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Dyno-Rod - Essex Reviews 

201
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TrustScore 4.5 out of 5

4.7

5 Albemarle Road, Angels House, BR3 5HZ Beckenham, England, GB

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See what reviewers are saying

Rated 5 out of 5 stars

The plumber from Dynarod, South East Division was most helpful and knowledgeable and explained everything he was doing. He was the third person from their company who has have tried very hard to find... See more

Rated 5 out of 5 stars

Excellent all round, was able to get a same day appointment, the engineer worked very efficiently and sorted our (quite serious) drain blockage out very quickly using some sophisticated equipment. The... See more

Rated 5 out of 5 stars

Excellent service, booked via telephone. Very prompt, same day appointment approx 3 hours after phoning up. Informed of cost inc VAT in advance so no nasty extras or call out charge. Anton who cove... See more

Company replied

Rated 5 out of 5 stars

Excellent Service today regarding a leak from my kitchen taps, a new tap was recommended due to corrosion. I was given choices as to purchasing one myself or choose a Dyno tap. I chose to go with a Dy... See more


Company details

  1. Plumber
  2. also in
  3. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • 5 Albemarle Road, Angels House, BR3 5HZ, Beckenham, England, United Kingdom

  • 0208 768 4874

4.7

Excellent

TrustScore 4.5 out of 5

201 reviews

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4.7

All reviews

(201)

8,363 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mitchell was effective.

Mitchell was polite, on time and helpful. The tap replacement was quickly done and all good.
(I received a message via the landline but despite listening three times, could not take down all the details to write a review as suggested hence writing it here.)

March 24, 2025
Unprompted review
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Reply from Dyno-Rod - Essex

Hi

Thank you for taking the time to write this review, We are really pleased to hear this about our engineer Mitchell, and will pass on your comments.

We hope you like your new tap. Any queries please do not hesitate to get in touch!

Thanks

Great Bay Ltd T/A Dyno Plumbing, South East London, Kent and Essex

Rated 5 out of 5 stars

Had a blocked drain

Had a blocked drain. Called around 08.00 and engineer Anton arrived around 14.00. Blockage sorted in a few minutes.

March 17, 2025
Unprompted review
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Reply from Dyno-Rod - Essex

Hi

Thank you for our review, we really appreciate you taking the time to do this and we shall look forward to working with you in the future should you need us!

We will also pass this on to our engineer Anton

Dyno Rod Essex Ltd.

Rated 5 out of 5 stars

Outstanding service polite upfront and…

Outstanding service polite upfront and honest highly recommended

March 12, 2025
Unprompted review
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Reply from Dyno-Rod - Essex

Hi

Thank you so much for our 5* review, we are so pleased to hear about your experience with Dyno.
We we shall look forward to resolving any plumbing needs you have in the future!

Great Bay Ltd T/A Dyno Plumbing, South East London, Kent and Essex

Rated 5 out of 5 stars

The service was swift

The service was swift. The communication was excellent and the problem caused by wet wipes elsewhere in the building was quickly solved.

March 7, 2025
Unprompted review
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Reply from Dyno-Rod - Essex

Hi

Thank you for our review, we really appreciate you taking the time to do this and we shall look forward to working with you in the future should you need us!

We will also pass this on to our engineer Fred

Dyno Rod Essex Ltd.

Rated 5 out of 5 stars

Excellent service

Excellent service. From notifying me when they’d be here. Very friendly and professional. Sorted the problem out straight away.

March 5, 2025
Unprompted review
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Reply from Dyno-Rod - Essex

Hi,

Thank you so much for the review! We are really pleased to hear that you enjoyed your experience with us!

This will be passed onto the team!

Thanks

Great Bay Ltd T/A Dyno Plumbing, South East London, Kent and Essex

Rated 5 out of 5 stars

Taku on first call was very helpful

Taku on first call was very helpful, job completed in three hours from phone call, great service.

February 28, 2025
Unprompted review
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Reply from Dyno-Rod - Essex

Good Morning

Thank you so much for our 5* review, we are so pleased to hear this feedback for our engineer. We shall look forward to resolving any plumbing needs you have in the future!

Great Bay Ltd T/A Dyno Plumbing, South East London, Kent and Essex

Rated 5 out of 5 stars

went the extra mile to clear badly blocked drain

Easy to book, turned up on time, courteous, and most importantly relentless is their efforts to unblock a severely blocked soil pipe! Didn’t give up until it was resolved! Really pleased with the service!

