DWIdigitalcameras.com.au Reviews 

Really bad service.
I bought a phone and it failed after 10 months. They firstly offered a very cheap phone, The a refurbished phone, then asked me to pay an upgrade fee for a newer phone. They only offered me a third of the money back as a refund.
Impossible to deal with.

This negative report is regarding DWI International a Hong Kong based enterprise their shop on eBay and no other company bearing the same name. I
I purchased [Qty] 1Honor 9-lite. On receipt and 1st use it would not charge. Returned satis via eBay for full refund.
Gave DWI benefit of the doubt and repurchased a second Honor 9-lite. This device would not connect to other than 2G mobile networks (specified to connect to 4G). This was not immediately evident or easily proven, but over time and with the careful use of network analysis apps, I proved that the device had been faulty since delivery.
Unfortunately DWI showed no care or understanding, since it had taken me over 180 days to identify and prove the fault. DWI would offer only an unreasonable refurbished Samsung replacement device or a 70% refund of the purchase cost. The point I make here is; coupled with subsequent research, finding many other similar reports, DWI appears to be knowingly passing off as 'new', items that are faulty and/or not actually new; indeed on their eBay shop DWI is listing these items as "New", which is fraudulent and against eBay's Terms & conditions of selling. I have reported my suspicions to eBay. It appears that they are allowed to continue listing several months on, so be aware!
Update Jun 2020 - It looks like eBay are still allowing DWI to trade on their site as "dwi-international-5" ..Watch Out for other pseudonyms!!

Absolutely terrible. Stay away from them and do not buy any of their products. As their products either refurbished or faulty. I bought a pair of IconX wireless earbuds and they failed after 6 month. Had to send it to HK for repair and they failed again after 4 month. They refused to repair them again as it ran out of warranty. I would never buy from them ever again.To avoid the headache do not deal with them.

Awful. Do not buy from.
Bought a pair of headphones, one of the headphones fell off the arm, and was told they wouldn't accept it back because it was damaged. Yes you are right, but wasn't damaged by me, hence trying to return it under warranty. The only company I have ever known been stupid enough to ambiguously tell me a warranty matter was damage especially before/without even looking at the product! Beyond rude, and I was seriously played because you knew I wasn't in the same country as you.

Very same situation as gentelman below. €500 phone bought through ebay. Seller didnt dispatch parcel at all, when pressure was on him to send it he provided fake DPD tracking number. For any messages he answers "Update will be send in next 48h" just to get a bit of time. It is Hong Kong seller that pretends to dispatch from EU.
Shop behind this ebay account was closed down in 2018 so it is fake account
DO NOT BUY ANYTHING FROM THEM

Over the last week dwi-digital-cameras ebay listings has seen it's ratings consistently slip. Multiple complaints of items not received, long delays and poor communication from seller are abundant. Many people purchase believing it's from the EU when in fact it's from Hong Kong.
Buyer be wary. I will be happy to change my review if I receive my item.

TOTAL SCAM. I purchased a Sony Xperia XA2 ultra on 5th January from them costing over £200. They then purchase a tracking number from Yodel to make it look like the parcel is on the way but they don't actually send it. It's now 2 February and still nothing has arrived.
After several unsuccessful attempts to contact DWI, I also contacted Yodel (who aren't known for their great customer service) but eventually got through to a real, English speaking person at the depot who confirmed my worst fears. Apparently it's not the first time that the name DWI has come up regarding missing parcels.
She explained that they can order a delivery online, which provides them with a legitimate tracking number, but they don't physically send the parcel... So they've got the customer's money, and then after a month they also attempt to put in a claim against the courier company for a lost parcel.
On eBay they also advertise the product as being located in Switzerland, whereas they are actually in China.
Best advice is not to risk losing your money by buying from them in the first place, but if you really can't resist their very tempting prices then pay using PayPal or a credit card (not debit card /bank transfer etc) so at least you stand a chance of eventually getting your money back. Unfortunately though, because they're providing what on the surface appears to be a legit tracking number it will still take you a lot of time, hassle & stress to get your money back
Bottom line is that this company are con artists who will scam you every step of the way.
AVOID LIKE THE PLAGUE!!!

