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Dyno-Rod - North East Reviews 1,093

TrustScore 5 out of 5

4.9

Rosse Close 5, NE37 1ET Washington, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Good communication between Keith and myself. He called to say he was on his way and gave an ETA, explained what would happen, cost of the survey and full process. He was very polite and talked me thro... See more

Company replied

Rated 5 out of 5 stars

Contacted Dyno Rod late Thursday afternoon and they arrived first thing the next morning. Quick, efficient, and great communication. They sourced the problem straight away and fixed an ongoing iss... See more

Company replied

Rated 5 out of 5 stars

I am well impressed with the service I have received from Dyno-Rod North East. Both of the engineers, Alex and Kris, were amazing! They were solutions focused and they sorted my problem. Plu... See more

Rated 4 out of 5 stars

Wayne arrived within a few hours of booking and called to say he was on his way. Got stuck into fixing the blocked kitchen drain/gully straight away. It was more complicated than first anticipated but... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Rosse Close 5, NE37 1ET, Washington, England, United Kingdom

  • 0191 303 9565

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

Well Impressed with Dyno-Rod North East

I am well impressed with the service I have received from Dyno-Rod North East.

Both of the engineers, Alex and Kris, were amazing! They were solutions focused and they sorted my problem. Plus, they were, both, friendly and helpful. Alex asked for assistance from Kris, and that assistance proved pivotal. Alex’s judgment was sound, and he facilitated a positive solution.

Thank you Dyno-Rod North East, and thank you, in particular, to Alex and Kris for a job well done!

I would recommend Dyno-Rod North East for the excellent standard of their work and for their excellent customer service,

Thank you!

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Good service and great communication

Good communication between Keith and myself. He called to say he was on his way and gave an ETA, explained what would happen, cost of the survey and full process. He was very polite and talked me through everything that was happening, showing me what he was looking at through the camera and gave us peace of mind that all was ok whilst waiting for the report to come through. Would highly recommend.

April 14, 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

Good Afternoon Mrs Botterill,

We really appreciate you sharing your experience. We're delighted to hear that our technician communicated effectively, explained the process clearly, and provided reassurance during the survey. It's great to know you were satisfied and would recommend us. Thank you for choosing Dyno-Rod North East

Rated 5 out of 5 stars

First class very friendly and efficient…

First class very friendly and efficient service. Blockage was sorted in no time.
Many thanks

April 14, 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

Good Afternoon Mr Brenkley,

We're delighted to know that you received friendly and efficient service! It's great the blockage was resolved quickly. We appreciate your positive feedback! Thank you for choosing Dyno-Rod

Rated 5 out of 5 stars

Blocked drain

Brilliant and quick service for a blocked drain would highly recommend.

April 14, 2026
Unprompted review
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Reply from Dyno-Rod - North East

Good Morning Mr Wilcock,

We really appreciate you sharing information about your experience. We are delighted to hear that you consider that you received brilliant and quick service for your blocked drain. Thank you for choosing Dyno-Rod North East.

Rated 5 out of 5 stars

Excellent service

Fast, efficient service. Problem was sorted same morning of booking the appointment.

April 13, 2026
Unprompted review
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Reply from Dyno-Rod - North East

Good Morning Amelia,

We really appreciate you sharing your feedback! We're happy to hear that you received fast, efficient service, and your problem was resolved quickly. Thank you for choosing Dyno-Rod North East

Rated 5 out of 5 stars

I booked a drain unblock at about 7pm…

I booked a drain unblock at about 7pm last night. At half 8 this morning they were outside ready work. The guys were courteous, efficient and just good guys. Would recommend any day of the week.

April 10, 2026
Unprompted review
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Reply from Dyno-Rod - North East

Good Morning Mr Byatt-Smith,

We're delighted the drain unblocking service was prompt and efficient! We appreciate your positive feedback regarding the team's courteousness. Thank you for your recommendation!

Rated 5 out of 5 stars

Excellent Service.

Contacted Dyno Rod late Thursday afternoon and they arrived first thing the next morning. Quick, efficient, and great communication.

They sourced the problem straight away and fixed an ongoing issue within an hour. We had issues with our plumbing system for years and no plumber could detect the issue. Turns out it was an awkward external draining system. Quote was reasonable and handled correctly. Would certainly recommend.

April 10, 2026
Unprompted review
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Reply from Dyno-Rod - North East

We're delighted to hear that we could resolve your long-term issue. It's great to know our service met your expectations. We appreciate your recommendation and thank you for choosing Dyno-Rod North East

Rated 4 out of 5 stars

Turned up on time and very efficient

Turned up on time and very efficient. Website not easy to use to book an appointment so ending up phoning up.

April 10, 2026
Unprompted review
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Reply from Dyno-Rod - North East

Good Morning Mr Goodes,

We appreciate you providing your feedback following our visit. We're dissapointed to hear you had difficulty using our website. We will look into improving the booking process. Thank you for choosing Dyno-Rod

Rated 5 out of 5 stars

Great service from Wayne!

Great service from Wayne!

April 9, 2026
Unprompted review
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Reply from Dyno-Rod - North East

Good Afternoon. We're glad you had a great experience. Thank you for sharing your positive feedback; we appreciate it

Dyno-Rod

Rated 5 out of 5 stars

Life savers

Life savers, we have a busy shop & cafe heading into a bank holiday weekend with a nightmare blocked drain!! Dyno Rod saved the day by coming out with 2 hours notice and sorted the issue. 100 % recommend professional service and literally life savers..

