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Dyno-Rod - Bedfordshire Reviews 

412
TrustScore 4.5 out of 5

4.7

Unit 10 Westbury, Turners Hill, EN8 9BD Cheshunt, Hertfordshire, GB


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Rated 5 out of 5 stars

We have 2 plumbers to fix our toilet and neither fixed the issue. We called dyno-rod and they came out next day. The plumber tried lots of different things as he didn't want to give up and eventually... See more

Company replied

Rated 5 out of 5 stars

Connor the engineer that came out was very clear, explained everything regarding the job in hand, getting a quote for possible future situation with a different drain should it occur. Good experience.... See more

Company replied

Rated 5 out of 5 stars

Excellent service, I was kept updated about when the engineer would reach me and he even arrived earlier than expected. Telephone contact en route. All really helpful when juggling a busy day. Sam wa... See more

Company replied

Rated 5 out of 5 stars

We needed a rerouting of waste drain, we required digging up the ground to change the route and fall of the pipe, cutting new opening though an exterior wall and replacing soil pipe in confined space.... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Unit 10 Westbury, Turners Hill, EN8 9BD, Cheshunt, Hertfordshire, United Kingdom

  • 01908 880408

4.7

Excellent

TrustScore 4.5 out of 5

412 reviews

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4.7

All reviews

(412)

8,026 reviews in the last 12 months

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Rated 5 out of 5 stars

Stubborn blockage resolved

Easy to book and the appointment given very fast!
The engineer (Roland) unblocked the manhole and cleared a very stubborn blockage, that the engineers at ThamesWater had failed to unblock.
Highly recommend!

December 16, 2024
Unprompted review
Dyno-Rod - Bedfordshire logo

Reply from Dyno-Rod - Bedfordshire

igm,

We appreciate you sharing your experience. We're happy to hear that you found the booking process easy and the appointment prompt. It's great to know the engineer resolved the stubborn blockage successfully.

Best wishes,
Emma
Dyno-Rod

Rated 5 out of 5 stars

Flushing out the competition

Dyno Rod have been absolutely brilliant in every way since I made contact with them, going above and beyond to make sure my problem is taken care of. Communication has been excellent through out and the man that turned up to do the job was very polite and helpful. I couldn’t recommend this company enough.

In comparison I had no end of trouble with another coMpany of a similar namE and in acTual fact aRe still waiting fOr a call back when one of their directors is available, a year later and I’m still waiting.

December 9, 2024
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Scott Warren,

We're happy to hear that you had a brilliant experience! We appreciate your positive feedback regarding our team's communication, politeness, and helpfulness. It's great to know we exceeded your expectations. Thank you for recommending us!

Best wishes,
Emma
Dyno-Rod

Rated 5 out of 5 stars

First rate Dyno-rod engineer

The Dyno-rod engineer - Daniel Rumsey, was simply first rate. He cleared a difficult blockage to my storm drain which comprised a lot of silt and roots. Daniel worked tirelessly to clear the drain and confirm all was well using the CCTV camera. He was extremely courteous and remained very professional throughout the entire process despite the poor weather conditions.
Taylor from the Dyno-rod back office support was particularly helpful and most professional.
I would certainly recommend Dyno-rod for all drainage clearance work.

December 10, 2024
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Geoff Ambrose,

We appreciate you sharing your positive experience. We're happy to hear that the engineer was able to clear the difficult blockage in your storm drain. We appreciate you acknowledging their tireless work, professionalism, and the helpfulness of our back-office support. Thank you for recommending our services.

Best wishes,
Emma
Dyno-Rod

Rated 5 out of 5 stars

Both engineers were helpful and polite

Both engineers were helpful and polite. I was updated 15 minutes before they arrived.
I had 2 visits, as the first engineer advised we call the water company to clear a drain that was not yet completely blocked, but would block eventually, which I did, and the water company did that no charge. Then a second Dyno visit to complete the survey, and clean our drains.

November 6, 2024
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Elizabeth Gallacher,

We appreciate you taking the time to share your experience. We're happy to hear that the engineers were helpful and polite and that you were notified of their arrival time. We're glad the team was able to resolve the drain issue efficiently.

Dyno-Rod

Rated 5 out of 5 stars

Fantastic company

Fantastic experience from start to finish. No fuss booking system, getting a date & time that suits me quickly. Received a call on the day to be offered an earlier time if that suited me and then a call shortly before they arrived. Technicians were friendly and informative, offering advice for future issues and answering any questions we had. They resolved all our issues quickly and with due care & attention. Highly recommend!!

November 22, 2024
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Sian,

We're happy to hear that you found the booking system easy to use and that the technicians were helpful and efficient. It's great to know they resolved your issues quickly and provided useful advice. Thank you for your recommendation!

Dyno-Rod

Rated 5 out of 5 stars

Expert and faultless service

Jadey came out on two occasions for a problem with our drain. She never gave up! The most positive, hardworking, professional person you could hope to meet. She was knowledgeable and can-do, and when finally a little stumped, phoned for support. She finally got to the bottom of the problem, and left us problem free, even cleaning up after herself.
I could not have asked for a better service. Thank you ! 🤩

November 20, 2024
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Tania Randall,

We're happy to hear that you had such a positive experience! We appreciate your kind words regarding our team member's perseverance, professionalism, and dedication to resolving your drain issue. Thank you for sharing your feedback!

