Dupli (called Tetenal until recently) are our go-to supplier for high-end EPSON ink cartridges. They are always quick and reliable. No issues.

June 22, 2023
Rated 5 out of 5 stars

Great fast service Been dealing with…

Great fast service Been dealing with this company
since the company started i think going back in my
memory in 1989 .Nothing bad to say . Great people to
seal with .

June 4, 2023
Dupli logo

Reply from Dupli

Hello!

We just wanted to say thanks for taking the time to leave such a fabulous 5 star review and really taking us back down memory lane!

It was definitely a different world back in 1989 but it's great to see we're both still thriving and we look forward to serving you for many years to come.

Thanks again for your long-standing business, it really is appreciated.

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