February 27, 2025
Unprompted review
Dyno-Rod - Essex logo

Reply from Dyno-Rod - Essex

Hi

Thank you for our review, we really appreciate you taking the time to do this and we shall look forward to working with you in the future should you need us!

We will also pass this on to our engineer Stuart

Dyno Rod Essex Ltd.

Rated 5 out of 5 stars

Fast, reliable. Great job.

Thanks for a great a job.

February 24, 2025
Unprompted review
Dyno-Rod - Essex logo

Reply from Dyno-Rod - Essex

Good Morning

Thank you so much for our 5* review, we are so pleased to hear this feedback for our engineer. We we shall look forward to resolving any plumbing needs you have in the future!

Great Bay Ltd T/A Dyno Plumbing, South East London, Kent and Essex

Rated 5 out of 5 stars

Thank you Darryl for the late call out…

Thank you Darryl for the late call out where our leaking main stopcock was very cheerfully and quickly fixed. No more mopping up every half hour! thank you for your prompt response and for fixing the filler valve that had also been playing up.

February 11, 2025
Unprompted review
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Reply from Dyno-Rod - Essex

Good Morning

Thank you so much for our 5* review, we are so pleased to hear this feedback for our engineer Darryl. We we shall look forward to resolving any plumbing needs you have in the future!

Great Bay Ltd T/A Dyno Plumbing, South East London, Kent and Essex

Rated 5 out of 5 stars

Excellent service

Excellent service. Had a leaking toilet cistern. Made an appointment on line on Sunday. Klaidi arrived on Monday morning and fixed the problem. He was polite and courteous the whole time and kept me informed of what needed to be done.

January 27, 2025
Unprompted review
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Reply from Dyno-Rod - Essex

Good Morning

Thank you so much for our 5* review, we are so pleased to hear this feedback for our engineer. We shall look forward to resolving any plumbing needs you have in the future!

Great Bay Ltd T/A Dyno Plumbing, South East London, Kent and Essex

Rated 5 out of 5 stars

Really good service

Really good service, was here within 2hrs and knew exactly what he was doing. highly recommend

January 26, 2025
Unprompted review
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Reply from Dyno-Rod - Essex

Hi,

Thank you so much for our 5* review, we are so pleased to hear this feedback for our engineer. We we shall look forward to resolving any plumbing needs you have in the future!

Great Bay Ltd T/A Dyno Plumbing, South East London, Kent and Essex

Rated 5 out of 5 stars

Did job very efficiently

Did job very efficiently. Would use again.

January 17, 2025
Unprompted review
Dyno-Rod - Essex logo

Reply from Dyno-Rod - Essex

Hi

Thank you for our review, we really appreciate you taking the time to do this and we shall look forward to working with you in the future should you need us!

We will also this on to our engineer Anton.

Dyno Rod Essex Ltd.

Rated 5 out of 5 stars

Fantastic job

Fantastic job very polite kept the driveway clean while unblocking the drain found the problem to why the drain was blocking tree roots
really happy with the service

January 19, 2025
Unprompted review
Dyno-Rod - Essex logo

Reply from Dyno-Rod - Essex

Hi

Thank you for our review, we really appreciate you taking the time to do this and we shall look forward to working with you in the future should you need us!

We will also this on to our engineer Anton

Dyno Rod Essex Ltd.

Rated 4 out of 5 stars

I was really impressed with the…

I was really impressed with the professionalism of the engineer that dealt with my blocked drain. He was a pleasure to deal with and really knew his stuff.

January 9, 2025
Unprompted review
Dyno-Rod - Essex logo

Reply from Dyno-Rod - Essex

Hi

Thank you for our review, we really appreciate you taking the time to do this and we shall look forward to working with you in the future should you need us!

Dyno Rod Essex Ltd.

Rated 1 out of 5 stars

Disastrous Service – Avoid at All Costs

I had a drainage emergency and my insurance company sent Dyno-Rod to handle the issue. The experience was absolutely appalling. I called them and was told to wait until noon for someone to arrive. When the engineer finally came, he was completely unprepared—no camera or adequate equipment to properly assess the problem. He made a half-hearted attempt to flush the blockage and left, saying the issue required another person and a camera, which they should have anticipated from the start.

