Phoned on the day to say what time coming. Were on time & explained everything before during & after the collapsed drain was replaced. Acted quickly, politely & insisted on clearing up outside even th... See more
Location
Switch locationDeltic House, Unit 2 Deltic Way, Knowsley Industrial Park, L33 7BA Liverpool, GB
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See what reviewers are saying
This was a visit to determine what action is required. Dylan was very knowledgeable and thorough. He immediately put me at ease, a really pleasant genuine person. He took the necessary photos etc and... See more
Really positive experience- Ken came and sorted a blockage for me that others had struggled with. He explained what he was doing at each step which was great and he went above and beyond to make sure... See more
Company replied
Called in the morning about a blocked underground drain and was visited in the afternoon. Operative phoned in advance of his arrival and was polite and friendly, explaining the charges in advance. H... See more
Company replied
Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Deltic House, Unit 2 Deltic Way, Knowsley Industrial Park, L33 7BA, Liverpool, United Kingdom
- 0151 9093919
4.8
Excellent
1K reviews
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What a 💩 show I simply called them to…
What a 💩 show I simply called them to ask information about a job they attended at my premises. They where sent by housing association.
My housing where denying they came, so I decide let's see whom is not being true fully.
I got what I will now call a unhinged female possibly going through menopause or just having a not sure what, any how, I explained situation to said menopausal women, she kept talking over me wouldn't let me finish. FINALY I EXPLAINED. BUT things took a 360. She said I was shouting I have partial hearing in 1 ear, But whom is she to judge. She went what I call ON 1. said she will put down phone etc. In all my confusion, as to what is all this about I did not appreciate said hormonal lady going on 1 so I very polite told her she is unhinged whom does she thinks she is talking to and promptly told her what I thought and disconnected call, This was liverpool branch RUDE UNHINGED RECEPTIONIST. I will be popping in to their office to speak to her manager. I tried to call back to complain BUT TO MY SHOCK SHE WAS DISCONNECTING MY CALLS ... I can't understand why... I give up in this world today.. alot of ppl unhinged. Dyno rod you are FULL OF 💩💩💩
April 23, 2026
Unprompted review
Reply from Dyno-Rod - Merseyside
ontrolled:
Hi
Thank you for your feedback.
We’re sorry to hear that you found your experience frustrating. From your comments, it’s clear you were trying to confirm details of a visit arranged through your housing association, and we appreciate how confusing this can be when information doesn’t align.
We take customer service very seriously, and the situation you’ve described does not reflect the standard we aim to deliver. We will be reviewing this internally to understand what happened during the call and ensure the appropriate standards are maintained.
We would like to help resolve this for you and provide clarity on the job attendance. Please contact us directly at with your address or job details so we can investigate and respond fully.
Kind regards,
Reg Illingworth
Machmade Ltd (Dyno‑Rod Liverpool)
Arrived the same day to sort out my…
Arrived the same day to sort out my blocked drain. Cleared the blockage and even showed me the camera view of where the blockage had been, a buried manhole.
Cleaned up afterwards. Excellent service.
April 15, 2026
Unprompted review
Reply from Dyno-Rod - Merseyside
John McGuinness,
We're delighted to hear we could promptly resolve your blocked drain issue. We appreciate your kind words about our excellent service and the camera view explanation. Thank you for your feedback!
Reg
Kenny sorted our blockage out
Kenny sorted our blockage out ! What an amazing guy he explained how to prevent it happening and I was shocked how much fat had built up over the years 😩 I will not be using the sink to rinse any fat in future it will be scraped out and placed into the new food bins 😂 can’t thank Kenny enough as he was an amazing guy with a sense of humour 😂
April 14, 2026
Unprompted review
Reply from Dyno-Rod - Merseyside
Jill Rowlands,
We are so glad to hear our team member provided such excellent service and helpful advice! It's wonderful that we could resolve the issue and leave you with a smile. Thank you for your kind words!
Reg
Jason was very friendly
Jason was very friendly, helpful and knowledgeable.
April 14, 2026
Unprompted review
Reply from Dyno-Rod - Merseyside
Rosa,
We're so glad you found our team friendly and helpful. We appreciate your positive feedback.
Reg
Called this morning about a blocked…
Called this morning about a blocked drain. Really helpful friendly people on the phone, then kept updated about ETA of the man coming out to unblock, who also gave friendly helpful advice. Thanks
April 2, 2026
Unprompted review
Reply from Dyno-Rod - Merseyside
Laxman Ariaraj,
We're so glad to hear our team provided helpful service from your call to the unblocking. Thank you for your kind words!
Reg
Great work! Polite and professional
Jason N attended my property today to clear a blockage in the exterior waste pipe:
He was polite and professional and went above and beyond to ensure the work was completed successfully. He kept me up-to date with what was happening throughout. Thank you
March 31, 2026
Unprompted review
Reply from Dyno-Rod - Merseyside
We appreciate you sharing your positive experience. We are happy to hear the blockage was cleared successfully and you were kept informed throughout the process. Thank you for your feedback!
