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Dyno-Rod - North East Reviews 

1,143
TrustScore 5 out of 5

4.9

Rosse Close 5, NE37 1ET Washington, England, GB


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Rated 5 out of 5 stars

Wayne came out on the 22nd June and unblocked our drain what a lovely man and a credit to your company he is. We have just returned from holiday and the drains were blocked again rang dyno rod custome... See more

Company replied

Rated 5 out of 5 stars

Outstanding service from Ray. He was polite, respectful, professional and friendly. He resolved the problem of a blocked drain in minutes and ensured everything was working correctly before leaving th... See more

Company replied

Rated 4 out of 5 stars

Wayne arrived within a few hours of booking and called to say he was on his way. Got stuck into fixing the blocked kitchen drain/gully straight away. It was more complicated than first anticipated but... See more

Company replied

Rated 5 out of 5 stars

Really easy to contact Dyno Rod and get an appointment. Bo called in advance and despite tough 26’ conditions went way above and beyond to get manhole covers off that had never ever been removed a... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Rosse Close 5, NE37 1ET, Washington, England, United Kingdom

  • 0191 303 9565

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,143)

8,142 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service. Would definitely recommend. Wayne was brilliant and unblocked an external drain in no time at all.

July 11, 2026
Unprompted review
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Reply from Dyno-Rod - North East

Good Morning Mrs Brooks,

We are delighted to hear about your experience with our service. It's wonderful to know the external drain was unblocked quickly. Thank you for your recommendation and for choosing Dyno-Rod.

Rated 5 out of 5 stars

Outstanding service from Ray

Outstanding service from Ray. He was polite, respectful, professional and friendly. He resolved the problem of a blocked drain in minutes and ensured everything was working correctly before leaving the house. Many thanks.

July 9, 2026
Unprompted review
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Reply from Dyno-Rod - North East

Good Morning Anne ,

We're delighted to hear about your experience with our service. It's wonderful to know the blocked drain was resolved quickly and efficiently. Thank you for your kind words and for choosing Dyno-Rod.

Rated 5 out of 5 stars

Reliable company

Reliable company, quick service and polite staff, Grant provided excellent customer service and fixed the problem! Booking was easy. Thanks

July 9, 2026
Unprompted review
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Reply from Dyno-Rod - North East

Good Morning ,

We're so delighted to hear that your booking was easy and that our service was quick and reliable. It's wonderful to know that you consider we provided excellent customer service and were able to successfully resolved the problem. Thank you for your kind words and for choosing Dyno-Rod.

Rated 5 out of 5 stars

Wayne came out on the 22nd June and…

Wayne came out on the 22nd June and unblocked our drain what a lovely man and a credit to your company he is. We have just returned from holiday and the drains were blocked again rang dyno rod customers services and Wayne came straight back out with Jake or Jay and we were covered under our 90 day guarantee and resolved the issue. I’ve got to say I’ve never met two more friendly people. Wayne is so approachable and friendly and the young lad with him was a lovely polite man. Thank you again dyno rod I would definitely recommend you and use you again without hesitation.

July 8, 2026
Unprompted review
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Reply from Dyno-Rod - North East

Good Morning Mrs Williams,

Thank you for sharing your positive experience. We are delighted to hear that our team provided such friendly and efficient service, especially with the quick resolution under guarantee. It's wonderful to know you would recommend us. Thank you for Dyno-Rod

Rated 5 out of 5 stars

Booking emergency call out was so easy

Booking emergency call out was so easy. Grant arrived within the next hour. Couldn’t complete the job but came back on a Sunday and blocked pipes were sorted in minutes. Told me what was happening every step of the process and was very helpful. Would recommend without hesitation. Thank you

July 5, 2026
Unprompted review
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Reply from Dyno-Rod - North East

Good Morning Julie R,

We're so pleased to hear you found it easy to book an emergency call-out and we were able to arrive promptly. It's wonderful that the blocked pipes were sorted quickly, and you were kept informed throughout the process. Thank you for your recommendation and for choosing Dyno-Rod

Rated 5 out of 5 stars

Wayne the drain fixed our blockage

Wayne was extremely professional and did the job very quickly.
Call out was fast
Highly recommend Wayne

July 4, 2026
Unprompted review
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Reply from Dyno-Rod - North East

Good Morning,

We are delighted to hear about you were pleased with the quick service you received. Thank you for your kind words, for recommending our service and for choosing
Dyno-Rod

Rated 5 out of 5 stars

Men turned up had a word with me…

Men turned up had a word with me explaining what was going to happen the got started on job from time to time they would knock on door showing me the progress with the work they where doing. i explained that my sister had carers and nurses coming and going all day they made sure there was enough access for them to get passed. They where very professional at what they where doing keep me u to date during the day a team of jetters turn up later on make sure everything was clear in the drains great team effort big thank you Andy Moore

July 1, 2026
Unprompted review
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Reply from Dyno-Rod - North East

Mr Moore,

We're delighted to hear about your positive experience! It's wonderful that our team kept you informed and ensured accessibility for carers and nurses. We really do appreciate you highlighting our teamwork and professionalism. Many thanks for choosing Dyno-Rod

Rated 5 out of 5 stars

First class service.

This is the third time i have used the services of Dyno Rod. Easy booking service, kept well informed of process and they can send someone out quickly. The lads were friendly, very helpful and did a fantastic job. Very happy customer.