After his visit, the problem got worse—our kitchen began flooding. I called my insurance again, and Dyno-Rod contacted me in the middle of the night, promising to come in the morning. However, the morning brought more chaos: another representative called, seemingly unaware of the prior arrangements, blamed me for the blockage (grease), and said I needed to get additional approval from my insurance, which I had already done.

I spent hours trying to get this sorted, and despite reassurances from one person that they would “resolve it,” no one showed up. Meanwhile, my family is left unable to use the kitchen, and my wife and I are stuck waiting for a resolution that never comes.

This is no way to handle an emergency. The lack of communication, preparation, and accountability is beyond frustrating. I am now considering contacting another company to resolve the issue because Dyno-Rod has only made things worse.

Save yourself the stress and avoid this company at all costs!

January 7, 2025
Unprompted review
Dyno-Rod - Essex logo

Reply from Dyno-Rod - Essex

Good Morning,

Unfortunately this isn't the correct franchise that offered yourself this service.

We are very disappointed to hear this feedback and also very sorry to hear how your encounter with Dyno went.

I can assure you that this is not experience we expect our customers to have.

If you would like to provide us with more details, we can try to find the correct Franchise and pass this review on.

Great Bay Ltd T/A Dyno Plumbing, South East London, Kent and Essex

Rated 5 out of 5 stars

Amazing service

Amazing service. Arrived within an hour of calling them, issue resolved and Fred tidied up the area which had overflowed and made a mess on our driveway.

December 21, 2024
Unprompted review
Dyno-Rod - Essex logo

Reply from Dyno-Rod - Essex

Hi

Thank you for our review, we really appreciate you taking the time to do this and we shall look forward to working with you in the future should you need us!

We will also this on to our engineer Anton

Dyno Rod Essex Ltd.

Rated 5 out of 5 stars

Quick efficient and in no way to be…

Quick efficient and in no way to be made feeling stupid. The engineer came out, couldn’t do enough for us, found the issue explained how and why and how to avoid the issue. He was excellent I’d have no problem recommending them to family and friends.

November 29, 2024
Unprompted review
Dyno-Rod - Essex logo

Reply from Dyno-Rod - Essex

Good Morning

Thank you so much for our 5* review, we are so pleased to hear this feedback for our engineer. We we shall look forward to resolving any plumbing needs you have in the future!

Great Bay Ltd T/A Dyno Plumbing, South East London, Kent and Essex

Rated 5 out of 5 stars

It’s been a few weeks now since we had…

It’s been a few weeks now since we had Dynorod out to remove our toilet and descale this and the long run to the sewer down pipe. Just want to say that the system is now working well and to thank specifically Fred (Engineer 06) and his team for his diagnosis of our problem and subsequently clearing the blockages and also fixing the shower trap.

September 10, 2024
Unprompted review
Dyno-Rod - Essex logo

Reply from Dyno-Rod - Essex

Hi

Thank you for our review, we really appreciate you taking the time to do this and we shall look forward to working with you in the future should you need us!

We will also this on to our engineer Fred

Dyno Rod Essex Ltd.

Rated 1 out of 5 stars

Rip off

Rip off. 180 quid to stick a rod down out rear drain.. it's out own fault. Just moved into a house and panicked... but they took advantage.. get on google/YouTube and try basic resolutions first.. much cheaper to get a handy man in if you really don't want to have a go yourself!! The guy was here 5 minutes and looked dishevelled. Oh and appointment was for a Monday and the guy rocked up on a Saturday. Said I'd have to pay weekend prices if he stayed.. obviously I turned him away. Avoid

October 31, 2024
Unprompted review
Dyno-Rod - Essex logo

Reply from Dyno-Rod - Essex

Thank you for your feedback. We are very sorry to hear of your poor experience. We do have help and advice pages on our website to try and advise where possible but do have set fees for our visits. We could certainly look into this further re the bookings because Monday appointment turning up on a Saturday should never happen and certainly not at a change of cost

If you could provide further information for us to look into we would be very grateful please do email providing your address to hello@dynoplumbing.co.uk

Many Thanks

Dyno Rod Essex Ltd.

Rated 5 out of 5 stars

Prompt friendly professional service.

Prompt friendly professional service.
Resolved all my issues with drainage.

November 21, 2024
Unprompted review
Dyno-Rod - Essex logo

Reply from Dyno-Rod - Essex

Hi

Thank you for taking the time to write this review, we are so pleased all of your drainage issues have been resolved and shall pass on this feedback to Anton.

Thank you again!

Dyno Rod Essex Ltd.

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