DYLON Fabric Dyes Reviews 226

TrustScore 1.5 out of 5

1.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the products, noting that they often failed to deliver the promised results. People frequently reported that the dyes did not permanently color fabrics, with items fading quickly or appearing worse than before treatment. Reviewers also highlighted issues with product quality, stating that the dyes ruined clothes by leaving patchy spots, streaks, or an overall uneven finish. Furthermore, consumers found the instructions to be unclear or insufficient, leading to poor outcomes even when followed precisely. Some people were satisfied with certain products, finding them effective for restoring color to faded items or achieving a desired shade on upholstery.

What people talk about most

Product

Reviewers consistently express strong dissatisfaction with the product. Many consumers report that the dyes... See more

Quality

Customers express significant disappointment with product quality, particularly regarding fabric dyes. Many... See more

Instructions

Consumers express significant dissatisfaction with the instructions provided. Many reviewers followed the... See more

Based on these reviews

Rated 1 out of 5 stars

Worst products out… Fabric pods (intense black) isn’t permanent, starts fading after a couple of washes & makes clothes look worse than before I dyed them… Also Dylan Dark detergent doesn’t even work... See more

Rated 1 out of 5 stars

Used Intense Black to hand dye a brand new grey mini dress, followed instructions, absolutely no change in colour & new dress completely ruined now with patchy grey splodges. How is this company getti... See more

Rated 1 out of 5 stars

Washing machine essentially ruined after using black dye. Followed all instructions. Did extra cleaning cycles after use to be sure. Ran another cleaning cycle with bleach after an incident. Have had... See more

Rated 1 out of 5 stars

I really wished I'd read these reviews before I dyed a pair of white jeans with the Sandy Beige machine dye. I followed the directions exactly, they were 100% cotton jeans so no synthetic fibers or pr... See more


Company details

  1. Clothing Store
  2. Children's Clothing Store
  3. Vintage Clothing Store
  4. Women's Clothing Store

Information provided by various external sources

Discover DYLON range of fabric dye products and wake up your wardrobe, revive faded clothes or spice up a room with a touch of colour. Visit dylon.co.uk


Contact info

1.7

Bad

TrustScore 1.5 out of 5

226 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Really disappointed with Dylon

Really disappointed with Dylon. Completely ruined two brand new tops which are now patchy all over. They look tie dyed. Never had this issue with Rit.

February 17, 2023
Unprompted review
Advertisement
Rated 1 out of 5 stars

absolute rubbish…

have used dylon before with no problems,decided to dye my white cotton duvet cover the sandy beige,wish I hadnt ,I followed the instructions to the letter and it came out with blue and pink spots all over it.Absolutely ruined.

February 8, 2023
Unprompted review
Rated 1 out of 5 stars

Oh I wish I read the reviews

Oh I wish I read the reviews! Followed the instructions on the pack and after running the cycle with washing powder I was all excited to see my new bed clothes, I could have cried, the colour I’d chosen was sandy beige, what I ended up with a d dark brown. All tiny dots of pink, blue and green, my expensive M&S cotton duvet is ruined

January 12, 2023
Unprompted review
Rated 1 out of 5 stars

Ruined our washing machine

Our washing machine is less than 2 years old. I dyed a pair of jeans black using the pod, followed the instructions on the packaging. I ended up with a batch of white with black sprinkles all over it and after 8 empty loads with boiling water, detergent, washing machine cleaner, bleach, pink stuff and soda I still have black residue coming up into the drum after every wash. I am clearly not the only one as there are a lot of people with the same experience. Dylon refusing to accept any responsibility.

January 10, 2023
Unprompted review
Advertisement
Rated 1 out of 5 stars

Wish I had read these reviews before…

Wish I had read these reviews before purchasing as well! Absolute waste of money. Does NOT work at all, unless you want to buy many many pods and use them at once, then the results may be patchy as well. I am left with a ‘chewing gum grey’ jacket that should apparently be a vibrant passion pink! My jacket is ruined and I’m out of pocket for the product and all the electricity it takes to use the washing machine to follow the instructions. Won’t be buying this product ever again. Don’t waste your money like we all did!
UPDATE… having used my washing machine on empty long cycles at 40 degrees and long cycles at 60 degrees and also twice on warm rinse washes, I am still left with stained pink rubber inside and dye residue that rubs off from inside of machine with bleach wipes. I can’t risk anything pale. Shocking. Will never use again.
Currently running yet another hot long cycle to try to rid the machine of the dye!!! (Can’t imagine how much it’s cost me in electric when I was trying to save money by reviving an old light jacket).

January 3, 2023
Unprompted review
Rated 1 out of 5 stars

Do not buy unless you want your clothes ruined

I completely agree with all the other 1 star reviews. I wished I could give 0! Never used the all in 1 pods before and never will again. Smoke grey. A joke. I followed the instructions to the letter. My 2 tops are covered in light grey speckles. My already light grey leggings and joggers (just for a freshen up) are no different what so ever. An expensive waste of time. Do not buy. From reading reviews about their terrible customer care, I'm not going to bother complaining either. Shameful.