Best wishes,
Emma
Dyno-Rod

Rated 5 out of 5 stars

Same day appointment booked

Same day appointment booked - chap was very polite and cleared the drain problem quickly

November 19, 2024
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

GCB,

We're happy to hear that you were pleased with the prompt service and polite technician who resolved the drain issue quickly. Thank you for your feedback!

Best wishes,
Emma
Dyno-Rod

Rated 5 out of 5 stars

Very quick for slot availability

Very quick for slot availability, tradesman was good at his job and got the job done in timely manner.

Was shown where issue was and the cost to fix.

November 19, 2024
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Mr Davies,

We're glad you enjoyed your experience. We appreciate you mentioning the quick service and the tradesman's efficiency and communication regarding the issue and cost. Thanks for your feedback.

Best wishes,
Emma
Dyno-Rod

Rated 5 out of 5 stars

Really great service from Michael

Really great service from Michael. He went above and beyond to help and it’s really appreciated.

November 18, 2024
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Live it Love it Sell it,

We're happy to hear that you had such a positive experience. We appreciate you taking the time to share your feedback and are glad we could help.

Best wishes,
Emma
Dyno-Rod

Rated 5 out of 5 stars

Friendly guy

Friendly guy . Spreedy service everything cleaned and left in immaculate condition

November 11, 2024
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Sophie MarSh,

We appreciate you sharing your experience! We're so happy to hear that our service was friendly, speedy, and left everything immaculate.

Best wishes,
Emma
Dyno-Rod

Rated 5 out of 5 stars

Blocked basin

We had an investigative appointment to sort out a blockage in the bathroom wash basin. He was very thorough, drew diagrams to explain what the problem and pointed us in the right direction to get it fixed. He could not have been more helpful.

October 14, 2024
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Mr Brian Macdonald,

We're happy to hear that the investigative appointment was so helpful! We appreciate your positive feedback regarding the thorough explanation and direction provided for resolving the blockage. Thank you!

Best wishes,
Emma
Dyno-Rod

Rated 1 out of 5 stars

Use someone else

Lots of empty promises on time, engineer arrived at 4pm for a morning appt, no communication from anyone and it was me chasing to find out what was going on, awful service and no one in the offices seemed to care, 4 phone calls, saving grace was engineer was great but won't use again

October 11, 2024
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Good morning Mr Rogers. We'd like to apologise for not matching your expectations in terms of service. This is not our usual standard, I can see that our office called yourself to confirm the booking but had to leave a voicemail and had to await a call back for confirmation. I can also see on the next call we did confirm an am appointment. Unfortunately, due to unforeseen circumstances we did break this appointment but did provide you with a 15% discount for the inconvenience. If you would like to discuss this further please feel free to contact us on 01536 402371

Rated 5 out of 5 stars

Quick and efficient service

Quick and efficient service which comes with a two month guarantee. Man was polite friendly and chatty even thou it was raining. He didn’t accept my cuppa thou but he looked fit in his combats! 😉

September 30, 2024
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Den Foster,

We're happy to hear that you found our service quick and efficient! We appreciate your kind words about our team member and are grateful for your positive feedback and time.

Best wishes,
Emma
Dyno-Rod

Rated 5 out of 5 stars

Michael

Your engineer, Michael, was very professional and helpful. Thanks

September 30, 2024
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Andy Farnsworth,

We're happy to hear that our engineer provided excellent service. We appreciate you taking the time to share your positive experience!

Best wishes,
Emma
Dyno-Rod

Rated 5 out of 5 stars

Blocked toilet drainage

Michael cox came to fix my blocked toilet at Padstow MK6 2ER today and he did a great job at the same time explained the process clearly. He listened carefully, assuring me that it would be sorted, and he did sort it out.He's an asset to the company and I would recommend Dyno Rod company anytime again. Great team work

September 12, 2024
Unprompted review
Rated 5 out of 5 stars

Michael cox was fantastic

Michael cox was fantastic. Sorted the issue whilst explaining the process.
Yes you probably pay more but they were here within the day and also a friendly chap.
Would recommend and he’s a credit to the company.

September 11, 2024
Unprompted review
Rated 5 out of 5 stars

No nonsense service.

No nonsense service.
Explained upfront the costs, as well as what would need to be done, and whilst not the cheapest, they were worth it.
Reliable, trustworthy and polite friendly service. I would recommend them.

August 21, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent and quick service

Easy to book, quick response time.
Competitive - got 3 quotes
The chap was polite, quick to resolve our issue and gave us honest advice for ongoing maintenance.

August 13, 2024
Unprompted review
Rated 5 out of 5 stars

Really friendly and efficient

Really friendly and efficient. He communicated with us the whole time and explained what he was doing. Super friendly guy and helped us with an emergency blocked drain that our neighbour had caused. He came out on the weekend just before the heatwave hit, got knows what states the drive would have been in had it been left.

August 10, 2024
Unprompted review

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