We had the Dynorod engineer out today, booked via our British Gas Homecare service, and he was brilliant. Very pleasant, knowledgable and professional. He had all the kit and sorted our blockage... See more
Company replied
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I was very impressed with the service. It was easy to organise a visit and someone was available next day. The engineer was friendly, efficient and sorted a blocked bath in a very short time. Would r... See more
Company replied
Fantastic service received from the initial phone call to the clearing of my drains. Scott who came to work on the drains was polite and professional, and clearly enjoys his job, which makes a nice... See more
Company replied
The operative was on site in 15mins. His equipment was all professional as was his altitude and he was polite and helpful. A full explanation was given and evidenced on his drain camera and when fini... See more
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Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Ellingham Way 121, TN23 6LZ, Ashford, England, United Kingdom
- 01892 882331
4.8
Excellent
630 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Exceeded expectations
The engineer quickly identified the issue & promptly implemented the solution.
October 27, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi WJB 16, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Definitely would recommend
Brilliant. Came the next morning to investigate our blockage to upstairs bathroom. Gained access to our stack, cleared it, all sorted. Lawrence, the engineer, was professional and polite. We had got someone else, a local company, to come and have a look and they quoted £450. Dyno Rod came and charged me £190. Would definitely keep using DR and only them. Thank you to Lawrence, lovely bloke
October 24, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Chris, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Lawrence and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Id certainly recommend Dyno
Id certainly recommend Dyno, a very pleasant, gentleman (forgotten name). Carried out a thorough examination and answered all my many questions putting my mind at ease. He explained in detail in a way i could understand, I’m an elderly lady.
October 23, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Mrs Sillitoe, thank you very much for your glowing review of the visit carried out by Scott. I'm hoping that it's unintended but you have only given it a score of 2 out of 5 which doesn't seem to accord with your comments. If you did intend a higher score could I please request you to edit your review?
Go to Trustpilot.com and click Log in in the top right-hand corner. Log in with your account details.
Under your user icon in the top right-hand corner, select My Reviews from the drop-down menu. If you locate the review you can click edit at the bottom of the review.
Thank you very much,
Peter Messenger
Very quick to answer my call
Very quick to answer my call. Clear instructions given about appointment and cost explained. Dyno rod man was friendly and efficient in his work. Clean and tidy drain and unblocked with rods removed that we got stuck in pipe! Thank you!
October 22, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Chris, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Steve and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Job got done quickly and the man that…
Job got done quickly and the man that came out was very helpful. Unfortunately that's were the good experience ends. I was told I would receive the report along with a video the next day. Its now 3 days and have had to call for the second time and I have been told its not done and won't be done for at least another four days. Apparently there is nothing they can do as the person it was given to is off. The office is very unhelpful despite me expressing the urgency in needing the paperwork for my landlord.
October 16, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Laura, please accept my apologies for the delays in sending the invoice and report. We have sent them to you this morning so please contact our office if you require any further assistance.
Kind Regards,
Peter Messenger
So pleased we chose Dynorod
Scott turned up exactly when expected. He was extremely professional and knowledgeable. He knew instinctively how to address the issue with our blocked toilet. He used very high tech equipment to locate and release the blockage. Excellent job - very pleased and relieved.
October 15, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Chris, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Friendly and professional service
The engineer was friendly and considerate as well as being professional.He worked competently and explained everything clearly and cleared up after he’d completed the job. Was very pleased with the service .
October 14, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Pat, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
very efficient and communication…
very efficient and communication excellent.
October 13, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Judi, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Toilet Blockage Solved.
Arrived very quickly after call. Engineer very quick and efficient, polite and clear with explanation of the problem, and the solving of it!
My wife and I were very pleased all round 😃!
October 4, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Martin, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Dan and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Scott provided a very quick and concise…
Scott provided a very quick and concise service explaining everything all the way through. Faultless.
September 23, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Grant, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Scott was tremendous confident in his…
Scott was tremendous confident in his ability and informative. Second occasion to use Dyna-Rod quite frankly I wouldn’t bother phoning anyone else.
September 13, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Steve, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Excellent service from booking to…
Excellent service from booking to finish. Fast, polite couldn’t ask for more
September 15, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Roman, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Thank you Scott!
Excellent service from the moment I called until job done (same day). Prompt and efficient. Scott knew his stuff and cleared blocked downpipes quickly and expertly.
September 4, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi A Customer 2,
thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Lawrence was very helpful and…
Lawrence was very helpful and efficient. Thank you
September 3, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Mr Jackson,
thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Lawrence and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Scott was brilliant
Scott contacted me 30 mins before he arrived. He was very professional, knew what needed to be done and addressed the issue quickly without any fuss. Scott was very helpful and polite leaving the area clean.
August 28, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Roy,
thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Very quick attendance directly after…
Very quick attendance directly after the bank holiday. Tom was meticulous and honest and went out of his way to ensure my drains were all in good working order. I’ve used Dyno rod kent at home and work for many years and they are incredibly reliable.
August 26, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi customer 7,
thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Tom and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Distressed woman
From my distressed phone call to you, you were at my house within an hour and within another hour, you had fixed the problem. My rods were recovered and disinfected drains unblocked and everything left tidy. Steve was very professional, helpful and very kind
August 21, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Kim,
thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Steve and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Reply from Dyno-Rod - Kent
Hi Alexia,
thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Superb service
Arrived on time notifying me in advance that he was on his way. I think our blockage was worse than expected but he persevered and managed to clear it. I was impressed with the amount of equipment he had to call on. Would definitely recommend and use again if necessary.
August 20, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Michael,
thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Dan and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Fantastic service
From the initial contact call at 08.05 to the completion of the work at 13.15 dealing with everyone involved was a pleasure. The service was absolutely fantastic; each step was explained in a kind and reassuring way that I was able to follow and on the strength of my experience today I would happily recommend Dyno rod as a first class service.
August 19, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Karen,
thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
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