April 2, 2026
Unprompted review
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Reply from Dyno-Rod - North East

Good Morning Reggie,

We're delighted to hear that we could resolve the blocked drain at your shop and cafe, We really appreciate your recommendation and are glad we could help you out during the bank holiday weekend. Thank you for choosing Dyno-Rod North East

Rated 5 out of 5 stars

Barry was friendly and very helpful…

Barry was friendly and very helpful towards the problem. Offered various solutions to trying to resolve the issue. Very professional!

April 1, 2026
Unprompted review
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Reply from Dyno-Rod - North East

Mr Rear,

We really appreciate you sharing your feedback! We're happy to hear that Barrie provided a professional service and you thought he was helpful in providing a solution. Thank you for choosing Dyno-Rod North East!

Dyno-Rod

Rated 5 out of 5 stars

DynoRod arrived within 40mins of…

DynoRod arrived within 40mins of calling them. Quoted a price on the phone and that was what was paid after the job was done. Lads worked well together and the job itself was done within 20mins. A camera was used to locate the blockage which was due to a build up of rubble and cement from a new patio. Very pleased with everything overall. Would recommend to anyone.

March 30, 2026
Unprompted review
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Reply from Dyno-Rod - North East

Good Morning

We're happy to hear that the team arrived quickly and efficiently resolved the blockage. It's great to know that you were pleased with the service. Thank you for choosing Dyno-Rod North East and for recommending us, we really appreciate it.

Rated 5 out of 5 stars

Fast and friendly

Within an hour of calling, Wayne and Jake had arrived and fixed the problem. Very friendly and helpful guys, thank you so much!

March 30, 2026
Unprompted review
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Reply from Dyno-Rod - North East

Good Morning Kate,

We really appreciate you sharing your feedback! We're delighted to hear that we arrived quickly and resolved the issue efficiently. Thank you for choosing Dyno-Rod North East.

Rated 5 out of 5 stars

Prompt efficient polite and friendly

Prompt efficient polite and friendly
Just what you need when the drain is blocked
Thant you

March 26, 2026
Unprompted review
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Reply from Dyno-Rod - North East

Good Morning,

We're happy to hear that our prompt, efficient, and friendly service helped with the blocked drain. Thank you for your kind words and appreciation!

Dyno-Rod

Rated 5 out of 5 stars

Condensate pipe leak

Carl S. arrived bang on time, listened to our problem of water dripping through our kitchen ceiling and identified the location of the condensate pipe leak immediately, even though it was in an awkward place under the upstairs boiler cupboard floorboards. Leak fixed, everything left tidy. Mrs H. is now happy. Cheers Carl, Top Bloke.

March 27, 2026
Unprompted review
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Reply from Dyno-Rod - North East

Good Afternoon Mr Henderson,

We're delighted to hear that the source of the leak was identified quickly and resolved efficiently. We appreciate your positive feedback regarding the promptness and tidiness. Many thanks for your review!

Dyno-Rod

Rated 5 out of 5 stars

Called Dyno-Rod

Called Dyno-Rod, spoke to a very helpful lady who was able to quickly arrange for someone to come.oit later that day, she also clearly explained the costs. Wayne arrived on time and was very friendly and chatty and it took him no time at all to clear the blockage and he left everything tidy before he left. Great service.

March 25, 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

Good Afternoon Mrs Henderson,

We really appreciate you sharing your experience. We're delighted to hear that we were helpful in arranging the visit and clearly explained the costs, the technician was friendly, efficient, and tidy. Thank you for the positive feedback and choosing Dyno-Rod North East

Rated 5 out of 5 stars

excellent service and plumbing…

excellent service and plumbing expertice, especially ELLIOTTE who has been to us in stockton on tees a few times with a perfect job each time and spends time extra to help and advice, well done and especially to elliotte.

March 25, 2026
Unprompted review
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Reply from Dyno-Rod - North East

Dr Cromwell,

We appreciate you sharing your experience. We're happy to hear that you received excellent service and plumbing expertise. Thank you for acknowledging the extra time spent to help and advise.

Dyno-Rod

Rated 5 out of 5 stars

An easy and effective way to solve our problem

Easy to book an appointment. David came within the allocated time frame and was clear explaining cost and how he would investigate. He worked quickly to clear out our blockages, working systematically to ensure the drains cleared effectively. Mess was minimal and David cleaned up on completion of the job and explained DYNO guarantee. Would definitely recommend and would use again if required.

March 25, 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

Good Afternoon

We appreciate you taking the time to share your experience. We're delighted to hear that booking was easy and that we arrived on time and completed the work. Many thanks for choosing Dyno-Rod North East

Rated 5 out of 5 stars

Quick and Excellent Service

Had a blocked waste water drain that had suddenly started flooding the yard - Dyno-Rod came v. quickly and shoutout to Wayne who got it unblocked and sorted in 15 minutes.

March 25, 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

We're delighted to hear that we could resolve the blocked drain and flooding issue in your yard. We appreciate you mentioning the engineer, we will share this review with him. Many thanks for choosing to use Dyno-Rod North East

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