I purchased a Samsung gear pro 2 from DWI Int, 6 weeks into me having it, it turns faulty, switching itself off and on constantly, the back of the watch getting warm, it stopped tracking my movements.
I contacted the company and the replied in a very intimidating and at times threatening manner saying they will charge a total of $90 in postage plus additional cost to do the repairs on the watch!!!!! 
I am totally shocked by this as the watch was only 6 weeks old i am, we are all covered as consumers by manufacturing warranties and customers guarantees.
This company should not be allowed to trade with these policies in place im totally disgusted in them, STAY AWAY!!!!!!!

Warranty non existing. Rude reply when ask for help.

Easy to order process and delivery to Australia was quick. Took 3 days once it hit Tasmania to get to me was the only issue I had. Item was packed well and in great condition when it was picked up.

This company should be shut down because of the pathetic service you receive when they send you a phone that is not in proper working condition. 9 months this drama has gone on and I still dont have the camera. They took my money with no problems but when the camera didnt work they were slow, pathetic and unhelpful. DONT DEAL WITH THIS COMPANY AS THEY WILL NOT ADHERE TO THE WARRANTY. The stole my money $1,300 and gave me a rubbish camera that didnt work. I still have no camera as they wont replace it.

WARRANTY NON-EXISTENT
Do yourself a favour and spend a few more bucks at a local retailer to get an actual warranty on your purchases. My canon lens stopped working a few months after the purchase, sent video and photo evidence for them to confirm fault, sent it back to Hong Kong for warranty and after a month they told me nothing was wrong and I won't get the item back unless I pay 70 dollars. These thugs just want your money and will not take any responsibility when anything stops working. STAY AWAY

Pros: Products are competitively priced. They dispatch in a reasonable time frame.
Cons: I bought several things from them in the past. The last item was faulty. I contacted them several times but never get to a resolution, in between waiting many days or have to chase up because they rarely respond when your query is a problem for them. Then they stop responding and ignore every message thereafter.
So buy from them if you want to save a few dollars but be aware that you will not get any warranty when you need it. I now have a $1400 paperweight from DWI to prove it.

BOUGHT A XIAOMI REDME NOTE 4 ONCE THEN BOUGHT ANOTHER 4 PHONES FOR MY FRIENDS FROM THIS DWI, COULD NOT BE ANY HAPPIER, THANK YOU FOR A FAST DELIVERY AND WONDERFUL ITEMS

Arrived in 5 working days. Rang customer service once in-between, good communication. Products are as described. Overall very happy with the camera and the transaction. Recommended.

Save yourself from a huge headache! They'll not look after you as a client but instead they'll push to take your money and make more money. They false advertised a product that they said they were selling but when they did not have it, they wanted to charge a fee for it.
- Razer Phone 64GB Black Gold

Do not buy from this company! The warranty is worthless! I bought a Samsung Gear Fit 2 wearable tracker/watch that was faulty. Reported within the warranty period but they refused to repair/replace it because they said the watch was damaged. But it was faulty! The band came away from the watch face during normal wear. It looks like the pieces are glued together (although not very well). So I will take this up with Samsung but DWI should have honoured their one year warranty. What is the good of a warranty if it cannot be used to repair/replace faulty products?

I chose to buy from DWI has they appeared to have the product I wanted in stock at a competitive price.
After 3 days without an order update I decided to contact customer support via chat to ask whether they actually had the device in stock. They told me they expect to have it in around 6 days.
This wasn't good enough and very disappointing, they pointed to the 'item usually leaves warehouse in 3-7 days'.
The website is misleading and their service is disappointing.
If something is 'pre-order' or 'out of stock' it should be clearly stated as such.
I urgently needed a device for work so this is just not good enough.
I will be contacting consumer regulators to advise them of their business practices.

I chose to shop here based on competitive pricing during boxing day sales.
The item I chose to purchase was advertised as being in stock.
I received an email saying my order would ship in 3-7 working days.
1 month after receiving nothing so much as an email, I sent an enquiry and was informed my item was out of stock.
I was offered a refund but I chose to wait for the item to come in stock.
Another couple weeks later I was told my item was back in stock and on its way via express shipping.
After waiting 1 week I enquired again only to be told my item was out of stock again.
All correspondence is by generic, no reply emails.
There was a customer service phone number but it was not helpful.
I requested and received a full refund (the only reason I would give even 1 star).
Given other reviews I've read I'm grateful I never ended up with their product.
As a result of their false advertising, I missed out on sale prices from other reputable stores.