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Dyno-Rod - East Scotland Reviews 

791
•
TrustScore 5 out of 5

4.9

Mid Road Industrial Estate 6, EH32 9ER Prestonpans, Scotland, GB

•

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Rated 5 out of 5 stars

Scott arrived and within minutes had our drains working again! He was professional, courteous and clearly knew exactly what he was doing. A real credit to your team, Scott! Thank you for such prompt,... See more

Company replied

Rated 5 out of 5 stars

Dyno-Rod made four visits until the problem was fully resolved. They were 100% supportive and communicative. The engineers were technically excellent and inventive where necessary. Special praise g... See more

Company replied

Rated 5 out of 5 stars

Kevin telephoned to say he was on his way, arrived when he said he would & got to work immediately to clear a blocked drain in the garden . Turned out to be more of a problem than 1st anticipated, bu... See more

Company replied

Rated 5 out of 5 stars

Very professional and competent engineer. Remembered previously being here last year and had retained knowledge of drainage issues (there are multiple drains). Very courteous, worked har... See more

Company replied


Company details

  1. Plumber
  2. also in
  3. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Mid Road Industrial Estate 6, EH32 9ER, Prestonpans, Scotland, United Kingdom

  • 0187 580 8564

4.9

Excellent

TrustScore 5 out of 5

791 reviews

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4.9

All reviews

(791)

8,363 reviews in the last 12 months

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Rated 5 out of 5 stars

Scott arrived and within minutes had…

Scott arrived and within minutes had our drains working again! He was professional, courteous and clearly knew exactly what he was doing. A real credit to your team, Scott! Thank you for such prompt, efficient and reassuring service. It’s wonderful to know we have such skilled and reliable people in the trades. Well done!

October 20, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

DJ MacDonald,

We are absolutely delighted to hear about your positive experience with our prompt and efficient service. It is wonderful to know that our engineer was able to resolve your drain issue so quickly while demonstrating such high levels of professionalism, skill, and courtesy. We truly appreciate your kind words about the quality and reliability of our team, and we will be sure to pass your praise along. Thank you for taking the time to share your feedback.

Dyno-Rod

Rated 5 out of 5 stars

First-rate service

Dyno-Rod made four visits until the problem was fully resolved. They were 100% supportive and communicative. The engineers were technically excellent and inventive where necessary. Special praise goes to Yuill and Kev. Thanks, guys!

October 20, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Alastair Thomson,

We are so pleased to hear that our team provided such dedicated, supportive, and inventive service throughout their visits to resolve your issue. It is wonderful to know that the engineers made such a positive impression with their technical expertise and communication. Your kind words of praise have been passed on to the team members involved, and we truly appreciate you taking the time to share your excellent feedback.

Dyno-Rod

Rated 3 out of 5 stars

If there was an option for 0 stars I…

If there was an option for 0 stars I would have picked it, overcharged my elderly parent by £48.50, then tried to charge a further £70 to get drains cleaned after already billing them £198.50 British gas appointed them through there care plan and said maximum they should have paid was £150 to have toilet removed and all other works were covered by the plan.

SO I NEED TO BE HONEST HERE!
It turns out after 4 or 5 calls to British Gas the problem lays at there door on a miss sold policy. They have admitted this but have offered no help in resolving there actions. Keith from Dyno rod Edinburgh has been nothing but helpfull. I am only giving 3 stars as issue with drainage is still there at the moment but his guys are due on site today so hopefully they can get it resolved.

October 15, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Edward Fowler,

Thank you for taking the time to provide this feedback. We take concerns regarding pricing transparency and service charges for covered care plans very seriously as this was a service repair job the full home care policy was not in place, there fore access was not covered, this was not just a simple unblock and has turned out to be a complicated job. We will fully investigate the billing details of this visit and review in way to resolve this.

Dyno-Rod

Rated 5 out of 5 stars

Dyno rod came promptly

Dyno rod came promptly, communicated when on route to the house & dealt with the problem effectively & professionally.
Would have no hesitation in using again

October 14, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Elspeth Wilson,

We are delighted to hear about your positive experience with our service. It is wonderful to know that our engineer arrived promptly, kept you well informed throughout the process, and resolved the issue effectively. Thank you very much for taking the time to share your kind feedback and for expressing your willingness to choose us again.

Dyno-Rod

Rated 5 out of 5 stars

Above and beyond

Engineer was polite, friendly, knowledgeable and went beyond to sort a tricky one. Name was Dave. So satiafied

October 13, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Aileen Cairns,

We are delighted to hear about your great experience with our engineer. It is fantastic to know that he was friendly, knowledgeable, and went the extra mile to resolve the tricky issue for you. Thank you so much for taking the time to share your positive feedback, as your satisfaction means a great deal to us.

Dyno-Rod

Rated 5 out of 5 stars

Kev was excellent- prompt and quickly…

Kev was excellent- prompt and quickly diagnosed the problem. Knowledgeable and professional. Would highly recommend.

Leanne.

October 10, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Leanne Newell,

We are so pleased to hear about your great experience with our service. It is wonderful to know that our engineer arrived promptly, identified the issue so quickly, and provided expert, professional help. Thank you very much for taking the time to share your feedback and for your high recommendation!

Dyno-Rod

Rated 5 out of 5 stars

Drainage problems in my 1837 house

Drainage problems in my 1837 house, which several plumbers had failed to understand, now solved and corrected. I am truly grateful!