Reg
Very efficient
Very efficient. Pleasent gentleman. Cleaned up. Could not have asked for more
March 31, 2026
Unprompted review
Reply from Dyno-Rod - Merseyside
Margaret Ledward,
We are so glad you had such a positive experience with us. Thank you for your kind words!
Reg
Can't fault the service
Can't fault the service, came out the same day, sorted out our blocked drain, saved the day!! Thank-you so much Kenny. P. Lovely polite guy who sorted the problem out for us.
March 28, 2026
Unprompted review
Reply from Dyno-Rod - Merseyside
Leona Walton,
We appreciate you sharing your feedback. We're happy to hear that we resolved the blocked drain issue quickly, providing same-day service. Thank you for your positive comments!
Dyno-Rod
Kenny P was great
Kenny P was great. Knew exactly what our problem was and sorted it very quickly. Made sure everything was ship shape and safe before before leaving, very polite and respectful of our home, Kenny offered us some sound advice which we will follow.
March 28, 2026
Unprompted review
Reply from Dyno-Rod - Merseyside
Uk john,
We appreciate you sharing your feedback. We're happy to hear that the technician quickly identified and resolved the issue. It's great to know they ensured everything was safe and offered helpful advice.
Dyno-Rod
Excellent service from callum and the…
Excellent service from callum and the team. They go above and beyond to resolve drainage problems and I recommend them all.
March 19, 2026
Unprompted review
Reply from Dyno-Rod - Merseyside
graham,
We appreciate you sharing your feedback. We're happy to hear that the team delivered excellent service and went above and beyond to resolve the drainage problems.
Dyno-Rod
Couldn’t have asked more of the lads…
Couldn’t have asked more of the lads who came to sort it
March 24, 2026
Unprompted review
Reply from Dyno-Rod - Merseyside
Chris Scott,
We're happy to hear that our team met your expectations! Thank you for your positive feedback; we appreciate it a lot.
Dyno-Rod
First class service from John late last…
First class service from John late last night in the dark. Assessed the situation to find the problem and got on with the job promptly, kept us informed all the way and stuck with it till the problem was solved. Great bloke friendly service. Definitely recommend.
March 23, 2026
Unprompted review
John was very helpful and sorted out…
John was very helpful and sorted out the problem quickly and professionaly.
March 23, 2026
Unprompted review
Reply from Dyno-Rod - Merseyside
Maria,
We appreciate you sharing your feedback! We're happy to hear that the service was helpful, quick, and professional in resolving the problem.
Dyno-Rod
Quick & able response.
Plumber attended within given timescale. Friendly & confident- quickly assessed what was needed & explained suggested plan of action.
March 23, 2026
Unprompted review
Reply from Dyno-Rod - Merseyside
Joss,
We're happy to hear that the plumber arrived promptly and clearly explained the solution. We appreciate you sharing your positive experience with us!
Dyno-Rod
If only all workmen were like this
Yesterday Callum and Harley … today just Callum absolutely fab . Took time to explain what was happening and let me ask questions along the way. A fantastic job … two lovely chaps !
March 20, 2026
Unprompted review
Reply from Dyno-Rod - Merseyside
Karen Wycherley,
We're happy to hear that you had such a positive experience! We appreciate your kind words regarding the team's explanations and the quality of their work. Thank you for your feedback!
Dyno-Rod
Callum
Callum the engineer from Dyno called out to sort a drainage issue. He rang to let me know he was on his way. When he arrived he was very helpful and professional sorting the issue and was very reassuring.
March 16, 2026
Unprompted review
Brilliant
Brilliant. Jason was incredibly helpful, kind and friendly. Couldn’t thank him enough for being so wonderful.
March 18, 2026
Unprompted review
Reply from Dyno-Rod - Merseyside
Becky Hendrickson,
We appreciate you taking the time to share your feedback. We're so happy to hear that the service was helpful, kind, and friendly. Thank you so much!
Dyno-Rod
Top service
Absolutely spot on friendly service by Jason,turned up checked out the job,knew best course of action,blockage clear in no time,tested all flowing and cleaned up yard,cant ask for more.
March 18, 2026
Unprompted review
The plumber from Dynorod Craig
The plumber from Dynorod, Craig, explained everything to us in a way we understood, answered all our questions and did an excellent job.Very respectful, tidy and efficient.
March 18, 2026
Unprompted review
Reply from Dyno-Rod - Merseyside
Jim Whitney,
We appreciate you sharing your feedback. We're happy to hear that the engineer explained everything clearly, answered your questions, and completed the job efficiently. Thank you!
Dyno-Rod
Callum was great
Callum was great. So friendly and funny, plus he did the job super fast and gave me good advice to prevent the problem reoccurring.
March 18, 2026
Unprompted review
Reply from Dyno-Rod - Merseyside
Michelle Da Silva Willis,
We appreciate you sharing your feedback! We're happy to hear that the service was friendly, fast, and helpful, and that you received good advice.
Dyno-Rod
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