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Dylan Oaks Reviews 354

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TrustScore 4 out of 5

4.0

Jewellery Manufacturer
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Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers had a great experience with this company. Customers are consistently pleased with the high quality of the products, particularly the jewelry, noting its durability and beautiful appearance. Many appreciate the elegant packaging, especially when items are intended as gifts, and commend the quick delivery service. However, some people were dissatisfied with certain aspects of their orders, such as issues with engraving clarity or items arriving damaged. There were also instances where customer service responses were slow or unhelpful, and some experienced delays in receiving their deliveries.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the high quality and beautiful... See more

Quality

Consumers generally express satisfaction with the quality of the jewelry. Many reviewers praise the high... See more

Order

People report ambiguous experiences with order. While some customers praise quick processing and delivery,... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers praise the amazing and excellent... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise the fast delivery, with some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Beautiful necklace no faults there but engraving poor it is difficult to make out letter. it arrived beautifully pckaged but because address stuck to lovely black box i could not use it

Rated 4 out of 5 stars

This piece was to replace a faulty piece I was gifted for my birthday. The original bracelet tarnished where the links met, after 2 wears in about 3 weeks. I was offered a replacement or voucher to p... See more

Rated 5 out of 5 stars

Placed my first order on Black Friday for Christmas gifts and everything arrived quickly and beautifully wrapped. Can’t wait to give these to family, and saves me the hassle of wrapping them myself. W... See more

Rated 5 out of 5 stars

Bought a bracelet and unfortunately it snapped soon after. Got onto Customer Care and Caitlin arranged a replacement ASAP, no fuss and no hassle. Jewellery is beautiful, packaging is nice too and... See more

Company details

  1. Jewellery Manufacturer

Written by the company

Personalised Jewellery Custom made bespoke name necklaces, earrings, rings and bracelets.

Contact info

4.0

Great

TrustScore 4 out of 5

354 reviews

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Replied to 26% of negative reviews

Typically replies within 1 week

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