December 4, 2022
Unprompted review
Rated 1 out of 5 stars

I used the color “jeans blue” that…

I used the color “jeans blue” that completely destroyed my jeans that was intended to look more like “70’s jeans blue”. Dylon “jeans blue” is a kind of NAVY BLUE! So disappointed and RIP my beautiful jeans

November 30, 2022
Unprompted review
Rated 1 out of 5 stars

Very dissapointing.I should have read these reviews on…

I should have read these reviews on trustpilot before wasting money on 2x expresso brown dye pods which I purchased and used on a cream coloured duvet cover & pillow covers.
They came out all patchy with black specks and stains all over. Items are completely ruined.
Safe your money!

November 28, 2022
Unprompted review
Advertisement
Rated 1 out of 5 stars

Don't go near these dyes

Don't go near these dyes. I ruined several pieces of clothing I wanted to upcycle after following the instructions carefully. I let Dylon know and filled in the long form they sent me with pictures. 3 weeks in and I followed up but no response at all. There's a lack of communication about the limits of the dyes and customer service is terrible.

October 10, 2022
Unprompted review
Rated 1 out of 5 stars

An absolute disaster

An absolute disaster. After using Dylon dye as instructed to overdye a handknitted wool jumper, the sleeves came out totally different shades. I complained to Dylon in an effort to get my money back and they put me through the effort of sending them pictures and filling out a form, only to then not bother at all getting back to me. Since the company was sold to Henkel, contemptuous customer service seems (if the other reviews are anything to go by) to have become the leading ethos at what was once a reliable British brand. I am very angry at having spent 16 Euros for a disastrous result.

October 13, 2022
Unprompted review
Rated 1 out of 5 stars

I have been using Dylon machine dyes…

I have been using Dylon machine dyes for over 25 years. Since they changed it to the pod, (as opposed to emptying the dye straight into the washing machine drum) I have had nothing but very poor blotchy results. It just DOES NOT WORK. I've now got two ruined two pairs of trousers and two ruined pairs of shorts. I'm really disappointed as dyeing clothes is a good way to preserve clothing and give them a longer life. Just do not know what Dylon is doing but I won't be buying it any more. Sort it out Dylon!

October 10, 2022
Unprompted review
Advertisement
Rated 1 out of 5 stars

dyed items covered in tiny speckles

Like so many others I have used both a hand dye and an all-in-1 pod and ended up with little speckles. I thought the hand dye speckles were my fault, so attempted a machine pod on the item and one other, but ended up with speckles on both garments.
The load was under 500g, the instructions followed carefully, and now I have dozens of speckles.
I have used Dylon machine and hand dyes for many years, with no problems, but this is the first time I tried an all-in-1 pod, and it will be the last.

October 5, 2022
Unprompted review
Rated 1 out of 5 stars

Henkel are supposed to be a reputable business

Bought Dylon dye for the washing machine. Followed the instructions TO THE LETTER. Linen dress ended up with blotches all over it - literally ruined. Dylon asked for the most ludicrous amount of information before they could process my complaint, including the age, make, model etc. of my washing machine. I furnished them with this information on 15 August. I followed up on 6 September, 14 Sept and again just now as they have not responded to a single email other than the first one. HENKEL. A renowned, reputable German brand. Look into it; they make all kinds of things. I suggest you think very carefully before buying their products, as they have absolutely no concept of customer 'aftercare'.

August 15, 2022
Unprompted review
Rated 1 out of 5 stars

Dylon's treatment of their customers and their concernsrns

Having used Dylon for many years in the past successfully and before they changed their colours, products and packaging to today's plastic pods, I was horrified at the results now achieved on a pure cotton shirt and a cotton/linen throw, which both came out with brown stains, though instructions precisely followed! I complained and filled out the form sent to me with information, photos, as requested. A month and a half later, I still have had no reply from them, except asking me to fill out the form again, though I have proof of already doing so!
Dylon, if you want to restore faith in your products, and their packaging and expand your business, you must take your customer concerns seriously and treat them with the respect they deserve!

August 23, 2022
Unprompted review
Rated 1 out of 5 stars

Dyed a top( jack wills jodie so not…

Dyed a top( jack wills hoodie so not cheap) followed instructions to the letter, investigated by Dylon when I raised a complaint. They recommended I buy more of their products to fix the damage at my own expense. Would never buy again and would not recommend. Now I have a top I can no longer use and Dylon take no responsibility for damage. Just recommend more of their products.

August 12, 2022
Unprompted review
Advertisement
Rated 1 out of 5 stars

Trousers are ruined!

I have you Dylan machine dye many times years ago so I know what I am doing. I dyed 1 pair of cotton trousers followed the instructions and when you look closely at the dyed fabric I can see the dye is all speckled and patchy. The trousers are now ruined. I will never do this again. Terrible product. One pair of trousers should not come out like this! I wish I had read the reviews on here before doing this!

August 12, 2022
Unprompted review
Rated 1 out of 5 stars

RUINED SWEATSHIRT

Purchased the smoke grey fabric dye (hand wash) to revive an old sweatshirt (light beige, 100% cotton). Followed the instructions to a tee and it emerged an awful dark red/mauve colour?! Attempted to wash some of it out by using the hottest cycle on my machine but no luck, now I’m stuck with it. A treasured item of clothing RUINED. Based off these reviews, I won’t even bother trying for a refund.

August 11, 2022
Unprompted review
Rated 5 out of 5 stars

Paradise Blue hand dye

Dyed my daughter's old prom dress which was white. Went to a ball and so many people asked me about the dress, I ended up putting it on social media so they could see how I did it. Plus, I threw two tops in the same mix and tie-dyed a couple of t-shirts.

August 10, 2022
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look