June 29, 2026
Unprompted review
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Reply from Dyno-Rod - North East

Mrs MACDONALD,

We are delighted to hear that you've had such consistently positive experiences with our service. It's wonderful to know that our booking, communication, and the work of our team have met your expectations. Thank you for your continued trust in us and for choosing Dyno-Rod North East!

Rated 5 out of 5 stars

Perfect service for emergency repair!

Immediate availability for an urgent repair. Followed up by telephone contact. Engineer made contact to give precise time of arrival. Very professional, friendly and efficient! Will definitely use Dynorod for all plumbing needs in future.

June 27, 2026
Unprompted review
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Reply from Dyno-Rod - North East

Good Moring Tim

We are delighted to hear about your experience with our service. We appreciate your kind words and look forward to assisting you with future plumbing needs. Thank you for choosing Dyno-Rod

Rated 5 out of 5 stars

Very impressed

Really easy to contact Dyno Rod and get an appointment. Bo called in advance and despite tough 26’ conditions went way above and beyond to get manhole covers off that had never ever been removed and do a thorough check.

Sadly we couldn’t find the issue but could understand that it wasn’t the drainage.

Very impressed with a thorough service and wouldn’t hesitate using again

June 26, 2026
Unprompted review
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Reply from Dyno-Rod - North East

Daryl,

Thank you for sharing your feedback. We are pleased to hear that our service was thorough, even under challenging conditions. We appreciate your kind words and look forward to assisting you again if needed.

Dyno-Rod

Rated 5 out of 5 stars

Excellent service

Quick, efficient and friendly service. The problem was identified, explained and every step was talked through. I would definitely recommend this very professional team for any plumbing issues.

June 23, 2026
Unprompted review
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Reply from Dyno-Rod - North East

We're delighted to hear you received quick, efficient, and friendly service. We appreciate you recommending us. Thank you for choosing Dyno-Rod

Rated 5 out of 5 stars

Excellent service from Wayne today

Excellent service from Wayne today. Very friendly and sorted out my blocked drain quickly. Would definitely use again.

June 19, 2026
Unprompted review
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Reply from Dyno-Rod - North East

We're so pleased our service was friendly and quickly resolved your blocked drain. Thank you for your kind words and for choosing Dyno-Rod

Rated 5 out of 5 stars

Blocked sink

We had a blocked sink from a blocked drain. Wayne was very friendly and efficient. He sorted the problem out.
Many thanks.
Catherine Scorer

June 19, 2026
Unprompted review
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Reply from Dyno-Rod - North East

Mrs Scorer,

We're delighted the blocked sink issue was resolved efficiently. We appreciate your positive feedback and thank you for sharing your experience and for choosing Dyno-Rod

Rated 5 out of 5 stars

Barry your employee is professional …

Barry your employee is professional polite attentive to your requirements
And expertise in the skill of his job role is excellent also trys his best to attend the job professional and promptly
Amazing service also tge consistency of having the same person really helps due to the service we run
Thankyou

June 18, 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

We are so pleased to hear about your positive experience. It's wonderful to know that our service was so helpful to you. Thank you for your kind words and for choosing Dyno-Rod

Rated 5 out of 5 stars

Prompt and efficient service/ really respected customers needs

I arranged an appointment for my elderly mum for Thursday and your secretary rang today to say she could fit us in today as she knew my mum was anxious.
The engineer contacted me so I knew exactly how long he would be. He was polite and explained everything, even showing me the video before and after cleaning. My mum is relieved everything has been sorted. Thanks so much excellent service

June 16, 2026
Unprompted review
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Reply from Dyno-Rod - North East

Mr Renforth,

Thank you for sharing your positive experience. We are delighted we could assist your mother quickly and alleviate her anxiety. It is wonderful to hear you consider our engineer provided excellent service. We really appreciate your kind words. Thank you for choosing Dyno-Rod

Rated 5 out of 5 stars

Very quick to get here

Very quick to get here, friendly and helpful, diagnosed my issue and I’m moving forward with it, highly recommend

June 16, 2026
Unprompted review
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Reply from Dyno-Rod - North East

Mr Lee,

We're happy to hear our service was quick, friendly, and helpful. Thank you for your recommendation and for choosing Dyno-Rod

Rated 5 out of 5 stars

Blockage of drain

Wayne was very professional and explained everything that caused my issues in the first place. Highly recommend and a credit to your team.

June 15, 2026
Unprompted review
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Reply from Dyno-Rod - North East

Graeme,

We're delighted to hear our team member was professional and explained everything. We appreciate your high recommendation!

Dyno-Rod

Rated 5 out of 5 stars

Brilliant

Brilliant. Highly responsive and excellent communication throughout.

June 6, 2026
Unprompted review
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Reply from Dyno-Rod - North East

Good Morning

We are so glad to hear you had such a positive experience with us. We appreciate your kind words and thank you for choosing Dyno-Rod

Rated 5 out of 5 stars

Great lad Knew his stuff very…

Great lad Knew his stuff very informative about the job he was doing

June 2, 2026
Unprompted review
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Reply from Dyno-Rod - North East

Good Morning Mr Johnson,

We appreciate your feedback. We are so glad to hear that our team was able to sort out your problem. Thank you for choosing Dyno-Rod

Rated 5 out of 5 stars

Dyno-Rod engineer.

An excellent job carried out by Scott in a very professional manner.

June 2, 2026
Unprompted review
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Reply from Dyno-Rod - North East

Mr Blyth,

We are delighted our team provided excellent, professional service. Thank you for your feedback.

Dyno-Rod

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