October 9, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

M*** H*****,

We are delighted to hear that our team was able to get to the root of the issue with your historical property. Resolving complex drainage challenges is something we take great pride in, and we sincerely appreciate you taking the time to share your kind feedback with us.

Dyno-Rod

Rated 5 out of 5 stars

Really great and professional and quick…

Really great and professional and quick and kind

October 9, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Leda Sharkey,

We are so pleased to hear about your positive experience with our service. It is wonderful to know that our team was prompt, skilled, and warm throughout their visit. Thank you so much for taking the time to share your kind feedback with us.

Dyno-Rod

Rated 5 out of 5 stars

Really efficient and fast

Really efficient and fast. Very friendly lads. Thanks for a job well done Scott & Dec!

August 12, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Nigel Murdoch,

We are delighted to hear about your positive experience with our service. It is wonderful to know that our team members were prompt, friendly, and completed the work so efficiently. Thank you for taking the time to share your kind feedback!

Dyno-Rod

Rated 5 out of 5 stars

Scott came and unblocked our pipes very…

Scott came and unblocked our pipes very quickly without any mess or hassle. He was very helpful and professional. I definitely recommend Scott and dyno rod.

October 7, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Kelly O'Donnell,

We are delighted to hear about your positive experience with our service. It is wonderful to know that your blocked pipes were resolved so quickly, efficiently, and without any hassle. We truly appreciate your kind feedback and high recommendation!

Dyno-Rod

Rated 5 out of 5 stars

Scott and Dec are both amazing and now…

Scott and Dec are both amazing and now my toilet is functioning again. Highly recommended.

October 1, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Leung On Ting Gary,

We are so pleased to hear about your positive experience with our service. It's wonderful to know that your toilet is functioning again. Thank you for your kind words and high recommendation!

Dyno-Rod

Rated 5 out of 5 stars

Blocked Drain

Phoned company later on yesterday and Scott arrived this morning to deal with a blockage at the back of our house He let us know when he would be arriving, explained what he would be doing to rectify the problem He was very knowledgeable and friendly New his job,We would recommend this company

September 29, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Mary Thomson,

We're so pleased to hear about your excellent experience with our service. It's wonderful to know our engineer was knowledgeable, friendly, and kept you informed. We appreciate your recommendation.

Dyno-Rod

Rated 5 out of 5 stars

Great job by Scott - would recommend

Scott done a great job at my property, let me know when on route and solved the issue in less than an hour. Not a straightforward job but just got on with it. Really friendly guy! Would use this company again.

September 22, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Joanne Smith,

We're delighted to hear about your excellent experience! It's wonderful that our engineer kept you informed, solved the issue quickly, and was friendly. We appreciate your kind words and look forward to assisting you again.

Dyno-Rod

Rated 5 out of 5 stars

SCOTT WAS A STAR!

SCOTT WAS A STAR!
Absolutely brilliant experience from Scott who sorted out the blockages and was polite, knowledgeable, professional and cannot recommend highly enough.
What an amazing job and he’s a credit to the company

September 19, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Miss Fiona Robertson,

We are absolutely delighted to hear about your excellent experience! It's wonderful that our team member efficiently sorted out the blockages and provided such polite, knowledgeable, and professional service. We truly appreciate your high recommendation.

Dyno-Rod

Rated 5 out of 5 stars

I had a recurring issue with my drain

I had a recurring issue with my drain. They put a camera down after clearing the blocjage and found roots. It took 30 to 40 minutes to remove them. A full barrow liad.

September 10, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Ian Geddes,

We're glad we could effectively resolve the recurring drain issue by removing the roots. We appreciate you sharing your experience.

Dyno-Rod

Rated 5 out of 5 stars

Scott explained to me what the problem…

Scott explained to me what the problem was,how it was causing all the problems and how he was going to fix it

September 15, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

john guthrie,

We are delighted to hear that our team member provided such a clear and helpful explanation of the issue and its resolution. Thank you for your feedback!

Dyno-Rod

Rated 5 out of 5 stars

Scott was very professional and on…

Scott was very professional and on time, Would highly recommend.

Float Scotland.
Bathgate.

September 15, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Derrick Findlay,

We're so happy to hear that our team member provided you with such professional and timely service. We truly appreciate your recommendation!

Dyno-Rod

Rated 4 out of 5 stars

Prompt arrival and problem quickly…

Prompt arrival and problem quickly dealt with lovely guy very helpful

September 10, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Jean Meikle,

We're delighted to hear about the prompt arrival and how quickly our engineer was able to resolve the issue for you. Thank you for your kind words.

Dyno-Rod

Rated 5 out of 5 stars

Contacted Dyno-Rod for blocked toilet

I contacted Dyno-Rod about a blocked toilet, which turned out to be a blockage further down the system. Excellent service, Scott did a very good job, was friendly and professional, and explained everything he was doing well and got the problem sorted 👍🏻highly recommend this company!

September 2, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Gabriel Boron,

We're delighted to hear about your positive experience with the blocked toilet repair. It's wonderful to know the service was excellent and the problem was sorted. We appreciate your high recommendation.

Dyno-Rod

Rated 5 out of 5 stars

Really good service

Really good service. Second visit required, which was booked in quickly, to clear blocked drain from the kitchen sink. Thorough job done. Would strongly recommend.
Cheers, Scott and Yulli!

September 1, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Mark Yellowlees,

We're so pleased to hear about the excellent service you received for your kitchen sink blockage. It's wonderful to know the job was thorough and that you would strongly recommend us. Thank you for your positive feedback!

Dyno-Rod

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